3.3 / 5
Trust Score
2.7
Reviews
1
Social
5
Featured
5
Technical
Is hallmark.co.uk legit?
- Many trusted websites are linking to this site
- The EV SSL certificate is valid
- This website has existed for more than 3 years
- We found several negative reviews about this site
- Facebook account not found
- Instagram account not found
- Business not mentioned on Wikipedia
- Pinterest account not found
- Linkedin account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
16
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 14 authority websites mentions and 2 mentions in other websites
Based on 63 reviews
Smart.Reviews
3.3
16 reviews
Trustpilot
2.3
47 reviews
Hallmark.co.uk Review
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Last update: Wed, Mar 9, 2022 3:03 AM
No cards arrived before xmas, they turned up today- the 29th! I ordered windscreen wipers on xmas eve that came on the 27th, so NO EXCUSE! it was my son's first xmas and whilst he is too young to know any different, I am appalled. Resorting to writing here as they did not respond to my boxing day email.
Jessica
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Sadly the card was not what I ordered and did not match the description on the dispatch note. The card was for a son not a mum.
No time to reorder and unable to go out shopping so no card for Mum for Christmas.
If you can't check the basics, you shouldn't be in this business.
A service that people rely on for special occasions needs a far higher level of reliability.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
I placed an order for 5 cards at 03:25am on 19th December and received an email acknowledging the order. The payment was removed from my credit card immediately. The order is currently ( 25th December !!) marked in my account as 'acknowledged'. Not one card has been received.
To add insult to injury a further email was received from Hallmark on 20th December stating that all orders placed by 2.00 pm on that day would be despatched to ensure delivery before 25th December.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Next time i will send from Australia - it may be quicker!
Shame, as i was going to send all my xmas card via site.....will shop around instead.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Logged onto site a few days later to find only one order showing which was partially cancelled. No email notifying of this.
Phoned about the other order not showing on my account and was told that it was out for delivery no problem, Great I think until it arrived and low and behold part of the order had again been cancelled, NO EMAIL and NOT even and explanation in the package I did receive. it seems this company don't have a clue as even customer service can't access the account other than to say its out for delivery. I am still waiting for a response re the other order so all in all not a company I would chose to deal with again after I get my money returned!!
Do a search on the net you will find this is not an isolated or sour grapes review!!
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 14 authority websites mentions and 2 mentions in other websites
Hallmark.co.uk Review
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3 years ago
review by Maxine Reed
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)