click.ie

3.3 / 5

click.ie

3.3 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.3 / 5

Trust Score

3.6

Reviews

1

Social

5

Featured

3.5

Technical

Is click.ie legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for less than 3 years
  • Facebook account not found
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

32

reviews

vs

0

AI declined reviews

0%

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Based on 170 reviews

Smart.Reviews

3.3

32 reviews

Trustpilot

1.9

138 reviews

Click.ie Review

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Last update: Thu, Oct 7, 2021 12:37 AM

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Click.ie Reviews & Complaints (32)

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delivery 4 /5

price 4.3 /5

quality 5 /5

customer service 3.4 /5

on-time

Ordered a phone 4 weeks ago, said it’ll come in between 2 weeks, 2 weeks later I call them and text them and no response, called them last week Wednesday said it’ll come Friday and if not definitely Monday, call them today and they say that it’ll come Wednesday, let’s goo bois
3

1 year ago

review by Mr Beast

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Ordered an iPhone it was delayed in post , but arrived two days after the agreed date.
Excellent condition and is working great. This is a great company to deal with. Highly recommended
Tom
5

1 year ago

review by Tom Mitchell

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered a iPhone 6 299€ for my partner for xmas in November, literally got it 2 days b4 xmas eve for it to be broken. Finally got someone on fb and told me to bring it to the navan shop that i have done and still their and said their is no fixing it and gave us a number to ring and a email. And that we done iv sent about 300 emails and about 500 calls and nutting but one email to say her grandfather died. To me thats very unprofessional and asked for my order details and that i send to never hear off her again. Im am fed up to the max off this crap and if its not sorted i will be going to the small claims court. You could off had a fantastic business but instead you ruined it for yourself.
3

1 year ago

review by Kelly mc givergan

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

No product received 2 weeks after order costing €409. Delivery was to be 7 days (not specified if working days or not) Appalling customer service. No explanation. Will not respond to emails or messenger message. Emailed [email protected] who only responds to positive comments. Still no response. DO NOT TAKE A CHANCE ON RECEIVING A PRODUCT WHEN 74% ARE UNHAPPY. Unfortunately, my teenager used her own money to buy from this company which came highly recommended from a friend who was successful in receiving a phone, but didnt check the reviews. Lesson learned. Ray Nortons Company is a SCAM. I will update if she receives a phone... March 11, one month on and still no phone????
3

1 year ago

review by Marie Guiry

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Complaints about this company can be sent to the European Consumer Centre Ireland
3

1 year ago

review by Angie

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We paid €200 cash for a refurbished Iphone 6 which was delivered and then returned in accordance with the warranty guidelines. That was 4 weeks ago, despite emailing and calling Ray we have had no response or refund of our payment. Has anyone succeeded in making a small claim action against click.ie. If so what is the registered company name and registration number. It is impossible to find on the CRO website. Lou
3

1 year ago

review by laura

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I ordered the pre-Black Friday offer about a couple of weeks ago. It showed up today and in great nick. I changed the colour after ordering it as well and they were super helpful! Lets hope this makes a good Christmas present
5

1 year ago

review by Martin

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I bought an i phonen7 before xmas from these scam artists for my sons xmas present it never worked properly so they told me to send it back to a place in dundrum it came back the same way so they told me to send it back to their shop in clare .we have heard nothing from them they dont answer emails or offer refunds my son has been without a phone for weeks now i would advise anyone thinking of buying any thing from this site to think again .They are cheap for a reason. They hace more or less robbed me of €350 and ruined my sons xmas present
3

1 year ago

review by Carol Mulroy

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Hi after numerous emails & phone calls my son still hasn’t received his iPhone he ordered on the 24th he has been promised it will be delivered on numerous occasions. He bought this for his girlfriends 18th birthday out of his own money he saved very hard for. Ray has promised him on numerous occasions that the phone would be delivered guess what still no phone waiting four weeks now. I’ve been left with no option but to contact the European Consumer Centre of Ireland. Shocking customer service!!!!
3

1 year ago

review by Laura Ivers Collins

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Bought an iPhone 7, never received and now they're in liquidation
3

1 year ago

review by Roisin

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Phone died after approx 4 weeks of use - took 1 week to get a response from click.ie. Sent phone back 3 weeks ago, cannot get thru to anyone since or my emails not being answered! Very frustrating service!!

DO NOT USE THIS COMPANY, CUSTOMER SERVICE IS DREADFUL!!!
3

1 year ago

review by Jenny Cahill

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Please do not buy from Click.ie I ordered a phone 3 months ago it sill hasnt been delivered and click.ie will not answer my emails or phone calls. Click.ie is not registered in Ireland as the website name would suggest
3

1 year ago

review by Nicola Cushen

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Got an iphone 8 on the black friday deal, arrived well before christmas and works like a charm!
5

1 year ago

review by Jay Hynes

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I received my daughter's iPhone 8 before Christmas, 10 days to be delivered but I expected this. The phone was in great condition and to date we have no problems. We can upgrade in 1 year for a further €100 which I think is a great option
5

1 year ago

review by Jocelyn Doherty

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered an iPhone 8 for a Christmas present, it was delivered within two days which was brilliant but I paid an extra €50 for a case, speaker and a power dock. The speaker doesn’t fit the jack for an iPhone 8 and the box was missing a power cable. I contacted Click.ie on Facebook and heard nothing back, replied to the email which I arranged delivery and was also ignored. Not great customer service.
3

1 year ago

review by Jenny Dawson

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Delivery was delayed several weeks however did come before Christmas, phone is in good shape and price was very reasonable.
4

1 year ago

review by James Ryan

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

i bought an iPhone 8 on black Friday and it was great value and the phone is working perfectly. delivery was quick also, within 7 days.
5

1 year ago

review by Patricia Cetoni

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered an IPhone 8 recently, the delivery did take a little longer than usual but this was due to Christmas delays. The phone is in perfect condition and I got it for a great price.
4

1 year ago

review by Sorcha

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Please read whole review .....Ok so i had a bad experience last year were a phone never arrived for christmas and i had to dash out and buy one on christmas eve ( i must stress this was with another company ) this year i was worried the same thing would happen and contacted the seller a number of times , first off every call was answered or returned if not amswered straight away which gave me great confidence in the company , no hiding away just straight answers and when we recieved the product with the upgrade bundle it was in perfect condition and the gear that came with it was top notch , Will defo be taking advantage of the double click guarantee and can honestly say i was 100 percent happy with the price , the product and the customer service and i wish the company great success under the new management .
5

1 year ago

review by Gary Cranley

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Terrible terrible service .... paid for an iPhone 7 over 6 weeks ago and haven’t got a SINGLE notification . Came here and read the reviews , googled the name of the guy that runs it an he’s basically the Irish Bernie Madoff. Never ever ever buying online again
3

1 year ago

review by David Henchy

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Click.ie Review

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