4.1 / 5
Trust Score
4.4
Reviews
2
Social
5
Featured
4.5
Technical
Is catalyst2.com legit?
- Many trusted websites are linking to this site
- The site has mostly good reviews
- The SSL certificate is valid
- This website has existed for more than 3 years
- Linkedin account found with large audience
- Facebook account found but audience is small
- Instagram account not found
- Business not mentioned on Wikipedia
- Pinterest account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
16
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 19 authority websites mentions and 0 mentions in other websites
Based on 462 reviews
Smart.Reviews
4.1
16 reviews
Trustpilot
5
446 reviews
Catalyst2.com Review
catalyst2 is the UK039s award winning provider of web hosting VPS email hosting aws management and dedicated servers View our website hosting packages here
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Last update: Wed, Mar 9, 2022 3:31 AM
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Their customer service as regards technical issues remains outstanding. This I will agree with. Their support staff have always went out of their way to help. However their accounts department is quite frankly a disgrace. If you try to discontinue a service, they will refuse to respond to cancellation emails, then they will use your card details (which you have not consented to be kept on file for use) to renew the subscription! They will not apologise for this if you complain and you will need to go via your banks fraud department to try and get your money back. The first time this happened I did receive an apology. This time, when they did this a SECOND time in the space of 12 months, no apology and no offer of my money back.
Well the first time you illegally use someone's card to take money for a cancelled service, that can most certainly be a mistake. The second not so much. I will be making a complaint to the ICO and the office of fair trading.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
I really cannot recommend them highly enough!
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
I have never yet had a problem they couldn't resolve promptly...even at some pretty unsociable hours!
Well done guys, keep it up...
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Lee was fantastic in dealing with my email issue. Very quick and professional service with nothing too much trouble (despite some user errors on my part).
I really cant recommend Catalyst 2 highly enough - they never fail to deliver great service.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Many many thanks for yours and all the guys help in getting this sorted out.
What a refreshing change it is to have a company that knows what it’s doing and is quickly available for support.
Please don’t change a thing, the big boys would do well to take a lesson in “how to do it right” from yourselves.
Once again, many thanks
Regards Ian
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
They provide an honest reliable service with excellent support if needed.
You can always speak to a human via a multitude of ways of contacting the team and on the rare occasions I've needed support my issue has always been dealt with promptly.
Others offering the same services don't come close - I would highly recommend Catalyst2.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Support requests are answered very quickly and so far issues have been resolved just as quickly. I highly recommend this company from the experience I have had so far .
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 19 authority websites mentions and 0 mentions in other websites
Catalyst2.com Review
catalyst2 is the UK039s award winning provider of web hosting VPS email hosting aws management and dedicated servers View our website hosting packages here
Catalyst2.com Customer Service Contacts
No contact details for this company.
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3 years ago
review by Lorenzo
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)