4 / 5

4 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4 / 5

Trust Score









Is legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • The company has an ANDROID app
  • The company has an IOS app
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis





AI declined reviews



Based on 37659 reviews



9 reviews



8 reviews



1 reviews



37641 reviews Review

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Last update: Wed, Mar 9, 2022 3:20 AM

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delivery 3.5 /5

price 5 /5


customer service


100%OK !!!!!!

1 year ago

review by Dany

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I'm not happy at all with delivery service,I made my order 22 December, now 27 December and I didn't get it.Problem is not only with dpd which is terrible but also with work speed of Brekz. Not sure gonna order here again,because it's not first time

1 year ago

review by Irina

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Ordered Monday morning, delivered Wednesday afternoon. So allow 2 days for order.

2 years ago

review by T Thompson

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Fast easy, simple
came on time (should arrivei within 24h + 2-4 working days due to corona) ordered 10/jun/20 and arrived16 june 2020

2 years ago

review by Marcos Solis

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Items were shipped out a bit slow (3 business days), other than that all good, delivery took 1 day, everything packed well, looks legit, really good price.
Will buy again here.

2 years ago

review by T P

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered dog food more than 10 days ago and the company has not delivered it yet.
I tried calling for 3 days and nobody picks up.
I emailed twice and nobody replies.
I still don't know if they will send me the product or refund me.
I thought this was a legitimate store.

2 years ago

review by Gabriel C.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

1-2 dag levertijd... NIET

I ordered dog food with a 1-2 day delivery time. 2 days later the order is still sat on payment accepted. The phone line says all lines busy, thanks for calling - call back later, or send us an email - THEN IT HANGS UP! On the contact page you find that they are moving to a bigger warehouse - and that there might be delays in delivery - I don't see this on the main page, nor when ordering. I would like to cancel my order as I need the food for the dog and I can't even do that on the website. This is the second time I've had delivery problems from Brekz, the first time I put it down to a lost parcel but I don't trust them anymore. They might be a couple of euros cheaper but they are not worth the stress! Find a more reliable company is my advice.

2 years ago

review by Nic Duijn

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Ordered products which I needed that week, however, they arrived over a month later. The only e-mail I received was a e-mail a week after I ordered which said that 1 product was missing but the other one's will be delivered shortly. And they promise 1-3 days delivery and this e-mail came over a week after my order which is hilariously bad. I e-mailed them with no response and had to order these products from Pets Place who delivered them the next day. Now I have duplicates of the products because you have to pay the delivery yourself if you want to send items back and I could not get in touch with them (since they won't answer) to get a free delivery. Almost 2 months since the order and no response yet.

2 years ago

review by Wilson Tukiainen

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We found that this business has an active Facebook page with 8966 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.

by Smart.Reviews Review

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