Cuda Kitchen

3.1 / 5

Cuda Kitchen

cudakitchen.com
22 Reviews
3.1 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.1 / 5

Trust Score

3

Reviews

1.5

Social

5

Featured

3

Technical

Is cudakitchen.com legit?

  • Many trusted websites are linking to this site
  • This website has existed for more than 3 years
  • We found several negative reviews about this site
  • SSL Certificate Not Detected
  • Facebook account found but audience is small
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
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Reviews Analysis

22

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0

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0%

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Based on 33 reviews

Smart.Reviews

3.1

22 reviews

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Cudakitchen.com Review

Cuda Sales

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Last update: Wed, Mar 9, 2022 1:47 AM

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Cudakitchen.com Reviews & Complaints (22)

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delivery 4 /5

price

quality

customer service 3.6 /5

on-time

So far so good. Now just depends on how long to arrive in South Florida. My only question is if they change the shipping cost. since it said estimate only. That should be a known factor. I dont expect it to change. I will update after the order arrives.
5

3 years ago

review by Robert Y.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was a little worried about the "shipping estimate" at first but a cudakitchen representative called me and we spoke about my order, shipping, and estimated delivery date. Great customer service, timely delivery, and great pricing. Thank you so much for your time, friendly and quick customer service. Will shop with you again.
5

3 years ago

review by Tracy W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Easy shopping, easy checkout. After placing the order I did rcv a confirmation email, but rcvd nothing after that. I got a phone call from Zachary telling me our order would ship XPO, but never got a confirmation that it did ship or a tracking number, which would have been useful. We had concealed damage to the unit. We did sign for it that way because the packaging was damaged. I just left customer service a message to report it. So we'll see how that goes from here.
2

3 years ago

review by Kelli O.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

High shipping cost What we where looking for (my son is a picky eater and these are one of the few things he eat as a snack) no longer can find locally (it more expensive that what we where paying even before shipping)
5

3 years ago

review by Doug F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Product is just what I wanted but I think that the shipping charges were a little high. I used to buy these from the vending machine at for $1.00 each. These were closer to $1.28 ea. after shipping. I guess I wanted them bad enough that I was willing to pay the higher shipping charge. They are good!!
4

3 years ago

review by Nathan X.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Fast delivery, easy steps to order. Unfortunately cudakitchen thinks that it's too much to apply plastic bagging to reduce insect/weather damage (they charge $10) to your order. My delivery sat out side and was subjected to ants. A simple fix, yet I should be charged $10 additional for the preservation of my order. I am seeking a new distributor.
1

3 years ago

review by J.a. B.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Not pleased with the taxes, but not your fault. I just received my drink machine and I am very please with it. It is just unfortunate that the company that manufactures the machine discontinued the production. This vending machine is by far the best and most affordable machine on the market. I am happy that CudaKitchen still have them available. I may add that the first time I spoke with their rep. before I decided to make the purchase; the friendliness and helpfulness of the rep. was a deciding factor in my deciding to make the purchase with them.
5

3 years ago

review by Mary B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Easy shopping experience and great customer Care & service thank you sooo very much for your dedicated shipping during this corona virus God Bless you all & have a happy healthy prosperous life & you have a customer for life.
5

3 years ago

review by Artina X.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I had an issue with my stolen credit card used to purchase an item from this site, thankfully I got a 'confirmation email' that sent off alarm bells to me. I contacted Zachary at the Customer Support center and he IMMEDIATELY canceled the order for me. This saved me from having to go through my banks fraud prevention system. Thank you Cuda Kitchen and Zachary specifically for taking care of me.
5

3 years ago

review by Ndoseattle A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Cuda Kitchen's website is uncluttered and easy to maneuver. The web directed me to the exact product I was searching for on their site and full specs were right there. Also, it was nice NOT to be bombarded with excessive internal advertising. Many thanks!
5

3 years ago

review by Walter D.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered 3 weeks ago, still don't have items ordered. Called several time and get answering machine. Started on line ticket with customer service a week ago still no reply. Took my money quickly though.
2

3 years ago

review by Lpickering90 E.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

contacting my attorney on Monday 12/28/2105. I placed an oder for 4800.00 on 10/232015 and was lied to so may times about shipping that I cancelled after a month and still have been lied to over and over about my refund. This is almost 5000.00 people. Do not do business with them, I didn't use a credit card because they charge 3% extra so they took it straight from my checking and now I can't get them to give it back
1

3 years ago

review by Tstangby K.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I was looking at a food and water pan for a chafing dish- a $528 sale. The actual dimensions were not given online. The rep. kept putting me off- telling me the warehouse hadn't returned the messages concerning the size. Never once did they rep call me back. I called him for 3 days. Finally the rep said the warehouse couldn't find the pans to measure them. He said he would find out the sizes from the manufacturer. Never did he call me back. This is truly a business with an "I don't care attitude".
1

3 years ago

review by Bwdguy01 Q.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Ordered a coffee machine online late at night. Realized it might not work for what I need. Emailed them explaining that if it didn’t serve hot coffee. I would need to cancel the order. I received an email back the next morning stating it did not heat water (picture showed a hot/cold machine). But they did have other machines that did. And to let them know what I’d like to do.
I responded back to cancel the order.
Never heard anything back and a week later. Still no refund. Emailed them. Nothing. Called the website phone number and smwas transferred to billing or something. That man stated they got the cancelled email but once an order is placed it goes to warehouse to build the machine? And I’d have to wait for that end to refund. And I would receive an email regarding the refund. Another week passed and no refund. So emailed again. No response. Figured maybe I would have to wait 30 total days. I filed a dispute with my bank card to be safe. 2 weeks later bank calls because still no refund. No machine was ever shipped. Not any email regarding shipping, etc. bank took my email correspondence and phone log as proof that I cancelled and was due a refund. Ordered and cancelled on 2/5/2019. Spoke to rep regarding refund on 2/15/2019. Filed a dispute 2/27/2019. Still no refund! $923
2

3 years ago

review by Erikabenison D.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I bought the mat for one of our bakers and she loves it! I plan on ordering more!
5

3 years ago

review by Shipping751 C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was told it would be shipped overnight for a Saturday delivery but it was not delivered until Tuesday. Other than that, I was very satisfied with the customer service on the phone. The customer service was very friendly and helpful.
4

3 years ago

review by Becky329 I.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I placed an order 4/26/17 with credit card. They immediately charged my credit card. On 4/30/17, I received a Deliver Confirmation e-mail for my order. After waiting a couple weeks, I notified company that I did not receive my order. On call back, I was told that they tried contacting me because one of the items I purchased (chair and foot stool) did not include the footstool as advertised. First, they did not try contacting me. My cell phone is on me at all times, and there were no messages left. I was then offered a small discount if they sent just the chairs. I inquired about an increase on that discount. Had paid for two sets. I was told they would get back to me. This was last week. No one has contacted me, but they still have my money. In my experience, if there is a back order or issue with an item purchased, they do not charge the credit card until item has been shipped. Disgusted with this company!!!!!
2

3 years ago

review by Rbarker50 G.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I received 2 boxes today - a subwoofer and a center channel but NO in-ceiling speakers. Those were the ones I specificaly needed because I have had my house tore apart for a week after a slab leak and need to finish the ceiling first!! Please tell me you shipped them!!!~!
1

3 years ago

review by Rjstetz K.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

On March 7, 2018I bought an Echols electric ice shaving machine manufactured by Cretors from Cuda Kitchen for $500.99. The warranty is 2 years. The motor of the ice shaving machine was burnt in July 2019. I contacted Cuda Kitchen and spoke to Zachery Barber. He told me that I need to talk to Cretors about this issue. I called and spoke to Ivan at Cretors, he told me that Cretors only deals with the wholesaler. They do not deal directly with the consumer. The process begins at Cuda Kitchen. I called and e-mail Zachery several photos of the burnt motor. He confirmed that he received and saw the burn clearly. I told him that since it is under warranty, they can send me a replacement motor to resolve the issue. If they want me to ship the motor back to them, they need to send me a prepaid return shipping label. He said that he can get the answer for me in one day. Two weeks later and after I left several messages, I received no response. Then I called the manufacturer, Andy, the technician at Cretors told me that he has not received any e-mail from Cuda Kitchen. Then I got an e-mail from Zach that I’ll need to send it directly to the manufacturer but refuses to disclose whom do I address to. At this point, I realized that they are pointing finger at each other and refuse to honor the warranty. I look at the BBB bureau and saw all of the complaints. I'll buy nothing from them in the future.
1

3 years ago

review by Stephenthai N.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I paid for a cooling pan and was told that i would receive it in 5-7 days. After this time passed, I was given several promise dates, all of which have passed. They blame Gold Medal Products for the delay, but I paid Cuda Kitchen, not Gold Medal Products. When I contact them, I used to get many "I'll get back to you" statements, not, over a month later, I don't even get a response. They haverefused to even give me a discount for my inconvenience. Will never do business with them again. I recommend that you steer clear of them and their affiliated sites: https://www.cudazooelectronics.com/, https://www.cudacoffeevending.com/, https://www.thepopcornmachine.com/, https://www.thepopcornmachine.com/, https://www.concessionsite.com/, https://www.cudalighting.com/, https://www.cudacoffee.com/, and, of course, https://www.cudakitchen.com/
1

3 years ago

review by Dvmott Z.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

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Usually stable businesses have more than 5 authority websites mentions, this one has 14 authority websites mentions and 0 mentions in other websites

Cudakitchen.com Review

Cuda Sales

Cudakitchen.com Customer Service Contacts

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