4.7 / 5
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4.8
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4
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5
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5
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NON VALIDATED REVIEWS
Best in Pet Sitter
Usually stable businesses have more than 5 authority websites mentions, this one has 7 authority websites mentions and 9 mentions in other websites
About 4frontcarsales.co.uk
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Last update: Tue, Mar 16, 2021 7:31 PM
#price(5/5)
Things with cars go wrong. Sometimes its unforeseeable. The mark of a really good dealer is how they handle it when problems do occur. On that front I have no hesitation in giving them 10/10. I am extremely impressed with the service they provided and it has genuinely changed my habits. I will definitely be turning to Steve and his team when this car needs to be changed in.
Congratulations. Nice to put up a positive feedback for a company thats got it right for once!
FG
#customer service(5/5)
#price(5/5)
#quality(5/5)
Never before have I bought a newer car, i’ve always had old bangers so was totally new to buying a newer car and James took the time to communicate me from the outset on a normal level in person, via phone & email, nothing was ever pushed upon me or rushed into, there was never any pressure to buy or to sign up to warranties or anything extra.
He kept me informed of any developments throughout the process and was thorough in his work and effort, he even stayed beyond business hours to help complete the process, which was very much appreciated as I work night shifts so wasn’t able to come to the office in the morning or early afternoon. Everything was taken care of by James, even down to taxing the car, something I would happily have sorted out myself, James’s helpful approach was of the sort of “Well whilst we are on that topic I might aswell do that for you and save you a job”.
Even the other members of staff that I encountered were also friendly, helpful, polite and most importantly, approachable.
Although I bought the car in early December, I have been meaning to write this review for ages but I just haven’t got round to doing so.
I was impressed with my purchase and even had the car valeted an hour before I was driving it away.
I did however notice a small stone chip in the windscreen a few hours after and after travelling only a short distance I was baffled by how it could have happened.
I contacted James the next day and just explained what had happened and how mystified I was by the randomness of it. He said to me without hesitation, “Leave it with me Luke, that’s not a problem, it does seem strange as to how unlucky it is so we will sort that out for you thats not a problem”.
He advised me of a good reputable garage who specialise in Skoda’s for any future maintenance that may be required and read through the car’s history and even explained how the car came into 4Front’s hands, which was very interesting to hear indeed.
Nearly three months later I contacted James for advice as I received a ‘Change Key Battery’ message on the dashboard of the car. He explained how it works and whats required, I wasn’t too worried by it as the car is operating normally but I was more intrigued more than anything but without hesitation, James stated that they keep the batteries in stock which are basically small watch-type batteries and to just pop in whenever I am passing and he will change the batteries for me no problem, which he did.
I cannot fault the service received at 4Front and I will not hesitate to use them again.
Thanks a lot James, one very happy customer over here.
Usually stable businesses have more than 5 authority websites mentions, this one has 7 authority websites mentions and 9 mentions in other websites
About 4frontcarsales.co.uk
No description for this company.
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4 months ago
•review by Liam F