2.7 / 5
Trust Score
1.5
Reviews
1
Social
5
Featured
4.5
Technical
Is directgardening.com legit?
- Many trusted websites are linking to this site
- The SSL certificate is valid
- This website has existed for more than 3 years
- We found several negative reviews about this site
- Facebook account found but audience is small
- Instagram account not found
- Business not mentioned on Wikipedia
- Pinterest account not found
- Linkedin account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
26
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 57 authority websites mentions and 7 mentions in other websites
Based on 769 reviews
Smart.Reviews
2.7
26 reviews
Mamma
1
228 reviews
Sitejabber
1.15
387 reviews
Trustpilot
1.3
128 reviews
Directgardening.com Review
Some of the largest oldest and most loved growers and distributors of nursery stock have joined together to provide DirectGardeningcom This site offers the finest flowers shrubs trees and seeds available at prices you won039t believe
Directgardening.com Customer Service Contacts
No contact details for this company.
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Last update: Fri, Feb 9, 2024 3:47 PM
Take your money then ignore frequent emails and other contact media. Weeks overdue allready for the balance of my order and even the part I did receive was nothing like as described on their web page as I order Jumbo/Large plants and received tiny plugs next stage up from seedlings.
Don’t touch them with a barge pole and read others reviews to get the whole picture !
They have never delivered my shipment & have done nothing other than lie about it from start to finish ever since.
I have contacted these individuals multiple times in regard to my shipment only to receive emails claiming a variety of scenarios..none of which being my shipment is in route with a confirmation number..or that they are refunding my money since they can not deliver shipment as promised.
In fact.. when I told them I either want my shipment or a refund they had the audacity to tell me that I should drive to Bloomington and pick up the shipment myself because they offer "curbside pick up" that being the "quickest option".. & they would "refund the $9.99 standard shipping fee" I was charged.. however I should call ahead if I wanted to do that..which would be quite a feat on my part given the fact that we are talking about an internet catalog business.. and the telephone number listed by them is never responded to or busy each time you attempt to call it.
I told them that is ridiculous and I either want my shipment or a refund and was not interested in driving anyplace.. were I interested in driving anyplace I never would have ordered online in the first place.
Do NOT order from these people under any circumstances.
They will NEVER DELIVER.
The same woman who is listed as the owner of this business is also associated with several other businesses none of which apparently offer any type of behavior which can be even remotely construed as customer service.
In fact this business traces back as "House of Wesley Inc." out of Bloomington Illinois via the B.B.B.
Please feel free to look them up for yourself to verify.
I repeat do NOT ORDER FROM DIRECT GARDENING or any other franchises associated with them or their owner.
Save yourself the time and trouble and take your business someplace else.
I'm just going to cut my losses here. I can't understand how they stay in business! Read on if you want to read their reply.
"(Thank you for your correspondence regarding the plants you received from us. You stated that some of your plants appear "dead" or have not yet started to bud and leaf-out. Much of our nursery stock is shipped in a dormant, bare root condition or in starter pots that require transplanting. Also, your plants may be stressed by shipment. Therefore, the plants may look "dead," be droopy upon arrival, have lost leaves in shipment, or may leaf-out later than an established plant.
If you have not already done so, please plant all plants immediately following the instructions in our planting booklet. Water regularly. Give them a chance. In nearly every instance the plants will grow and thrive.
If after six weeks of planting, your plants do not leaf out or if you are certain they are not alive,we are willing to make a single exception of our original shipping label requirement and send a replacement order if you will mail us a COPY OF YOU CANCELLED CHECK or CHARGE CARD STATEMENT as proof of payment. You will need to send this information via mail. Please include a letter that states you no longer have the shipping label and are therefore sending the proof of payment in its place. Also include a full list, by item and quantity, of what item(s) need to be replaced.
This is a single exception and applies only to nursery stock and not replacement orders.
The information on the missing plant has been forwarded.
Please cancel my order of $26.61 placed on 03/31/2020 immediately. Order ID #348290.Please send me an email when it is done.....
Thank You
No one ever contacted me and on April 17 2020 my credit card was charged... No response from them at all. They just went ahead continued with the order. I am **** at their poor customer service. I will try my cc company toi reverse the charges.. STAY CLEAR OF DIRECT GARDENING
Usually stable businesses have more than 5 authority websites mentions, this one has 57 authority websites mentions and 7 mentions in other websites
Directgardening.com Review
Some of the largest oldest and most loved growers and distributors of nursery stock have joined together to provide DirectGardeningcom This site offers the finest flowers shrubs trees and seeds available at prices you won039t believe
Directgardening.com Customer Service Contacts
No contact details for this company.
Share the company's rating
Share Preview
Is this your company?
Access SmartReviews free tools for businesses and start getting closer to your customers today!
3 years ago
review by Earl