bigwhitebox.co.uk

3.6 / 5

bigwhitebox.co.uk

3.6 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.6 / 5

Trust Score

4.7

Reviews

1

Social

3

Featured

4.5

Technical

Is bigwhitebox.co.uk legit?

  • Several trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Linkedin account found with large audience
  • Facebook account found but audience is small
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

31

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 226 reviews

Smart.Reviews

3.6

31 reviews

Trustpilot

4.8

195 reviews

Bigwhitebox.co.uk Review

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Bigwhitebox.co.uk Customer Service Contacts

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Last update: Wed, Mar 9, 2022 9:08 AM

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Bigwhitebox.co.uk Reviews & Complaints (31)

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delivery 4.8 /5

price 5 /5

quality 5 /5

refund 5 /5

customer service 5 /5

Very good service, pleased with order and delivery and the product is as described and is good Hopefully you will be able change to environmentally friendly packaging soon such as cardboard instead of plastic wrapping this would make it a perfect choice for me
5

1 year ago

review by U. U.

#delivery(5/5)

Had exactly what i wanted and was received within 2 days of ordering, great service
5

2 years ago

review by Martin Porter

lack of appreciation when I rang to query something - no empathy for my complaint / problem whatsoever - whilst I fully agree the delivery time was shown on the webpage - the lack of empathy that that the page has TWO * (why would you look for two?) could not even see my point when I brought it to his attention. Badly handled sorry - wont be back
1

2 years ago

review by Balchin Andrew

#delivery(3/5)

Placed my order over a weekend when Big white box was closed.As soon they opened on the Monday I received an e.mail informing me that they had received my order,then another to say was dispatched on on it’s way.Only learned of this company whilst searching online for the item I required.Will certainty use again.
5

2 years ago

review by Jacqueline Dawson

I am delighted with the price and service i received from Big White box , from time of ordering to receiving my caravan jack was under 2days . Will certainly use in the future and recommend to friends/family many thanks.
5

2 years ago

review by Haydn Smith

#price(5/5)

Excellent service with delivery within two days. Competitively priced goods. Will purchase and recommend again.
5

2 years ago

review by William Gibb

#delivery(5/5) #price(5/5)

Ordered on Sunday, delivered by Thursday. Very good service, thank you.
5

2 years ago

review by Mrs Kathryn

arrived 2 days early products were exactly as described
5

2 years ago

review by Brian Williams

Product very good,courier rubbish,left parcel at no 14 I live at no 4,if I had been new to area this could have been a problem,normally parcels are left with immediate niebours which is acceptable as we do the same for each other.
4

2 years ago

review by Graham Morton

Great price for this item - and extremely fast shipping- arrived in 2 days This fitting replaces the need for the whale pump & water hog. Saving space ! I’ve used this company before & been impressed Recommended
5

2 years ago

review by Stephen White

#price(5/5)

Ordered two waste outlets for my Caravan, they were delivered in two days. Excellent service and products were very good. Good service I would recommend them and I will use them again.
5

2 years ago

review by Gwyn Phillips

The first light I ordered through Amazon was faulty but received a full refund. The second I ordered from Big White Box and is perfect. Delivery was excellent and the light is just what I wanted.
5

2 years ago

review by Gordon Scholefield

#delivery(5/5) #refund(5/5)

The correct item, delivered with remarkable speed - two days with standard P&P.
5

2 years ago

review by Deleted User

I purchased a couple of caravan wheel locks and managed to source them almost half the price my local dealer wanted. Granted, online is usually cheaper than a high street store but Big White Box were still about £25-30 cheaper than the nearest online retailer. I'd never heard of them before this purchase but it's clear they have a good track record and I'd be happy to use them again in the future. First class deliver service too.
5

2 years ago

review by Mr Mark

#price(5/5)

I purchased a new TV aerial point in one order and then some caravan feet in the second order but I accidentally went through as a delivery rather than click and collect that I wanted. I attended and they resolved the order and refunded me the delivery charge without hesitation. The prices are very competitive against other accessory stores.
5

2 years ago

review by Christopher Ruvolojones

#delivery(5/5) #price(5/5) #refund(5/5)

2 fan heaters ordered for our trailer tent for our October break away with the kids. They were rated as number 1 and definitely made our cold and wet break away much cosier. Best price paid with Big White Box and delivery within just a few days. Very happy and would definitely order again.
5

2 years ago

review by Kerry Labrum

#delivery(5/5) #price(5/5)

I was abroad on holiday and they sent me a part I desperately needed in less than two days. Pretty much saved my holiday. Polite friendly efficient helpful ..... you get the idea. You’d be a fool not to use this company.
5

2 years ago

review by Michael Kenny

Ordered new Milenco Grande mirrors - one mirror was shattered during delivery- called Emma at Customer Services - resolved by a next day shipment - excellent service - WELL DONE...
5

2 years ago

review by Steven Lambert

#delivery(5/5) #customer service(5/5)

Ordered mid day delivery arrived 8.30 am next day exceptional service.
5

2 years ago

review by John Porter

#delivery(5/5)

I ordered a 12v shower for using on the dogs after a muddy walk. The shower arrived within 3 days of ordering and arrived well packaged. It has already been well used. I wouldn’t hesitate to use Big White Box again as I found the whole shopping experience very good.
5

2 years ago

review by Paul Graham

Bigwhitebox.co.uk Review

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