floors2go.co.uk
2.5 / 5
Trust Score
1.8
Reviews
1
Social
5
Featured
3
Technical
Is floors2go.co.uk legit?
- Many trusted websites are linking to this site
- This website has existed for more than 3 years
- Business is mentioned on Wikipedia
- We found several negative reviews about this site
- SSL Certificate Not Detected
- Facebook account not found
- Instagram account not found
- Pinterest account not found
- Linkedin account not found
- Twitter account not found
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Reviews Analysis
29
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 1 mentions in other websites
Based on 29 reviews
Smart.Reviews
2.5
29 reviews
Floors2go.co.uk Review
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Last update: Fri, Feb 9, 2024 3:51 PM
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
We took Floors2Go to court and won Judgement, however we later found the company is a complete shambles and run by 'Rogues' who keep on changing the company name. They are constantly in and out of administration and liquidation so that people find it difficult to sue them - yes many are chasing them for their money back.
Conclusion - stay well away!!! they are liars and rogues who sell poor quality flooring at inflated prices - and you won't get your money back when inevitably it goes wrong.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Thank you and we shall see you again for our dining room flooring :-)
Miss K Harrison
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Even branch staff had their heads in their hands. No replies to emails, letters , even call to directors personal mobile. Nobody cares in this company. Now looking at county court claim to get whole new floor that matches ..! AVOID BUYING FROM THEM AT ALL COST !
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
we have never had a recipt for our flooring and we know we have been overcharged also 3 letters with no replys well the fight goes on the
courts will be next.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
On my last day i had an idea there was a problem in the company, a customer was trying to pay me a £1600 DEPOSIT cash on a floor . Told customer about my concerns however customer still wanted to proceed with order so advised them to put money in bank and pay ethier by debit or credit card and at least that way they would have some protection , which they had no idea about . Hours later company went into liquidation. If customer had paid cash they would have l9st every penny .
Stay away from this company at all costs ! Yoou will find plenty of local independent flooring retailers witj far more knowledge than these guys , dosent matter about big branding or being a large company that dosent always mean you will have the best quality or advice .
Shop with care guys .
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Customer from Wolverhampton
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Texts every week, phone calls, and my home and mobile sold on to others.
Emails constantly, even after asking for them to be deleted.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Wish I had read these reviews before I bought from Floors 2 Go.
Staff here are paid to smile and give you great service while taking your money and then not give a damn about you from that point forward.
I bought flooring in April and at the time of ordering we agreed a date for fitting (fitter was called while we were there and date agreed).
Date for fitting came round and after calling to check on estimated time that fitter would be coming were told sorry but fitting not happening as wood had not been ordered. This was a fortnight after paying.
Flooring was eventually fitted a few weeks later but shortly afterwards we noticed some problems and tried to contact the store to get the fitter to come back out. Calls were either not answered or promised callbacks never happened.
After months of trying finally got them to send out another fitter (first one had ceased to do business with them) who admitted that the previous fitter had not done a good job.
Asked how we get this rectified to be told it was our fault for choosing the fitter that they recommended!
Then told that they would do nothing further as my purchase came before they changed to a new company in May! This was the second change of owner this year (Jan 16 and May 16) and has happened several times before. Previous owners (Hodge brothers) have even been threatened with prison for deliberate multiple liquidation and administrations of the company. This means that if you buy from them and then they change the owners they take no ownership for anything from that point forward. Meaning they can ignore requests for refunds, deliberately give poor service and take the money and run.
DO NOT USE THIS DECEIPTFUL, LYING, DISHONEST COMPANY!
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
If you pay this way and dont get your floor you will never get your money back.
if you have been ripped of by this company drop me a comment i have both brothers mobile numbers and all involved in this rip off company and will post on here if needed.
All REVIEWS on here are left by STAFF
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
No problem as you can return excess for a full refund.
Try getting that refund though!!!
They only do this by bank transfer.
Sorry they say that but don't actually bother to transfer the money.
After 6 weeks many phonecalls from me and lots of excuses, I eventually demanded cash.
I called in and they did give me the cash but what happened to customer relations.
Obviously made no attempt to process the refund.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 1 mentions in other websites
Floors2go.co.uk Review
No description for this company.
Floors2go.co.uk Customer Service Contacts
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After he had finished and been paid we noticed he had not filled a hole under the patio where a wall used to be and the floor sloped very badly to one side. Eventually he agreed to come back and re-lay the floor to our satisfaction. However he then ignored all our phone calls and text messages and obviously the floor never got fixed.
Take my advice and DON'T USE JASON KULICK.
3 years ago
review by Steve Wilson
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)