4 / 5
Trust Score
3.7
Reviews
3
Social
5
Featured
4.5
Technical
Is fibreglassdirect.co.uk legit?
- Many trusted websites are linking to this site
- The site has mostly good reviews
- The SSL certificate is valid
- This website has existed for more than 3 years
- Facebook account found with large audience
- Instagram account not found
- Business not mentioned on Wikipedia
- Pinterest account not found
- Linkedin account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
18
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 14 authority websites mentions and 0 mentions in other websites
Based on 1190 reviews
Smart.Reviews
4
18 reviews
Mamma
4
52 reviews
Reviews io
4.41
974 reviews
Trustpilot
4.1
146 reviews
Fibreglassdirect.co.uk Review
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Last update: Wed, Mar 9, 2022 1:07 AM
I called the delivery and dispatch team on thursday to confirm if they could send a new one, and phoned twice, both times confirming it was to be collected on the same day and delivered Friday, I even asked for emails confirming this was the case but they wouldn't give them? 2 more calls Friday morning, both saying they would send emails and texts and nothing, third call says it's not being delivered today, just collected, after having my diabetic partner up since 6am at home waiting for it.
Now we're here on Saturday, the expected delivery time was complete rubbish, and after being forced to wait half an hour after the later ETA I had to leave for other errands, I'll update my review based on whether they are there when I get back, if they aren't Im seeking a refund and a gogw because this is absolutely horrible conduct, to make matters worse they don't even take calls on Saturdays, leaving me screwed to try and establish what has happened.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
One was delivered - no problem at all. But the second one had undergone some serious damage through XPDs network, the tin was severely damaged, it was missing the catalyst which is normally brown taped to the top of the lid and upon opening the resin there was a super thick (almost cured) layer of resin to break through.
I tried using it but it’s just not worked.
Annoyingly I’m going to have to spend another £100 on another tub! So angry.
I have since contacted the Merchant but they have not seemed to be very helpful. Have now initiated a chargeback with HSBC.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
And the second order which was scheduled for delivery today never turned up. The parcel had been left in a safe place which according to the drive was on the drive in clear view
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
I know this was not directly Fibreglass direct but its the 2nd or 3rd time its happened
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 14 authority websites mentions and 0 mentions in other websites
Fibreglassdirect.co.uk Review
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3 years ago
review by Ian Whitehouse