4.3 / 5
Trust Score
4.1
Reviews
3
Social
5
Featured
5
Technical
Is anajet.com legit?
- Many trusted websites are linking to this site
- The site has mostly good reviews
- The EV SSL certificate is valid
- This website has existed for more than 3 years
- Instagram account found with large audience
- Linkedin account found with large audience
- Facebook account found but audience is small
- Business not mentioned on Wikipedia
- Pinterest account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
22
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 19 authority websites mentions and 0 mentions in other websites
Based on 765 reviews
Smart.Reviews
4.3
22 reviews
Knoji
3.9
13 reviews
Mamma
1
1 reviews
Trustpilot
4.6
729 reviews
Anajet.com Review
Choose a DTG Printer designed for success in business Ricoh DTG printers offer ease of use and outstanding print quality at an affordable price
Anajet.com Customer Service Contacts
No contact details for this company.
Share the company's rating
Share Preview
Is this your company?
Access SmartReviews free tools for businesses and start getting closer to your customers today!
Last update: Wed, Mar 9, 2022 3:14 AM
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
However, I think it’s important to document my experience for at least 3-9 months after purchasing the product.
Clearly, Anajet is under staffed. It’s just really frustrating to have a company tell you multiple times that they will reach back out to you but you never here a darn word.
Then after a few days of not hearing from them, you call them back to sit on hold 5-25 minutes before speaking with someone who can help you.
All I can say is, please look into your other options. If you run a smaller business and this machine will be the main tool you’ll use to create your products, please think twice.
If or excuse me when your machine is down, it will take some time to get back up and running. Anajet is definitely not in a hurry to resolve your issues. Most of the technicians will run from your issue or just say all the techs are busy. One guy named luke does have the decency to help but he’s clearly working on an overwhelming amount of work. As a result, Luke is tells me that a product will ship overnight and I don’t receive the product at all. Then after I call tech support again with a 20min hold time, I ‘m told that techs who can help me are busy.
If you’re thinking about purchasing a Richoh machine, please take these things into consideration to save yourself some frustration, money and definitely time.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Thank You so very much to Osvaldo Flores for providing me with the solution to my situation, I was given everything I needed plus the amount of time spent not only on the problem I called about but answering many other questions I had made me feel good about AnaJet's customer service after the sale. Knowing that someone is there to assist you when needed is comforting, Thanks again!!
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
A month ago, my white printing heads got clogged unfortunately. I called tech support and spoke to Luke. I honestly couldn't have had a better person to lead the way on getting my printer fixed. He was very patient and gave us the necessary tools to get us up and running again. So happy with AnaJet and their ability to hire star employees. Highly recommend to partner up with this company.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
Called in and Luke was so knowledgeable he really knows his product. Was a great guy to work with thanks so much for your help
Sarah
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Someone from BB&T called me and offered me a buy out of $6,000.00 in May 2018 and I never heard from them again. Never received one email from Anajet or BB&T on how to solve this issue. This printer was purchased December 2015 delivered to me at 165 Middlesex Turnpike Bedford, MA 01730 where I purchased a business condo in March 2016 and broke in April 2018. Anajet does not make this type of printer any longer and there is not one person or company that services it in Massachusetts. It weighs over 300 lbs. It put me out of the printing business and I had to sell my condo.
Anajet no longer makes or sells the MP5 Printer anymore so there are no parts or updates for this printer. The company offered me a newer printer for additional $10,000.00 2 years ago which was one year after I purchased this printer. Basically sold me a printer that broke 2 months after the warranty expired.
Starting in April 2018 my Anajet Printer Broke down, there is no one in this entire area
That services the Anajet Printers, these printers are approximately 300 pounds.
My one and a half year printer needed to be sent back to California for updates which the
Company wanted me to pay one way shipping $2,000.00 and the updates of $2,000.00
For the toner not coming through the lines to print the digital picture on the Tshirt. This printer is not working and could not print. They no longer sell it so they can’t fix it or replace parts for it. That’s why they wanted me to send it back because the software no longer works for my printer. It PUT ME OUT OF BUSINESS. I CAN NO LONGER PRINT, DESIGN, OR SELL TSHIRTS.
The contract does not state that this printer can not be serviced from any company to fix this printer nor does it say anything about sending the printer back to California for updates less than two years later.
Anajet’s response was “you need to send it back” but then would not discuss how or where I send it, how it’s suppose to me sent and in what kind of box do I send it in and so forth. It WEIGHS over 300 pounds.
I am not paying for a printer I can no longer use, can’t be serviced here in Massachusetts or New England for that matter and Doesn’t work.
The printer was put in the dumpster in September 2019 pictures attached.
I should counter sue for a defective printer, putting me out of business, wasting my money and time. Not to mention the out of state company suing me because I did not pay for the defective large piece of crap they sold me.
IF I COULD GIVE "NO STARS" I WOULD. DO NOT BUY ANY ANAJET PRODUCTS OR PRINTERS.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 19 authority websites mentions and 0 mentions in other websites
Anajet.com Review
Choose a DTG Printer designed for success in business Ricoh DTG printers offer ease of use and outstanding print quality at an affordable price
Anajet.com Customer Service Contacts
No contact details for this company.
Share the company's rating
Share Preview
Is this your company?
Access SmartReviews free tools for businesses and start getting closer to your customers today!
Osvaldo helped me with a control panel issue several months ago. He was patient and very motivated to help. I have emailed him a few times since then with questions and he always responded and was helpful.
Most recently, I called on Oswaldo again and he referred me to Antonio to help with my issue. I’m not very techy and it takes a lot of patience and detailed directions for me to be able to follow through. Antonio did not give up until the printer issue was resolved!
Anajet has two outstanding techs who represent your company in a professional, knowledgeable, patience and friendly manner!
3 years ago
review by K Hopper
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)