Sports Medicine and Athletic Training Supplies -- Free Shipping on Most Items

3.9 / 5

Sports Medicine and Athletic Training Supplies -- Free Shipping on Most Items

3.9 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.9 / 5

Trust Score

3.9

Reviews

2

Social

5

Featured

4.5

Technical

Is ithacasports.com legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Linkedin account found with large audience
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

16

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

Based on 210 reviews

Smart.Reviews

3.9

16 reviews

Mamma

5

98 reviews

Sitejabber

4.85

96 reviews

Ithacasports.com Review

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Last update: Wed, Mar 9, 2022 3:56 AM

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Ithacasports.com Reviews & Complaints (16)

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delivery 4 /5

price 5 /5

quality

customer service 5 /5

on-time

Your size measuring guide is incorrect. These gloves are too small, what your guide says should be a medium in actuality a large. I have been ill and unable to return them or contact you. Since their too small their useless to me.
1

3 years ago

review by Patricia G.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

You carry the best products and most impressive shipment! My family, community, church, and friends across several states are equally impressed. I have ordered and paid for your products for over 12 consecutive years! I introduced your great products to hundreds of people and should receive a big discount or an occasional complimentary product. Thanks Ithacasports.com for being the very best! Tony
5

3 years ago

review by Tony T.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This purchase was for an item I had very little knowledge about. The price was in line with other sellers and I could have gone just about anywhere but the site was informative so I choose to make my purchase. I was extremely happy with my decision. There were excellent shipping options and tough I didn't expedite shipping, I still got my product quickly. I would definitely shop here again
5

3 years ago

review by Jane L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I broke my ankle Christmas. The product is just what I need. It offers just enough support to allow my ankle and foot to adjust to life with a cast while I'm at work and for daily walks. I wear a size 8 women's shoe and the small/medium fit just right.The product is just what I need.
4

3 years ago

review by Camille G.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

This was the first time using IthacaSports online and I was very impressed with the ease of ordering and finding this China Gel product I have used in the past and at a great price. They nicely cellophane the containers which no one has ever done before when shipping, so that was impressive too. The shipping came as was expected. I still have other things I want to buy, so I am excited I have a new online sports place to shop at. I would recommend this site to everyone.
5

3 years ago

review by Mary H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I continue to consider China Gel as the best pain reliever on the market. I just massage it in at bedtime and by morning I no longer have the pain in my low back. Fantastic Pain Reliever Cream for pain relief.. As far as Ithaca, it is the best Sports store to purchase this cream. My order was processed immediately and in a few days I had it to use. Thank you so much.
5

3 years ago

review by Alice C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Great customer service. I had a brief problem with my order and it was resolved quickly by a very friendly customer service person. The product shipped quickly and arrived ahead of estimated delivery date. I love this product (Biofreeze) and have used it for years. I will probably order from Ithaca Sports again.
5

3 years ago

review by Patricia H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Thank you for providing great service as well as great product selection. I really appreciate the quick response and the individual wrapping of the products especially at this time. It gave me peace of mind.
5

3 years ago

review by Christine W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Good experience. My only complaint is that on the shipping address it wouldn't let me add "Street" to my address. If it doesn't read "Williams Grant Street" I may not get my order.
5

3 years ago

review by Kathy M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Easy to place order, but they put my products into a plastic bag to ship. Both items were in soft cardboard packing, and got damaged during shipping. They should have been shipped in a small box with bubble wrap.
4

3 years ago

review by Travis Q.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Site lost connection to the server during my purchase. I'm now not sure whether my purchase went through or not. Update: my order arrived. I received email confirmation that my order was placed, too.
1

3 years ago

review by Mark Z.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Finally...after a dozen tries I was able to sign in and place my order! Very frustrating! I did have issues in ordering. Was there a problem with your ordering online? I love Ithaca Sports & I love Bio Freeze. I just don't know why it would not allow me to order.
2

3 years ago

review by Peggy M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I ordered the Battle sticky sleeve for my sons football game Sat and Sun. With theexpectation that it would arrive on time. Only later to be told theentire order was on hold because 1 was NOT in stock, a fact NOT told to me before ordering. When I found out I requested a refund and expected expedited delivery for what i accepted due to your company being the reason for the delay and the fact that I expressed my want for the item to be used in the upcoming games. What I received was a cold, "you didn't order expedited delivery". Very disappointed! Disgusted and unhappy. And guess WHAT, I still haven't received my item!
1

3 years ago

review by Stepheny N.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I believe so much in this product I've bought out for my grown children who have grown up with it and my boss. I have joint pain and it helps so much. It's great on any advice or pain and add I have moved into my 60"s I seen to have more and more. I order it online and it arrives quickly.
5

3 years ago

review by Brenda J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I bought 3 items from Ithaca Sports to support small business. I then found one of the items cheaper. They not only refunded the difference, they included an additional product which I had ordered one of. They also were in contact with me immediately when I wrote them to tell them I had found it cheaper. I will definitely buy from them again.
5

3 years ago

review by Hillary W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
4

by Smart.Reviews

Ithacasports.com Review

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