carethy.co.uk

4.2 / 5

carethy.co.uk

4.2 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.2 / 5

Trust Score

2.9

Reviews

5

Social

5

Featured

5

Technical

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34

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Carethy.co.uk Review

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Last update: Tue, Sep 7, 2021 2:46 AM

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Carethy.co.uk Reviews & Complaints (34)

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delivery 3 /5

price 3 /5

refund 2.9 /5

customer service 2.3 /5

Carethy es una web completa, intuitiva y muy bien estructurada. Encuentras gran variedad de productos a precios imbatibles. Me gusta la opción de poder opinar sobre tu compra, siempre y cuando esté verificada. Es la mejor manera de orientar a futuros compradores de manera real y honesta. Ofrecen buenas promociones a los miembros registrados y, con cada compra acumulas puntos que luego canjeas por descuentos. Y te puedes registrar en su newsletter para estar al tanto de promociones. Solo por hacerlo obtienes un 10% en tu compra. La atención al cliente es rápida y eficaz. Son muchas las vías con las que puedes contactar, incluso tienen chat inmediato donde solucionan cualquier tipo de duda que tengas y, en caso de falta de stock de algún producto te dan opciones variadas o te avisan cuando esté disponible. El tiempo de entrega es rápido, todo llega protegido y en perfecto estado. Los gastos de envío son adecuados aunque echo de menos que haya un mínimo de compra para que sean gratuitos. Otro detalle a mejorar sería incluir alguna muestra en el paquete, esas cosas se valoran mucho. Sin duda una tienda de referencia para incluir en mis favoritos.
5

1 year ago

review by Gloria M. Ramiro Castro

August 7, 2020 I Ordered product, on Aug 7, 2020, total cost:USD 43.62, they send me a email told me the products are out of stock,I requested refund to my payment card. Was told 14 working days until refund shall reflect. Yo date I not received my refund. I contact customer service numerous times . They came up with several excuses such as technical issue with processing the refund, they are checking on it. They are thieves, the company is a fraud. Don’t waste you time or money!’
1

1 year ago

review by N. T.

#refund(1/5) #customer service(1/5)

Unfortunately, I too have a bad experience here. Attempted to order something at the end of July but never arrived due to out of stock product, then requested money back but still not on my account due to a 'malfunction' in the IT system. At one point I got no more responses to my emails !! I would like to get my money back !!
1

1 year ago

review by P. I.

MI PEOR EXPERIENCIA ONLINE. NO LO RECOMIENDO. MY WORST EXPERIENCE BUYING ONLINE. I DO NOT RECOMMEND IT. MA PIRE EXPERIENCE DE MAGASINAGE EN LIGNE.JE NE LE RECOMMANDE PAS. 1- Compré SALES DE EPSON 350 gr, y me vendieron (SUPLEMENTO ALIMENTICIO A BASE DE MAGNESIO). 2- Reclamé, y me ofrecieron un descuento del 50% para la siguiente compra. Por eso volví a comprar SALES DE EPSON 100 gr, pero me volvieron a vender SUPLEMENTO ALIMENTICIO A BASE DE MAGNESIO, y no me descontaron el 50%, me dijeron que debí haber aplicado los puntos al momento de efectuar la compra. No ví esa opción pero de esto no tengo pruebas. 3- La segunda vez me dijeron que no se equivocaron, y que yo si había comprado el producto correcto. Si una empresa vende SUPLEMENTO ALIMENTICIO A BASE DE MAGNESIO, en la publicidad del producto debe decir: SUPLEMENTO ALIMENTICIO A BASE DE MAGNESIO, no EPSOLINA SALES DE EPSON. 1- I bought EPSON SALTS 350 gr, they sold me (MAGNESIUM FOOD SUPPLEMENT). 2- I claimed, they offered me a 50% discount for the next purchase. That's why I bought EPSON SALTS 100 gr again, but they sold me MAGNESIUM FOOD SUPPLEMENT again, and they did not discount me 50%, telling me that I should have applied for de discounnt at the moment of purchase. I did not see that option but I don’t have proof of that. 3- The second time they did not recognize the same mistake they made previously telling me that they were not wrong, and I had bought the correct product. If a company sells MAGNESIUM-BASED FOOD SUPPLEMENT, on the label on the label it shouldn't say EPSOLINA EPSON SALTS. 1- J'ai acheté EPSON SELS 350 gr, mais ils m'ont vendu (SUPPLÉMENT ALIMENTAIRE À BASE DE MAGNÉSIUM). 2- J'ai réclamé, et ils m'ont offert une réduction de 50% pour le prochain achat. C'est pourquoi j'ai acheté encore un fois EPSON SALTS 100 gr. Mais ils m'ont revendu encore SUPPLÉMENT ALIMENTAIRE À BASE DE MAGNÉSIUM, et ils n'ont pas réduit de 50%, ils m'ont dit que j'aurais dû appliquer les points au moment de l'achat. Je n'ai pas vu cette option la, mais je n'en ai aucune preuve ça. 3- La deuxième fois, ils m'ont dit que j'avais acheté le bon produit. Si une entreprise vend un SUPPLÉMENT ALIMENTAIRE À BASE DE MAGNÉSIUM, dans la publicité du produit, elle doit indiquer: SUPPLÉMENT ALIMENTAIRE À BASE DE MAGNÉSIUM, pas EPSOLINA EPSON SALTS.
1

1 year ago

review by Iran Plata

Esta es una gran plataforma si estas interesado/a en productos de cuidado desde el capilar, hasta el de tu vida saludable. En Carethly existen una gran variedad en su catalago,podras escoger de manera global productos, que solo tardan 5 días después de a compra. En poco tiempo podrás cuidar de ti y de los que amas. Carethly es una plataforma que estés donde estes,llega hasta la puerta de tu hogar. Confiable, segura, con diversos medios de pago, marcas comprobadas, y lo mejor rebajas y opciones como comprador. El cuidado que necesitas lo encuentras aquí. Carethly cuida de ti y de tu bolsillo. Como compradoraa en Colombia quede encantada en el menor tiempo posible,mis productos de belleza llegaron tal cual los vi en la pagina, sin ningún daño o extravio,puede ver donde iba mi envió las respuestas de la plataforma son eficientes. Quede encantada con productos como NYX o Crazy Color, que son casi imposibles de encontrar a un buen precio. Cuidarme nunca fue mas fácil con esta plataforma La super recomiendo no solo para las mujeres, desde el cuidado de bebes hasta los hombres pueden utilizarla.
5

1 year ago

review by S. U.

I waited 5 months for refund wrong items
3

1 year ago

review by Deleted User

#refund(3/5)

I placed an order with them, over a week later they messaged me telling me that they couldn’t fulfil my order because of stock issues... they cancelled my order and said that a refund would take 14 working days to appear in my bank account. It is now the end of the day on the 16th working day with no reply to emails I’ve sent asking whats going on. AVOID.
3

1 year ago

review by J. F.

#refund(3/5)

I orderd 2 items PURELL Advanced Gel Hand Sanitizer 1L in 2020, March 9 ( order reference : PHA-US-200309193053478 ) They have send me emails that the items will be delayed so I cancelled them and I requested my money back according to the method of payment . I am waiting for over 8 weeks now for the refund . STILL no refund . REFUND MY MONEY ASAP !! DON'T BUY FROM THIS WEBSITE !!
3

1 year ago

review by Deleted User

#refund(3/5)

I received my two bottles of hand sanitiser after a long wait but one was broken and the contents had leaked all over the postmans bag. Not surprising as the bottles were not packed properly, just a bag. I was asked to send photos and a refund was agreed. That was over 2 months ago and all I get is excuses, apparently an IT issue which prevents them processing a refund. I bet they are able to receive money though! I think I fell for a scam … looking at other reviews I am now sure of it!
3

1 year ago

review by Deleted User

#refund(3/5)

My order was supposed to have arrived on the 22 of April 2020 but it didn't. I contacted them only to be informed that the product is no longer available. I requested for a refund and up till now, I have not received my refund. I have sent countless messages and they keep making excuses. Still no refund. Avoid and please avoid this company.
3

1 year ago

review by Deleted User

#refund(3/5)

Terrible, 2 months and still not here. Recieved an email saying it's coming but main item isnt on and no refund or explanation. You can not send a message as it just buffers. Don't order from, I never will again.
3

1 year ago

review by Annamarie Banningan

#refund(3/5)

Bought hand sanitizer gel on March 6 from Carethy but after one month I contacted them & they told me the carrier had lost it & they would replace in 14 days. It has still not arrived mid May & I asked for a refund - same story down. I have now requested a refund 7 times. Do NOT order from this company
3

1 year ago

review by Jane Tiedtke

#refund(3/5)

Don't order from this company, they are taking your money and are not driving items, i have ordered 5 months ago i didn't receive even refund till now, and no reply from them.
3

1 year ago

review by Heba J.

#refund(3/5)

I didn’t receive my refund till now, I have ordered for this amount 295 AED it was in 3 December 2019, It’s more than 5 months now , I’m going to complain about your bad ???? service
3

1 year ago

review by Heba Fayek

#refund(3/5)

Ordered sanitizer from them the second week of March. They were gouging on the price, but of course I needed it as I am an essential worker that travels. They switched brands and then cancelled the order a month later. They still have only credited me for one of two orders. The other order was for my 86 year old mother. Keep contacting them with customer service ticket numbers and no response. If you do buy something make sure you use a payment method that will help you with the dispute.
3

1 year ago

review by Deleted User

#price(3/5) #customer service(3/5)

SCAM SCAM SCAM Be warned and do not order from this website Clippers ordered 23 March with est delivery date 10 April No delivery, no updates, no customer service so cancelled order on 13 April. Now over a month later and still no refund despite numerous emails - just meaningless responses such as IT system down, an agent will be in contact etc etc. Now no responses at all and no refund. Do not let them steal your money Order No PHA-GB-200323233319
3

1 year ago

review by Deleted User

#delivery(3/5) #refund(3/5) #customer service(3/5)

I cancel My order because it was never sent, i'm still waiting on My refund it's has been more than 14 days already.
3

1 year ago

review by Iris O.

#refund(3/5)

I canceled My order because it was never sent i'm still waiting on My refund it has been more than 14 days they keep asking how i want My refund back... I want My money back!
3

1 year ago

review by Iris G.

#refund(3/5)

I ordered products on the 1st of March, then i had to cancel the order since i never received it. Now i have been chasing them for 2 months to get my full refund which is above 100 Euro. Scam and shitty company! i hope to get my money soon, be aware, dont buy from them.
3

1 year ago

review by Mazen M.

#refund(3/5)

Please beware, I placed an order march 23, still did not receive my package. Sent several emails no response. Now I am shot of $75 and no product. Beware stay away
3

1 year ago

review by Deleted User

Carethy.co.uk Review

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