Dx3webs

3.9 / 5

Dx3webs

dx3webs.com
13 Reviews
3.9 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.9 / 5

Trust Score

4.5

Reviews

1

Social

5

Featured

4.5

Technical

Is dx3webs.com legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Linkedin account found with large audience
  • Facebook account found but audience is small
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

13

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0

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Usually stable businesses have more than 5 authority websites mentions, this one has 13 authority websites mentions and 0 mentions in other websites

Based on 67 reviews

Smart.Reviews

3.9

13 reviews

Trustpilot

4.8

54 reviews

Dx3webs.com Review

Dx3webs is a Magento e-commerce specialist hosting provider with data centres in UK and USA We provide fully supported shared VPS and dedicated magento hosting platforms Our platforms are also optimised for any php mysql application

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Last update: Tue, Sep 7, 2021 7:46 AM

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Dx3webs.com Reviews & Complaints (13)

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delivery

price 5 /5

quality

customer service 5 /5

on-time

After many years building websites for clients I finally took the plunge and selected Magento as a platform to build my first e-com shop. After a very poor experience attempting to run it on my standard re-seller account I asked around for a dedicated provider. Dx3Webs came highly recommended. These folks are of the "nothing is too much trouble / above and beyond duty " variety.

I knew next to nothing about Magento and needed a lot of questions answered which they did quickly. I now run two sites for clients and the stability, performance and service levels are exceptional. I am about to build two more sites and will continue to recommend them to my clients as the first choice to host Magento - in fact I would not even entertain the idea of hosting Magento anywhere else.
5

3 years ago

review by "Paul Hyatt"

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I've been using Dx3webs for a few sites for about 3 years - like any hosts there are occasional downtimes but when they do happen Dx3webs are very quick to sort them and they are also very good at helping with issues instead of getting you caught in a "it's not us" cycle as so many other hosts do.

Considering the prices the speed and stability is superb.

Thanks guys, keep up the great work
5

3 years ago

review by "James Tucker"

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We moved our Magento sites to Dx3webs in April 2014 and they couldn't have been more helpful. The support team were excellent and, when there were a few initial speed problems, they worked over the Easter Bank Holiday weekend to solve all the issues. My main fear when dealing with any support service is that your enquiry disappears into a black hole - not so with Dx3webs, their support team respond quickly and are reassuringly knowledgeable. I would have no hesitation in recommending them … A refreshing change from the disinterested industry standard.
5

3 years ago

review by Richard Hoare

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Been with them for almost 5 years and have to say they are very responsive, knowledgeable, helpful and human!
5

3 years ago

review by Lynn Haigh

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have used Dx3webs for a number of years and do not have one complaint. They provide extremely consistent, secure service and have given me excellent technical support on frequent occasions and are always available with friendly help and support.
I have no hesitation in recommending them to anyone looking to set up hosting for e-business.
5

3 years ago

review by Fred

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I just want to say a huge thank you to Andy and his team at DX3 for years of terrific support and no-nonsense fixes. Our company took a decision to move from Magento to another platform (time will tell???) but I cannot fault the service provided by DX3. If you want responsive and efficient support these guys are beyond excellent.
5

3 years ago

review by Paul

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I've had accounts with many of the popular Magento hosts around today and not one comes close to the service offered by DX3.

There's no overselling, their support is second to none, their servers are truly Magento optimised and you can expect all this at very competitive rates.

These guys know their stuff when it comes to Magento and aren't afraid to get stuck in fixing issues that other hosts would avoid. Their servers are lightening quick thanks to a finely tuned optimisation service from the team.

I would look no further for the ultimate Magento host for any sized business.
5

3 years ago

review by R Burgess

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We have been using DX3 as our magento store host now for years and can only vouch for their excellent hosting and customer services. Support are very knowledgeable and quick to reply to any support tickets. Telephone support is also excellent and always get straight though to a person who is able to handle support immediately over the phone.

They also won't try and up sell you anything you don't need and monitor your server resources to ensure it is running at its optimal performance at all times. It is only when you start running out of resources that they will suggest an upgrade.

Overall they are a great company who will often go above and beyond their customers expectations.
5

3 years ago

review by Josh

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We had a legacy server at 1&1. Despite their poor rep, I've used 1&1 dedicated servers for over 10 years - you just accept that customer services isn't their thing, but you get cheap prices and either manage things yourself or get someone else to do it.

One server had been running for about 5 years hosting an increasingly busy site, and started to fall over - always when I was nowhere near a computer.

I'd discovered DX3 a couple of years ago when I needed some SSL certificates installed and they were the only ones I could find open on a Saturday afternoon who got back to me immediately and did the work in a flash.

I thought I'd give them a go with a hosting + support gig and I have been tremendously impressed. As part of the price they transferred over 6 legacy Zen Cart websites and a Wordpress blog.

Although there were some tricky things to get done, they managed the whole process with the bare minimum of downtime.
5

3 years ago

review by Ed

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Maybe there are some similar product like the portfolio of DX3WEBS at similar price, but the customer service... oh I can't explaine.

[20:52:20] Alessandra Foxtrot: Hello, is it the support desk? I'm a customer
[20:52:35] Dx3webs Ltd: alcappelloalpino.com ?
[20:52:40] Alessandra Foxtrot: yes!
[20:52:54] Dx3webs Ltd: your httpdocs folder just disspeared?
[20:53:01] Alessandra Foxtrot: yes! Emoticon frown
[20:53:01] Dx3webs Ltd: has someone changed something?
[20:53:17] Alessandra Foxtrot: it's me, a catastrofic error
[20:53:26] Dx3webs Ltd: oh dear
[20:53:28] Dx3webs Ltd: not to worry
[20:53:34] Alessandra Foxtrot: is it possible to recover?
[20:53:37] Dx3webs Ltd: i wll restore
[20:54:16] Alessandra Foxtrot: it's early, we just know but... I love you!
[20:54:31 | Modificato 20:54:36] Dx3webs Ltd: lol
[20:55:46] Alessandra Foxtrot: Really thanks. I need to do something ?
[20:56:51] Dx3webs Ltd: nope.. just sit back and relax
[20:57:59] Alessandra Foxtrot: absolutely! Thanks again ad good work!
5

3 years ago

review by Alessandro - Al Cappello Alpino

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

With 7 online Magento stores we have tried numerous hosting companies throughout the years. Dx3webs is the one we have used for the last years and here's the reasons:
- Fast hosting. Excellent power for your bucks.
- Absolutely fantastic customer service. Dx3webs really walk the extra mile for their customers.

Highly recommended!
5

3 years ago

review by Tobias

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

You're not just hosting your site with these guys, Andy and his team work tirelessly to ensure our sites are secure and super-fast! If you have any questions you can just call or email them and they'll be on the case right away.

There's no other company like them out there - highly recommended.
5

3 years ago

review by Lizi

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We searched online and found that this business has an active Facebook page with 62 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
4

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 13 authority websites mentions and 0 mentions in other websites

Dx3webs.com Review

Dx3webs is a Magento e-commerce specialist hosting provider with data centres in UK and USA We provide fully supported shared VPS and dedicated magento hosting platforms Our platforms are also optimised for any php mysql application

Dx3webs.com Customer Service Contacts

No contact details for this company.

Share the company's rating

Share Preview

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