catalyst2

We've been using Catalyst2's services for nearly a year now and have consistently been impressed with their professionalism, their flexibility, their speed and their quality of service. I would recommend them without hesitation.

Over the years I have tried various hosting companies at all levels, and have now moved everything to Catalyst2. Their support is experienced and personal. Highly recommended and so valuable to me and my company. Thank you!

I have used Catalyst 2 for years, gave many good reviews and now unfortunately feel greatly saddened by how success seems to have changed their business ethos and customer care.

Their customer service as regards technical issues remains outstanding. This I will agree with. Their support staff have always went out of their way to help. However their accounts department is quite frankly a disgrace. If you try to discontinue a service, they will refuse to respond to cancellation emails, then they will use your card details (which you have not consented to be kept on file for use) to renew the subscription! They will not apologise for this if you complain and you will need to go via your banks fraud department to try and get your money back. The first time this happened I did receive an apology. This time, when they did this a SECOND time in the space of 12 months, no apology and no offer of my money back.

Well the first time you illegally use someone's card to take money for a cancelled service, that can most certainly be a mistake. The second not so much. I will be making a complaint to the ICO and the office of fair trading.

I've been with Catalyst2 for a number of years now (they host my site alexbrenner.co.uk), and I don't think I've ever been served by another company with support as brilliant as them - prompt, deeply helpful, courteous, patient, and never failing to resolve a problem.
I really cannot recommend them highly enough!

I have worked with these guys for years now, and cannot praise the service highly enough. Trust me, you will struggle to find a more dedicated, conscientious and professional team anywhere. When things go wrong with hosting, as a customer you need it to be resolved...and as quickly as possible.
I have never yet had a problem they couldn't resolve promptly...even at some pretty unsociable hours!
Well done guys, keep it up...

Once again Catalyst 2 excel!

Lee was fantastic in dealing with my email issue. Very quick and professional service with nothing too much trouble (despite some user errors on my part).

I really cant recommend Catalyst 2 highly enough - they never fail to deliver great service.

My recently deceased fathers’ website was down, after its American host company ceased trading. The guys at Catalyst2 simply and quickly recovered the domain, and put the site back up on their own servers.

Many many thanks for yours and all the guys help in getting this sorted out.

What a refreshing change it is to have a company that knows what it’s doing and is quickly available for support.

Please don’t change a thing, the big boys would do well to take a lesson in “how to do it right” from yourselves.

Once again, many thanks
Regards Ian

Was looking for a host for client email accounts - test account didn't start off as well as I expected, but support was first class - even though the problem was not with Catalyst2. I'll certainly be continuing and growing our association.

I have been using catalyst 2 now for nearly 10 years.My questions are always answered by their amazing team. I have had 30+ websites hosted by them, the support is second to none. I cannot recommend them enough.

I've been a customer of Catalyst2 for over 10 years now. I have always found them extremely friendly, competent and willing to assist.

They provide an honest reliable service with excellent support if needed.

You can always speak to a human via a multitude of ways of contacting the team and on the rare occasions I've needed support my issue has always been dealt with promptly.

Others offering the same services don't come close - I would highly recommend Catalyst2.

I found the company and the individuals extremely helpful I would recommend them to anyone they were very helpful and it made the transition to exchange online 365 very easy I would especially like to thank Jacob for his help.

just moved all my accounts (customers) from Gridhost to Catalyst2 now email / web hosting not my thing, I look after LAN / Server / Desktops / Wireless / Sage Line50 and many other application, but my web chap buggered off and left me hi & dry ; so we had an issue with Gridhost and they would not fix, after 5 months of complaints from my customers which reflects on my service, I decided to move away from Gridhost to a new hosting and I stumbled on Catalyst2, I checked them out read the reviews and decided to move over, now they not the cheapest as I found out, I took a basic package when I was asked how much disk space my old host used which was 180Mb but when I typed it in i missed a 0 (Zero) so I was sold the 20Mb package well no sooner had I started to move my client then I hit 60Mb 80Mb and had to pay for a custom hosting at £1xx.xx per month so not the cheapest, but to be honest I have tried the cheapest and that why I'm having to move. Now to say that I found it stressful and hard going is an understatement, my customer wanted to carry on working whilst I was changing servers (a bit like changing a tyre whilst still driving!!! I know you all seen the Advertisement and it can be done) but it not easy. Catalys2 support were there on hand every step of the way, sometime it got heated and I lost it.. customer ring up complaining, complaining and complaining yet I still had to do my normal daily work, rolling out Windows Server's or fixing a VPN, PC down etc.. you all know the score.. and these guys never once lost it with me, they were professional above and beyond, mistake were made on both side but fixed quickly, the initial fault has gone, my customer are happy my phone has gone from Chernobyl in melt down to Stonehenge "no irate customer ring me" All I have to do know is pay for it...

I have been designing websites for 25 years but rely on experts for site hosting and advice. Catalyst2 are best hosting company I have known. They are technically proficient and efficient with responsive support. It is a pleasure to work with you guys.

We have been with Catalyst2 for just over a month now and I have to say I am very impressed so far. Very good advice given for the initial dedicated server setup and extremely knowledgeable. They had the new server up and running a few days earlier than expected.

Support requests are answered very quickly and so far issues have been resolved just as quickly. I highly recommend this company from the experience I have had so far .

Filter Solutions Ltd have been using Catalyst2 for about a decade now, and are always very impressed with the level of support we receive when problems arise. As a small business with limited IT knowledge we are increasingly reliant on external support. The support team at Catalyst2 always help us resolve problems even when they are not related to the product we buy from them. Along with their solid infrastructure we really appreciate their willingness to help us, no matter what. Thank you.

We searched online and found that this business has an active Facebook page with 560 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.