doctorsim.com

I paid to have my phone unlocked on May 1, 2022 with a promise of an unlock code in 0-5 business days. On day 7 the update said that my request had been successfully completed and that they would be emailing my code and simple unlock instructions shortly. 3 days pass and no code, no instructions. I emailed to see what was going on and then the update changed to "there's a slight delay". I asked how it went from completed to a delay and the agent told me that they never said it was complete. Totally denied it. It sat at slight delay for days. I emailed again on the 15th asking what's wrong, when will they be done and why did they say it was done when it wasn't. More denial, more "don't worry, we're almost done". I left it be until the 21st and there was still no change. On the 23rd I emailed and said I wanted a refund. I received an email overnight that said they were unable to unlock it. I, of course, already knew they weren't going to do it and were lying and giving me the runaround. Funny how they went from "we're almost done" to "we can't do it" within hours of me asking for a refund. They knew long ago that they couldn't do it and they strung me along and tried to keep my money. I'll be surprised if I ever actually get my money back. Completely useless, lying, time wasting company.

I needed a to use my old AT&T-locked iPhone on a new cellular network. After DoctorSIM worked his magic, I plugged in my new SIM card, activated my account, and It worked perfectly right away. Thank you Dr. SIM!

From start to finish it took less than 72 hours, I have a Samsung Galaxy S8 plus and I know it was not an easy task to find a solution, but they did and fast, I definitely would recommend this service to anyone.

I bought Iphone but it was locked. Wanted to know about the network it was locked , the status of icloud , and its not blacklisted etc Doctor sim sent me all the required against my cellphone IMEI within 2 hours for like only 3 Usd in fees.

Awesome. After spending 2 weeks trying to unlock my paid for galaxy Note 8 phone to move from ATT to Sprint I turned to DoctorSim based on a recommendation. They kept me up to date on their work with an update email and made it clear the time frame. Took 3 days and my phone unlocked this morning. Thank you DoctorSim

Top marks all around. I was initially hesitant as I had never unlocked a phone before however after checking the competition I felt most comfortable using DoctorSim. The website is well laid out and easy to use. Price is good and the turn around was much quicker than I expected. I can now use my phone with any network. Well done!

I had many bumps in the road with my DoctorSim UMS which required some patience, but at every corner the customer success peeps had a solution. It was refreshing to have a reply saying "please let us know *when* you've had success" rather than *if* you've had success with one of the suggestions they provided. Purely because of the great service, I would suggest DoctorSim to anyone who might need it!

Paid upfront for my phone to be unlocked several days ago. No delivery of service - phone remains locked. Response via email support has been poor and sporadic too. Didn't want for it to get to this but I've run out of options with a lack of response from DoctorSIM. Promises on their website: 1. Instructions delivered fast, but they don't work. Customer service (which is claimed to be first-class on their wbesite) is abysmal. Existent, but abysmal. 2. "100% reliable! In the rare event your LG cannot be unlocked for any reason under doctorSIM's responsibility, we will issue you a full refund." - Don't believe this. Nothing can be farther from the truth - when pushed for an answer on why there has been a failure of delivery of service, you get silence.

Exceptionally Efficient. Bought my daughter a used Note 8 from a re-seller on swappa. Had my first bad experience on AT&T unlock page saying the device hasn't been activated on their service for at least 60 days. DoctorSim got me the unlock code in less than an hour.

Doctorsim is the best with no doubt. I have an older vet oh Samsung phone that a friend gave to me. It was locked to a specific carrier. Doctorsim perfectly helped me unlock it. Great job! Great service. They keep customer updated during the process.

I had to wait for 1 week but they always send updates so i can monitored my request, and then finally after 1 week they send me an email saying that i can finally unlock my iphone and it worked. Thank you doctorSim, finally i can use my cellphone using other sim card. More power to you.

doctorSIM We apologise for the wait. All our operators are busy at the moment. Simply describe your issue here and we will reply as soon as an agent frees up! You Please update your info I need to speak with Carolina García, doctorSIM Product Manager now! Laura joined the chat Laura hi sorry but is not possible how may I help you? You Please update your info she told me to contact her Laura not in this channel, only by email You Please update your info You guys issued me credit that unauthorized you guys found a new way to unlock my phone and were doing so Laura May I have the request number or IMEI number, please? You Please update your info (#2539797) Laura no, you did not understand the message well, this service has not finally worked we are sorry You Please update your info My name is Carol and I am the head of Operations at doctorSIM. First of all, I would like to thank you for your trust and understanding regarding the delivery of your Motorola code. We have processed your order through the worldwide service and, unfortunately, it has came out denied. However, we hope to have a final solution to unlock your phone in the next few days. We are working on the last details of a new service, and we should shortly be able to provide you all the necessary information. This service would permanently unlock your phone, in less than 24 hours. this is from your manager I am not wrong Laura yes, but this service is not working You Please update your info this is in writting unlock my phone Laura is not possible sorry You Please update your info ok i need to speak with you manager Chat rated Bad Leave a comment Laura carolina will give you the same information by email we can not unlock your phone at athis time because is no service working You Please update your info i really dont want to have copy and paste this chat in a online review Laura why? i only give you the information and the reason why we make the refund You Please update your info are you refusing to let me speak with you manager?> Laura We do not want to keep your money if we can not unlock the phone is not possible here i say you before carolina only by email You Please update your info Please let me speak with your manager Laura is not possible here, again she is not in this department You Please update your info So your refusing to let me speak with your manager Laura noQ i just say you that you have contact she by email!!! You Please update your info or give me her direct contact telephone number Laura pelase!!! You Please update your info Excuse me this is very unprofessional Laura I have explained it to you several times, it is not possible, simply, only by email You Please update your info I need to speak with a supervisor NOW! Laura IS NOT POSSIBLE HERE You Please update your info So you're telling me there is no way to get a direct phone number to your manager? Laura yes, just this is not possible and it no depends of me You Please update your info You need to call your manager now and tell them to call me or i will post this chat on yelp and everwhere else i can write a online review Laura ok, do it if you want, but it's not my fault and it does not depend on me show translated You Please update your info I am a paying customer who you guys have been giving me the run around for more then 8 days now Yes it is your fault Laura okay show original Thanks for contacting doctorSIM. Is there something else else can you help with? We will close this window shortly, but do not worry, if you need help, please open another chat and we'll answer you as soon as possible. show original You Please update your info you work there so you need to take responsibility Yes you need to let me speak with your manager Laura left the chat

Bought my daughter an iphone from auction site in Australia. Found it it was carrier locked to Nextel in Mexico. US$40 and 12 hrs later DoctorSim had it unlocked and it's working fine. Cheaper than a trip to Mexico ;) Thanks!

I believe that this site is a scam. I paid $44.95 to unlock my S7 phone on 6.05.2020. After 24hrs when I didn't get an unlock code from DSim I contrequested remote access to my PC to unlock my ph. CRAZY! Who trusts a site that stated nothing about remote access to your personal computer (RED FLAG) in their ads to assist you in unlocking your phone. If someone doesn't know their network and you need remote access to a Pc to unlock the phone say it upfront so customers could decide whether or not to purchase the service or not. I want a full refund. Public Be Warned. SCAM ALERT... I am a legitimate customer and have the emails and request number to prove. In covidn19 times EVERY CENT matters. Don't steal people money.

At first, I was really scared if I was going to get scammed and get my money stolen, but no, DoctorSim provided me great service at a very low price, compared other prices. Plus, they sent me the unlocking code the day after I ordered it!!! I'm so thankful, so if you need to get your phone unlocked at a low price, check out DOCTORSIM

Was skeptical at first ... offered to provide code to unlock phone for cheaper price than other companies (the company my phone was locked to no longer provides cell services and stopped providing unlocking codes). I put in the details and provided my credit card details on the secure site ... in less that 10 min DoctorSim emailed me a code and it worked perfectly (they even provided instructions for the not so tech savvy). I could not be happier ... I was ready to throw a perfectly good cell phone away until I looked on google ... thank you so much

It was my first time that my new phone (Xperia 1) came to me locked to another carrier. I didnt know what to do and I was really worried about the whole process of unlocking. It took one week for the code to be sent to me, but fortunately worked like a charm!

Unlocked my Vodafone UK locked iPhone 6S. Wait time was less than 2 days.

Highly recommend

doctor sim unlocked my Samsung phone from 3 in a few hours would highly recommend them and use service in future ????

12 days since try Mexico movistar and they cant unlocked and iphone 11 pro max, i paid almost 70 dollars. They dont have 24/7 service, is only a chatbot, and nobody can give you and a straigth answer, no one to talk by phone.