indiaplaza.com

After 15 days the order was not delivered, but cerdit card was charged on same day. After contacting the service, first they said that they did not have the address and on second day they said that they do not have the credit card info, so they did not ship the order. They charge the credit card but then the reason for not shipping is that they do not have the credit card info. Now for last 3 days when I call then all I get is their answering machine.

I ordered items worth $117. They delivered for items worth $16 to India and also charged a shipping fee of $25 on top of that. It has been almost a month and they have not delivered the remaining items. I called them up several times but it goes to the voicemail and the message says that the voicemail is full. I am not even able to leave a message! I sent them a couple of email messages but still no response. It is clear it is a fraudulent company. I have reported to immigration authorities so that they will get deported. We don't need people like this in this country giving the rest of their countrymen a bad name.

Ordered DVD 3 weeks ago, still not received. Don't even see the status of order. Sent an email to customer service, after 4-5 days reply comes back saying as soon as they get in stock, I will receive it. But website never says 'out of stock'. Don't even know if I will receive it or not but as soon as u order, they will charge the credit card.

I had ordered three items from Indiaplaza on November 4th 2012, paying Rs. 4476, through my Debit card (Order Number: I04111200398). Two of the items were delivered within the promised time, but I am still waiting for one of the item – Inpro Mop 5 In 1 Steamer S20, which costs Rs. 4099.
It is now more than 20 days and as per the written promise on the website, this is usually shipped within 5 business days. I have been following up with Indiaplaza via tickets raised on their online portal (Ticket Number: CNT0811120154) and also by calling their customer care numbers – 91-80-49091234.
The responses that I get from them is not at all satisfactory, where there is no response on my tickets raised online, the call to the customer care informs me that they do not have a waybill number from BlueDart courier, which is the problem! I am always told that it is going to take a week more for some logistical issues and I am also receiving emails from them saying that the Shipment is Delayed (“Due to some unforeseen circumstances, your shipment for order I04111200398 placed with us on 04-Nov-2012 has been delayed. The issue is being sorted out and we are going to ship the order latest by 26-Nov-2012.”) I have got similar emails on the 14th, 16th, 20th and now on 26th!
I had, on 23rd November, called up the customer care and requested them to cancel my order and refund my money, as I am getting frustrated with all the follow-ups and “no response” from Indiaplaza. They confirmed via phone that this will be cancelled within 24 hrs and the refund will be done at the earliest. There was no confirmation email or any other intimation on the cancellation, and I receive an email on 26th that the shipment is delayed and it will be shipped.
I am feeling cheated and I did a big mistake by trusting Indiaplaza. I have all the relevant documents and emails that support my claim here.


I have raised a complaint in the consumer court forum with the same claim and below is the link.


http://www.consumercourtforum.in/india/indiaplaza-inpro-mop-5-in-1-steamer-s20/


Never visit Indiaplaza!!!!

Am an author and media columnist. Ordered books worth Rs 6021 from Indiaplaza, promised despatch by May 30 2011. Many emails, calls and complaints later, have got no merchandise / refunds. Will be taking them to consumer court & media expose by this month end.

Hi ,

I have placed an order with indiaplaza.com on December 5th 2012 ,order no is (I05121202236) they promised they were going to dispatch product on 8 th December 2012.

But mentioned date shipment was not happened so I called to customer care they said we would raise a complaint for the same.

After 2days I called to customer care they said the product was not yet shipped due to availability problem.

I felt they would not ship my item so I cancelled my order on 21 th December 2012.

After checking the indiaplaza.com review im worrying when they will refund my amount INR11331.

I’m going to wait next 10 days to 15 days if they are not refund my money I’m going to raise a complaint to consumer court and cyber-crime.

I ordered two prestige electric rice cookers from India plaza on 7th Jan.
Order Number I07011300073
Product Reference Prestige Rice Cooker PRWCS 2.2
And
Order Number I07011300065
Product Reference Prestige Rice Cooker PRWCS 1.2

On 18th Jan I was advised taht there was a delay in shipping my orders at the "warehouse" and they would be shipped by 23rd Jan.
Subsequently I was told they will be shipped on 7th Feb positively .
I have been following up since then and have not had any update whatsovever!.
Trying to ring the only numbers provided there ( 91-8049091234) am greeted with the recorded message saying "welcome to indiaplaza we are not operational due to maintenance".
Is there any hope for me? or have I lost my money?

Order made on 8th october and received on 17th october.
Totally unprofessional.
I made an order for SKULLCANDY UPROCK YELLOW HEADPHONES and after a delay of 9 days, they send me white headphone and the courier person took 80rs from me.
What kind of service is this.?
A suggestion to everyone: Do not ever trade with this bogus website.
Total stupidity and waste of money.
Gagandeep Singh Bhutani

On 10 June 12, I committed mistake of purchasing a Washing machine (order no I10061291755) from the IndiaPlaza to realize that it is One of the LAZIEST, MOST CARELESS, MOST UNPROFESSIONAL Shopping Portal. It appears that they befool customers, hold their money , use it in other business, and deliver products purely at their discretion, whims and fancies. Customer care keep misguiding, by telling stories, first in daring tones till 15-day they promise to deliver products, and later they tell..it is out of stock and than some more days with ’it is ready for dispatch’. Guys, It is just due to time constraints / shortage I’m not at legal course, I’ll however, suggest Second Third, or more Times Thought, before Inflicting INJURIES on Yourselves by Venturing into deals with Indiaplaza......’ Regards, Peerzada, New Delhi

This is a worst possible online store one can ever find on net...the only thing they did immediately and perfectly was deduction of amount from my accnt as soon i order for a FUJI 3D W3 camera...here are the problems i have faced
1)They put up a false date of shipping on the site. I had no clue about the status of my product until it reached me.
2)The customer care is just a bunch of irresponsible people. Everytime i call them the reply i got was 'The product will be shipped tomorrow'
3) I got fed up with the service and demanded for a cancellation of the product, since it was not yet shipped. India plaza cleverly modified the shipping date to 1 day before i raised my ticket for cancellation and sent me the product.
4)And now comes the disgusting part of it. I receive the camera and remove the outer packaging. Tadaaa..The Seal of the camera Box is already torn.
Since I was using this camera for some experimental purpose and i had no time to communicate again with these shameless people, i just checked if the camera was working and kept it with myself...

I ordered a Targus Stylus For Apple Ipad on 9th March and paid by credit card. This fraud company did not deliver the same and each time you raise a query they are bothered about the ticket than the order. The amount is Rs.699 so have asked them to keep it as tips but will make all effort to spread the word. Companies like this should not exist. Please do not use this company unless you want to lose money.

I ordered $132 worth of DVDs as a birthday present for someone and to date, have NO information about when the order will be fulfilled. The company charged me for the full amount the day of the order. The birthday is tomorrow and unfortunately I will not have anything to give my friend. I have called NUMEROUS times this week only to get the answering machine. I left voicemail two times with no call back. I have sent 3 emails with no response. I am incredibly underwhelmed by the experience and will do as the others did on this message board: call my credit card company, dispute the charge, and take my business elsewhere.

I have ordered the item on 17th may 2009, as per the info in the site i should get my item within max of 10 days.I called the customer care for checking the status and they are promising to call me back but no reply.When i am reverting nobody is lifting the call.This is the first exp with a customer service and i can say precisely that this is the worst customer service center that i ever come across.Dont be cheat and please pass this to all of your friends.

We found that this business has an active Facebook page with 79071 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have found that this business does not have SSL (secure sockets layer), which means that you should think twice before trusting this business with your data, such as personal information or credit card details, because your information will not be digitally connected to a cryptographic key and secure connection cannot be established. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.