homehello.com.au

3.4 / 5

homehello.com.au

homehello.com.au
10 Reviews
3.4 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.4 / 5

Trust Score

3.7

Reviews

1

Social

5

Featured

3.5

Technical

Is homehello.com.au legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for less than 3 years
  • Facebook account not found
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

10

reviews

vs

0

AI declined reviews

0%

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Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 0 mentions in other websites

Based on 43 reviews

Smart.Reviews

3.4

10 reviews

Trustpilot

4.5

33 reviews

Homehello.com.au Review

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Last update: Wed, Mar 9, 2022 3:04 AM

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Homehello.com.au Reviews & Complaints (10)

Filter reviews by tags

delivery

price 5 /5

quality

customer service 4.7 /5

on-time

I've been through my fair share of house cleaners in my time, considering I work 50+ hour weeks and just have no time at all to clean my home.

HomeHello seems to be the best cleaning service I have used yet - their website is extremely easy to navigate and their booking process is simple yet effective.

I love how they send you reminder text messages the day before your booking (I always seem to forget when my booking is). But I love my cleaner even more - always a breath of fresh air to return to a clean home.

Also I have to mention they have great customer service who always follow up on your questions and issues. Highly recommend this company!
5

3 years ago

review by Malcolm

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I've been using Homehello for a couple of months now and I really can't fault it! Morgana, my regular cleaner, is an absolute legend and she always delivers above and beyond what I expect from her. Also, I called in a couple days ago because I needed an emergency clean and the friendly staff were able to book me in for a clean the next day! Again, the clean was excellent and I came home to a sparkling house. Clean house= happy man.
5

3 years ago

review by Jack

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The cleaners I've had Ajay S. And Rebecca (with her brother in law) have both been great. Both have different styles, but now I get both fortnightly so I now have someone weekly. So helpful as a new mum and starting a new business. Keep up the good work. The reception have pretty good customer service too. - you may need to be patient with start dates at the beginning, but once you have a booked in time, the company hasn't let me down since.
4

3 years ago

review by Jess

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I booked a 3 hour clean with HomeHello, and they were absolutely fabulous. The cleaner was very polite and cleaned with a lot of attention to detail. I've been looking for a reliable cleaning service for awhile and now I've finally landed one. Thank you!
5

3 years ago

review by Stacey

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Been with HomeHello for over half a year now and have always been left satisfied.
5

3 years ago

review by Tony

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We get our office cleaned almost every day by Lucia and she is freaking AMAZING!!!
5

3 years ago

review by Ricardo

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was suggested HomeHello by a colleague of mine so decided to book a 4 hour clean with HomeHello last year just before Christmas. I was really impressed by how transparent and easy the whole process was. My cleaner Joanna was absolutely fabulous. She was polite, cleaned with great attention to detail and I felt comfortable having her around my kids. After a few more cleans I've decided to book a monthly clean with HomeHello as their service has been very transparent and reliable every time. If you're thinking about hiring a cleaner, I highly recommend using this company. Thanks guys :)
5

3 years ago

review by Jacqui

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Everything from the checkout process to the cleaner arriving at my door to one of their customer service representatives following up on my booking (as it was my first) was perfect.

The cleaner was very experienced, friendly and professional - always catering to my needs and making sure that I was happy with each room before she moved onto the next. She managed to do an amazing job of my whole house (and I do admit I'm a quite picky person).

With such an affordable price and ease with which we can get a cleaner to come, I don't feel too guilty when I take the kids for a day out now.

I would definitely recommend HomeHello - thank you!
5

3 years ago

review by Michelle Alvarez

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Booked through HomeHello in Brisbane, twice the cleaners cancelled last minute (the day before, and then the morning they were due to clean), and the third time they simply didn't show up!
Don't bother with these guys, they'll just waste your time.
1

3 years ago

review by Elizabeth Jane

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers.
3

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 0 mentions in other websites

Homehello.com.au Review

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