x-tremegeek.com

I placed an order on 12/6, and used a $25 gift certificate. Apparently they have a third party take the order or something like that. Anyway, my order didn't get processed until *12* days later!! They didn't apply the gift certificate either. I e-mailed one customer-service representative, who asked for my gift-certificate number. I told her I had thrown it away (it had been 12 days, so that trash was already gone). I also told her I would be disputing the charge if the certificate wasn't applied. She never replied. I had to call them up too, and I was told that the $25 credit would be applied. Guess what--it never was. So, I have disputed the charge (for $25) with American Express. Stay away from this flaky company.

Placed an order August 18th that was never shipped. I tried to cancel the item that was not shipped and request a refund, but I received no response. I eventually received an email on 9/2/11 stating that the item was no longer available and as of 9/20/11 I am still waiting for a refund. Have gone through Paypal to place a claim and there has been no response to Paypal either. An order placed on 8/2/11 was delayed significantly and I questioned the issue and was told that wharehouse locations had been changed and they were working out the kinks. Now I am seriously questioning if they are going out of business and if I will ever get my $35. I will not ever order from this company again.

I ordered 5 hats of two colors for Father's Day. They sent one hat and 4 boxes of some kind of tablet that turns into a towel. Apparently they were out of stock, but sent something else instead. What did they think I would be OK with that? argh. Now I have to go through waiting for a return label, packaging it all up, finding tape, going to the POST OFFICE because while UPS dropped it off, their return policy is via the US mail. This is very inconvenient for me. Plus they get the cash float on my credit card for their mistake. They also charge a ridiculous amount for handling and shipping. I will not order anything from this place again.

Bought a small whistle (less than an ounce), and got stuck with a $12 shipping bill for a 1.1 pound box full of advertising material along with my whistle.

I ordered couple USB cables 1 ft long. This company seem to be the only one who carry these Ziotech cables and they look really sexy. I placed the order on Aug 4th. For shipping, make sure you check how much the USPS priority mail option vs ups ground. The USPS option may be substantially cheaper and faster than UPS. Anyways, after I placed the order, I received an email stating that they're having trouble charging my CC. But soon after I received another email saying that item have been shipped... This was a flag for me to check resellerratings and at the time it was 3.33/10. I was prepared to not receive anything and to my surprise, I got the exactly what I wanted, 3 days later (on time). I would purchase from them again.

I'd like to add that I did call their customer service a couple times. Both agents were really friendly.

I ordered a battery charger and got cancellation emails that the charger is discontinued. But it is a plain lie. The charger is a new model (BC-700) from La Crosse. If they don't want to sell it at their advertised price, just say it. Very disappointing and unsatisfactory experience with them.

Placed order at 8AM CST, Dec 2nd 2008 for IN STOCK item. Got email confirmation from [email protected] same day.
Got a backorder email from [email protected] same day and I quote, "While we continually strive to exceed the needs of our customers,
we did not anticipate the overwhelming demand of the item(s) listed
above; however, we expect the item in shortly and will ship it out
to you as soon as possible at no additional shipping charge. We
apologize for any inconvenience this may cause. We value your
business and want to thank you again for being a loyal customer."

Received cancellation email from [email protected] today Dec 4th stating the manufacturer has discontinued the product. This is not true. I would not trust this company. And will not order form them again.

Ordered a battery charger early in the morning. Web site said IN STOCK. Got an e-mail confirmation.

Late that night got a backorder e-mail.

Next day got an out of stock and can't be reordered.

Guess it's a scheme to get e-mail addresses. Canceled my Virtual CC number used to order.

Recommend that you be very cautious dealing with this disorganized merchant!

I ordered Alpha Power Battery Charger,
2 days later got a email said order canceled due manufacture discontinue product (which isn't true). Instead of telling the truth

Ordered Alpha Power Battery Charger, customer service said back order until mid December.
Price is too good to be truth $8 vs $32 on Amazon. most likely prize mistake.
2 days later got a email said order canceled due manufacture discontinue product. Instead of tell the true, price mistake. Offer a 10% off code valid only for 5 days. Earn a spot on my DO NOT BUY list.

We browsed the web and found that this business has an active Facebook page. We have found that this business does not have SSL (secure sockets layer), which means that you should think twice before trusting this business with your data, such as personal information or credit card details, because your information will not be digitally connected to a cryptographic key and secure connection cannot be established. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.