Textbook Maniac

3.7 / 5

Textbook Maniac

3.7 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.7 / 5

Trust Score

2.9

Reviews

5

Social

3

Featured

4.5

Technical

Is textbookmaniac.com legit?

  • Several trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Twitter account found with large audience
  • We found several negative reviews about this site
  • Facebook account not found
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

20

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

Based on 187 reviews

Smart.Reviews

3.7

20 reviews

Mamma

2

40 reviews

Sitejabber

1.72

39 reviews

Trustpilot

3.1

88 reviews

Textbookmaniac.com Review

Textbook Maniac buys college textbooks. When you sell textbooks to us, you get the best prices online. Students, faculty, book buyers, and others are welcome.

Textbookmaniac.com Customer Service Contacts

No contact details for this company.

Last update: Wed, Apr 27, 2022 10:36 AM

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Textbookmaniac.com Reviews & Complaints (20)

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Wish I had seen these reviews. I mailed 6 batches of books out to various textbook buyback places. 4 paid me immediately. One said it would take about 3 weeks. This one no communication. Followed up and asked what the status"submitted" means. Well I got an answer that the books went to a mail recovery center because they were probably damaged and that this "is not uncommon". I should reach out to the post office and could file a claim with them if I insured the books. Well I used the company's preprinted label as this was the way I was instructed to do things and no extra insurance was purchased. I believe they are scammers and got the books and just won't pay. They merely said "I'm sorry" at the end. No help, no books, no money. Royal ripoff.
1

2 years ago

review by Sonya K.

I don't recommend selling to them. The shipping label they send is for Media Mail, which is notoriously unreliable. They quoted me an unbelievably high payout, so I picked them over other options. Well, Media Mail made it all the way to Huntsville AL, which is where Textbook Maniac is located and then... stopped updating tracking. I'm pretty sure the package was delivered without being scanned, but Textbook Maniac told me they never got it. I emailed them several times and got contradictory responses.
1

2 years ago

review by Laura W.

Textbook Maniac gave me the best price offer for one of my books and I sent mine to them, carefully wrapped in a ziploc bag (for waterproofing in delivery) in the actual shipping poly mailer via USPS media mail (free to me). It took a few days to get to them which I tracked through USPS, and took about 2 weeks for them to inspect the book and send me money, which was the long part. I got my payment through PayPal which I received an email about from Textbook Manic themselves, and an additional one from PayPal. This was my first time selling an old textbook online and I do not regret it! I just wish there was more communication between them receiving the book and inspecting. I think I will do business with them again!
4

2 years ago

review by Rebecca L.

After reading the reviews, I had some concerns. But they were the only site that were offering any decent money for the particular textbook that I had. So even if they scammed me, I didn't have any other selling options. So in that scenario it seemed worth the gamble. It's been about 3 weeks, and they put money into my PayPal account. Was it the full quoted amount? I don't remember. But it's something. So I can testify for sure that they are not a total scam.
1

2 years ago

review by Marilyn A.

I mailed all of my barely used books back in excellent condition about 6 weeks ago. They received it a couple weeks ago. I just got an email today saying that two of my books were missing and that they were reducing my payment. I called to dispute this and the person I spoke to was completely rude, called me a Karen for complaining that they would not provide proof (like a picture) that the box came with two less books than were sent. I asked to speak to a manager she wouldn't allow that, said she was the manager. Said I need to take it up with the shipper and that this happens all the time and there is nothing they can do. DO NOT USE.
1

2 years ago

review by Trish M.

I wish I could leave less than 1 star. I sent them my perfect condition textbook (that I originally bought from my university) and they claimed that my book was "counterfeit" and that they could not pay me for it but also could not send it back to me because it's "against their policy". Even after providing proof of purchase from the bookstore they still would not pay for or return my book. DO NOT SEND THEM YOUR BOOKS THEY ARE CROOKS AND THEIR "POLICY" IS STEALING FROM COLLEGE STUDENTS! WHAT A SCAM!
1

2 years ago

review by Megan F.

I was scared to use this site because of the negative feedback, but my experience was great. They gave me the same amount of money that they said they would. However, it took about two weeks but i think that was due to shipping and such.
5

2 years ago

review by Bailey H.

I mailed three books out in great condition that were hardly used. I waited for almost a month with no response from textbook maniac. I checked the order on the website and the books were rejected. They did not give a reason why or even email me that had happened. They are unwilling to send by books back that were 100% real as they were brought from my university's bookstore. This company is a SCAM! Use any other buyback site but this one.
1

2 years ago

review by ziah r.

Sent book in and was supposed to get $120.00. Used their shipping label showing 5lb. Package weight. Company is claiming they received an opened package with only the packing slip from USPS. Give me a break so the postal service stole our book and they just accepted an opened package! Unbelievable! Don't use this company. They are just a fraud!
1

2 years ago

review by Michelle L.

Despite my better judgement and the other reviews, I decided to send a textbook to this company. Based on the reviews I checked my book numerous times to ensure that it was not a teachers or international edition. But what to do you know just like every other review they email me and say they will not pay me for the book because it is an international edition... it is unbelievable that they steal people's money like this by out right lying. DO NOT send your books here. They will take your books, lie about them, and not pay you. This company is a fraud!
1

2 years ago

review by Chrsitne V.

Offered $55 only to get the textbook and say that they can't pay because it's labeled "international"? Then why offer money in the first place? Don't sell to this company there are much more trustworthy ones.
1

2 years ago

review by Kara W.

Zero stars rating. This company is a scam. This company rips me off. I mailed by books to them and never got paid. Tracking numbers shows delivered, but not scanned. I wrote them and they gave a excuse that it takes 7 days to processed. It was already delivered. I reported them to BBB. I used other buyback companies by media mail and got paid my money week later without problems.
1

2 years ago

review by T H.

I entered my ISBN number from the books I wanted to sell, it gave a price, I shipped the books, then I received an email stating that they would not buy my books because they were instructor editions! They are NOT instructor editions... they are exactly what the ISBN number says they are... student editions. Then, I had to pay for shipping to get my books returned! Total scam company... don't bother doing business with them... they SUCK!
1

2 years ago

review by Carly B.

I had to wait nearly three weeks for the payment for the book I sold to them, and the USPS tracking page never updated to reflect that they received it. I did not learn of the negative reviews until after I had dropped my book off (I automatically trusted Textbook Maniac because it was listed as a book buyer on BookScouter), and then only reason I did not request that USPS return my package was because I did not have enough at the time to pay for the interception. Thank you Textbook Maniac.
4

2 years ago

review by Acacia N.

A horrible company. Don' t send them your books unless you want to lose your books and not get paid. I sent them my book about 3 weeks ago which was in near perfect condition. They sent me a message 2 days ago saying they discarded my book because it was spiralbound. Nowhere on the quote did it state no spiral bound would be accepted. So they are not sending me a check & discarded my book. I bet they sold it. They are con artists.
1

2 years ago

review by Cheryl C.

Use any other book buyback program. Seriously, do not use them. This company is not honest with its patrons. Like Mishel M on this review board, they said they only received half of the books I sent them even though I sent them in the same box (odd, and even more odd that it happened to multiple people). They blamed the whole thing on USPS. When I contacted USPS they had a picture of the box in the same condition that I sent it being delivered. Something isn't right here, and they don't seem to care about their patrons experiences, they are more interested in convincing ppl that they are not stealing and nothing questionable happened on their watch. Life is too short, hold on to your books or use someone else. ** it's the tail end of the holiday season, in our area you can request photo verification from USPS for packages over a certain weight limit.
1

2 years ago

review by Mia S.

I was doing some spring cleaning when I noticed that I had some old textbooks. I decided to sell them to make a little money on the side. I sent them to Textbook Maniac and they quoted him for about 60 dollars. I mailed them the package. The tracking number said it was delivered, but Textbook Maniac claims that it was damaged in transit and there was nothing they could do. They didn't send me back my books or refunded me for the price of shipment. Very dishonest and disappointing.
1

2 years ago

review by Dallas G.

Textbook Maniac purchased my book through another site, book deals.com. After reading reviews here, I honestly got a little worried. I took photos of my book prior to shipping, and made sure I indicated the correct condition of my book before finalizing my deal. It was not an international or instructor edition, which was clearly indicated would not be accepted. I carefully removed all stickers and sticker residue from my book, then packaged it surrounded by bubble wrap to ensure it wouldn't shift in the box during transport. It took a couple weeks once shipped, but I saw that my deal status updated to "awaiting payment" about a week and a half after shipping. A couple days later, I had payment in full to my account via zelle. Textbook maniac paid me exactly what they said they would based on my described condition of the book. If you are honest with your book's condition and make sure you follow the rules as to what the accept, then there's no reason you shouldn't get what you were offered. I would use them again. Thank you for paying me close to $90 for my textbook. I had it listed on FB marketplace for about a month at $35 and got zero interest from people about buying it.
5

2 years ago

review by Jessica P.

Textbookmanic is a fraud and a total scam. I send used books worth $800 to them. They got it and never paid. I keep contacting them and they keep telling me nonsense. They are scam don't ever send your used books to them. They are thief, gullible and there license need to be revoke.
1

2 years ago

review by david s.

We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We discovered that this business uses Twitter for networking with their clients and promoting company news and updates.
4

by Smart.Reviews

Textbookmaniac.com Review

Textbook Maniac buys college textbooks. When you sell textbooks to us, you get the best prices online. Students, faculty, book buyers, and others are welcome.

Textbookmaniac.com Customer Service Contacts

No contact details for this company.

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