Le Chameau

4.3 / 5

Le Chameau

lechameau.com
30 Reviews
4.3 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.3 / 5

Trust Score

3.5

Reviews

5

Social

5

Featured

4.5

Technical

Is lechameau.com legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • Linkedin account found with large audience
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

30

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Lechameau.com Review

Visit the official Le Chameau online store to explore our collection of Mens Womens wellington boots leather boots and accessories

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Last update: Wed, Mar 9, 2022 3:42 AM

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Lechameau.com Reviews & Complaints (30)

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delivery 3.7 /5

price

quality 3.7 /5

customer service 3.4 /5

on-time

As good as the communications and help offered by the customer service team (Charlotte) it was not made clear that a womens size 6 was not available in the purchased product. This resulted in 3 pairs being ordered and all 3 returned to LeChemeau. I appreciate sending a mens size 6 as an alternate a popular option but this wasn't outlined during the order process and did not fit my wife! More clarity from the outset would have steered me to order something different instead of chasing the mythical size 6 with a 38cm calf which your website offered!
2

4 years ago

review by K. V.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Poor customer service and false promises of my order being shipped within 24 hours of it being places, being on hold for over 1 hour only for the system to kick me off when the company closed at 1pm EST. Also promising to return emails within 1 business day and still no response 1 week later.....I like my product but customer service *****!
2

4 years ago

review by W. N.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

lechameau is the best footwear made, this is my 4th purchase over the years

A1*****
5

4 years ago

review by M. S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I placed my order and never heard back from y'all, until the order showed up today. Most companies let you know your order is being processed. It's been weeks since I placed the order and thought it was not coming, since I heard nothing from y'all.
2

4 years ago

review by Pj Hahn

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I purchased my 2nd pair of leather lined boots and then noticed an additional 10% discount was offered if i submitted mu email address and subscribed to receive more information . i contacted customer services on 1st Jan 20 20 to find how how to reclaim this was prior to despatch so was perfectly able for you to do. I have herd nothing since
5

4 years ago

review by Peter Colbourne

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered size 10 online which was too small. Ordered second pair over the phone and went for 10.5 which had a bit of play. When I checked, I noticed the 1st order was actually a 9.5. Ordered a 3rd pair over the phone of size 10 to ensure the perfect fit But received yet another size 9.5.
The conclusion finally was, there is now size 10

Very irritating as I wanted to start wearing them but couldn’t as otherwise they are not returnable. Kind of dampened my first experience with this brands service.
Hopefully the quality and long life if the boot will make up for it .
2

4 years ago

review by U. F.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Ordered a size 9 and 10 boot was sent a size 9.5 and 11. Have emailed be back over a week later still waiting to get it sorted
1

4 years ago

review by N. R.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I purchased late Sunday night and they had arrived by Tuesday. Really easy to find the exact size and style on the website.
5

4 years ago

review by Hannah Potter

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered my wellies they arrived within 2 days and are the comfiest wellies I've ever worn! SO happy with them.
5

4 years ago

review by Sophie Print

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I very sadly have had to return my boots which were in Maroon size 5. Unfortunately I had difficulty getting my feet into them as the ankles were not roomy enough & the calves were also not roomy enough. Although I am slim I happen to have wide ankles & calves my ankles being extra wide. I didn’t like the look of the zip up ones & was also unsure of the ankle fit. The wellingtons themselves were beautiful
5

4 years ago

review by Julie Francis

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Usually stable businesses have more than 5 authority websites mentions, this one has 18 authority websites mentions and 0 mentions in other websites

Lechameau.com Review

Visit the official Le Chameau online store to explore our collection of Mens Womens wellington boots leather boots and accessories

Lechameau.com Customer Service Contacts

No contact details for this company.

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