komplett.co.uk

Ordered a WD Special Edition 160GB HDD to replace a failing one. Ordered late on friday, was dispatched monday and with me by wednesday, as was to be expected as I chose the cheaper delivery option. Unfortunately they use Parcel Force (or farce ;) ) which is a bit of a downside, but it did get here ok. Had problems getting my card through their online ordering system, but this was resolved after calling my bank, so wasn't neccessairly their fault.

I used a price search engine to find the lowest price for a BenQ 24" LCD E2400HD monitor from a reseller with decent ratings. This store came up with a price significantly below the rest of the crowd, too good to be true I thought, but since it seemed to have decent reviews I ordered anyway. The transaction went through right away and I got an order confirmation and an expected delivery date a couple of days in the future.

Ever since the day I placed the order I kept checking the status on-line, and every time I would check, the delivery date would be still a couple of days in the future. I finally lost my patience and called them only to have them lie to me that it was a payment issue. I called my bank right away to find out that there wasn't a payment issue and that the payment went through without any problems on the same day I placed the order. I finally called to confront them about this and they admitted that they could not honor their commitment to deliver, and finally canceled my order. I am yet to receive a refund from them.

My advice: avoid.

Note: I used their Swedish store: komplett.se

I recently ordered a bunch of hardware to upgrade my PC, from Komplett, including an Athlon XP 2500+, Epox 8RDA+, Western Digital Special Edition 120GB 8MB cache HDD (WD1200JB) and two sticks of TwinMOS PC3200 DDR memory. The pricing was very good, and the delivery was well packaged and promptly delivered. I'd shop from them again, particularly given their very good prices and wide stock range.

We have found that this business does not have SSL (secure sockets layer), which means that you should think twice before trusting this business with your data, such as personal information or credit card details, because your information will not be digitally connected to a cryptographic key and secure connection cannot be established. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.