foodservicedirect.com

4.3 / 5

foodservicedirect.com

4.3 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.3 / 5

Trust Score

4

Reviews

4

Social

5

Featured

4.5

Technical

Is foodservicedirect.com legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

75

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

Based on 2411 reviews

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Trustpilot

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Foodservicedirect.com Review

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Foodservicedirect.com Customer Service Contacts

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Last update: Wed, Mar 9, 2022 1:23 AM

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Foodservicedirect.com Reviews & Complaints (75)

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delivery 4 /5

price 5 /5

quality 5 /5

refund 3.5 /5

customer service 4.4 /5

Couldn't find this item anywhere and Food Service Direct had it! Ordering was easy and shipping was relatively fast. They seemed to have a wide range of what I was also shopping for. Will definitely be buying from them again. Food Service Direct is legit!
5

3 years ago

review by David

I had a great experience with Food Service Direct! They have a great selection, I was able to find exactly what I was looking for - and then some. My order showed up on time and in great condition. I will definitely be ordering again!
5

3 years ago

review by T. N.

I've received 4 (soon to be 5!!) Shipments from FoodServiceDirect.com. The frozen foods arrived perfect and I even got to do some science experiments with the left over dry ice! It's great to have a one stop shop like this, especially now when some resources are scarce. Don't let the negative reviews scare you off, most people only go to the internet to complain nowadays.......
5

3 years ago

review by Matt

I receive my package from Food service direct within 3 days if not sooner. The delivery was great, and the only thing that did not happen was the delivery man never ran my doorbell. Other than that, the product was great, and I am enjoying it.
4

3 years ago

review by YB

#delivery(4/5)

I placed an order from Food Service Direct, and was very pleased with the product, and the delivery time! The item was received within 2-3 days and the only not so great comment would be to say the delivery driver did not ring my doorbell, but that is no fault of the company at all. I will be ordering from them again.
4

3 years ago

review by YB

#delivery(4/5)

Great Company. They have been a real life savor during the pandemic, by shipping all my favorite foods straight to my door. One time and case of soup cans arrived damaged, so I called customer service and they made sure I was refunded for the damaged items in my order. Super kind customer service and overall painless and easy experience working with the company. I will be ordering all my food products from them in the future. I love this company!!!
5

3 years ago

review by Marty

#refund(5/5) #customer service(5/5)

I've received several orders from FoodServiceDirect in the past, and I've consistently been pleased with the quality and the shipping speed. Plus, their customer service team is a breeze to work with - very knowledgable and friendly!
5

3 years ago

review by Kayla Pozniak

#quality(5/5) #customer service(5/5)

Once I removed the filter that sent their confirmation email to my spam folder, every email notification after was received with no issue. There was a small UPS delay (not their fault) but customer service was awesome during these uncertain times and I will suerly continue to do business with them.
5

3 years ago

review by Bridgette

#customer service(5/5)

I've had nothing but a great experience with Foodservicedirect. I've spoken to a few of the customer service agents and they have all been very polite and helpful. I don't shop online very much but this website was very easy to use when I was ready to make the purchase. The item I needed I couldn't find locally so I went online and they actually had a case of it so I decided I would use the others as gifts. I just had a quick question about the date which unfortunately they didn't have but they did know that this had a long shelf life so I decided to take my chances. Can only expect so much when by food online. Thank you for your service Foodservicedirect. Always a pleasure doing business with you all!
5

3 years ago

review by Jane G.

#customer service(5/5)

I order some specialty items that I can't find from Food Service Direct. Shipping is decently fast, and prices vary, but overall happy with the service! I even got some free markers in an order which was a nice surprise.
5

3 years ago

review by Amrisa Niranjan

#price(5/5)

I love the Love the Caramel Apple Blossom Dessert, the first time I had them, I went on the internet to see where I could purchase them without going to the restaurant, once I found your store online, I purchased a box of 34, they arrived in great time, very carefully packed, un-damaged, and still frozen. I put one in the oven for about 15 minutes on very low, let it set for a few more minutes to cool and it had my kitchen smelling so good, my stomach was bitting at my backbone and mouth watered and puckered as if I had just bit into a lemon... I could not wait any longer, I got a bowl of French Vanilla Ice Cream and OH MY GOD!! That fresh taste of a home made baked, better than Apple Pie, freshly churned butter coupled with the apples cinnamon and caramel, sent my tastebuds into another stratosphere... in short, they are Heavenly!!! They go well with any meal, from High Class Presidential affairs to enjoying a simple home cooked meal good or bad, if the meal is bad, it will definitely make you forget it.
5

3 years ago

review by Darryl Walker

No help on direct call no returned call from several messages also I wanted to buy 3 cases system would only allow me 1 very frustrating
1

3 years ago

review by Cautiousmanatee41238 J.

It is very easy to select the items I want and add them to the cart, especially those from my past orders, just click the buy again button while viewing past orders.
5

3 years ago

review by Famousdog3798 Q.

i dont understand with shipping being so high why must i wait a month? i have packages that come from other countries with all of this stuff going on and never this long:(... but i will wait thank you
5

3 years ago

review by Tiredwoodchuck96330 B.

I haven't been able to source these hotdogs locally for years, so excited to start using them again!
5

3 years ago

review by Zealouswalrus58213 W.

Eaten this cereal for 35 yrs
5

3 years ago

review by Joyouspigeon5788 L.

I’ve been looking for 10 oz soup to go without paying an arm and a leg.
I’m just getting back to business and not used to to go. Discouraged as to how much they are
4

3 years ago

review by Averagebadger21514 W.

I hope this ships within a couple of days, thank you
5

3 years ago

review by Proudguppy49480 J.

I used to purchase these from a vending machine at work a few months ago for $4.00. How am I spending more when I am buying in bulk (somewhat) directly from the vendor?
2

3 years ago

review by Thoughtfulboa60023 N.

This the second time ordering and this first and the first shipment was great so I'm back for more Thank You Dee
5

3 years ago

review by Glamorousraven49484 L.

Foodservicedirect.com Review

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Foodservicedirect.com Customer Service Contacts

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