3.3 / 5
Trust Score
4.8
Reviews
3
Social
1
Featured
4.5
Technical
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30
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Last update: Thu, Jan 28, 2021 9:46 AM
The service I have received has been nothing short of excellent. I've sent email questions which have been answered in minutes and made loads of phone calls and had great advice every time.
One part I was after (XSPC D5 res) doesn't come with the locking ring for the pump as standard. Specialtech found me one and included it with my order.
Its nice and rare to receive this level of service.I will definitely be recommending Specialtech from now on.
On a side note, I found Specialtech by watching Tom Logan's (OC3D) water cooling guides on YouTube. These are great for getting some basic knowledge on water cooling - again highly recommended.
The only problem I felt was the lack of more options for shipping and the high cost of FedEX. I ordered to Portugal and paid 40€ for a 5KG package. That is the only reason not to get 5stars, if more shipping options where available would be great.
I would recommend anyone to them.
the web site is fantastic,and the order process is painless.
i will be buying more items form them in the future.
Once this came through, my order was processed very quickly and arrived the same week. This was particularly impressive due to the volume of parts and their size that was ordered.
There was a scratch on the window of the case that I ordered from them, but they arranged for a replacement to be sent directly to me from the manufacturer.
I would be very happy to use them again.
Great work.
Motaz
I contacted the support line several times to get some questions answered and even that the priority of the question was low i still received a reply within 20 minutes both times.
To summarise I would definitely purchase from them again and will be doing so next month when I get paid.
People seem to forget that mistakes are made with orders which happens to every company, big or small. What sets SpecialTech.co.uk apart from every other company is their outstanding customer service in dealing with a request or a problem. They're informative, polite and it really feels like they have their customers best interests at heart. Example: They never managed to get my order out next day but paid for it to be shipped out for a Saturday delivery which is considerably more expensive and I believe most companies would have just had it delivered for Monday.
I would 100% recommend shopping here for your water cooling and case modding parts, you won't be disappointed.
Specialtech have always been good with deliveries, RMA and on the phone! You can even request items on the forum if they are only from USA ect! I dont see many places doing that!
I will always buy from here for my watercooling gear.
Well, fear no more, SpecialTech have just completed my first order with them and I have to say that I am very impressed. I placed the order, via their on-line shop, on Monday morning and everything arrived, well packed and without mishap, the following day before Mid-day. Wow!
They have live chat with real people, the guy who processed my RMA (from start to finish) also handles IM support and was great at keeping me assured it was ok!
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I have had to ring and ask things and always get the answer i need, I was after a specific part so i gave them a call to find they new exactly what i was on about and had it in stock, I will always shop here and recommend it to all my friends, Specialtech is a great uk company im very happy to support
10 months ago
•review by jakstak