brekz.de

it is the second time the courier don't bring the package to house, despite there is person to house.... i have to go to pick up the parcel and carry 15kg, do you think that is right??????? when package come to house by courier i would give you 5stars+++++ ... consider giving and a present when the order is almost 80 euro!!!!

Royal Canin Endurance 4800 15kg Sack

Ist Time Buyer, Products arrived in 2 Days. Excelent Service

Terrible....i placed my order 2 weeks ago, since 2 weeks they are not able to deliver my parcel because they cannot find my address in google map????( this is my 2nd order with this company already, the delivery address is exactly the same as the first time, how come they could deliver on the first time then???? I received every week parcel with this address from different courier companies e.g. DHL, Hermès, never one single time has problem!!!)
And now I asked for refund, first they don’t have staff to pickup a phone call and I have been told from the answering machine to write a email, and again no one reply me!!!! Really bad customer service!!!!

took almost one week to receive the product!

WHERE IS MY FOOD BREKZ I AM STARVING WAG WAG WAG I ordered my special dog food as I have allergies It was sent by dpd bad mistake brekz dpd are useless and inept to deliver my food they took it to a collection point but the lady there made a mistake and told me 4 times 4 days in a row no parcel when it was there all along then they only held my food 5 days then returned it. The brekz dose not answer my calls or emails dpd after a 15€ call says need to speak to berkz but brekz seam inept and unable to offer customer or even responses to me. I ened up starving so my daddy had to ordered it elsewhere luckly that had delivery without issues. Due to me starving my daddy had to get me some different food for a few days which made me ill and ended up having to vist the doggy dr for medication because of my allergies costing daddy a additional 100€. This has cost my daddy over 175€ to try and order me some food. We cant ever get this inept company to answer the phone or are emails. We still have no money back had to raise a case with paypal to try and get a refund. We have decided pay the extra 3€ a bag and order off zooplus they are a very helpful company and not 1 issue in over 100 orders. PLEASE AVOID BREKZ LIKE THE PLAGUE THEY INEPT AS PER OTHER PEOPLE'S REVIEWS ON HERE. FOR A DUTCH COMPANY IN A NETHERLANDS THEY DONT ACT VERY DUTCH MORE LIKE A CHINESE COMPANY OF EBAY.

We searched online and found that this business has an active Facebook page with 910 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.