thetimberguy.com

Buying furniture could be a tedious task in India but not if you are going for online furniture shopping. Purchasing furniture online is a cakewalk. I live in Bangalore and wanted to buy a coffee table set and a wing chair. I went through many online portals which sell furniture but I wanted a change in every design I saw which nobody was ready to do. Finally my colleague from work told me thetimberguy.com as she had also purchased a double bed from there and they provide customization too. So I decided to visit their website I found many products appealing but since the dimensions of place I want to get acquired with coffee table are a bit peculiar so I wanted them to alter the dimension of the coffee table for me. I got coffee tables with stools from them and a wing chair. The coffee table if a shape of a square, so I got the size changed to 40 inches. And the fabric color of the wing chair changed. They promised to deliver both the products in 4-6 weeks as mentioned on their website. But both the furniture products reached me in the 8th week, for which I enquired from their office and they informed that due to heavy rains and flood in Jodhpur the product delivery was rescheduled which was fine by me. I was very happy with the exact dimensions of the coffee table and the quality of wood they used. The customer support team was really cooperative while handling my query.

We had been hunting for the right type, fit, size of sideboard for quite sometime. It was only on thetimberguy.com that I was able to find such a vast variety n styles to choose from. With added options of customizing it and choosing colours, it seemed like the perfect online furniture store! We ordered the cherry sideboard and were not disappointed when delivered. Though I would prefer a shorter delivery time(took a whole month) or a more detailed tracking system, given the product is a marvel I am OK. The delivery boys were also quite professional with no complaints. Overall, definitely a site I can bookmark for all my future furniture needs.

We had ordered a solid wooden chest of drawers in January. It was due to come in april but arrived only in July. When we received the product the back was cracked and top was coming off. After waiting so long we received a damaged product and asked them to refund or replace the product, to which they replied that we should find a local carpenter (they would pay 200-300 rs) and provide glue! This is absolutely pathetic after sales service, no communication after the payment is made and no responsibility taken for any damage.

Please do not transact with this company.

We found that this business has an active Facebook page with 8959 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.