lux-fix.com

Lux fix has superb customer service. I recently purchased two items that needed to be sent back. I received a no quibbles refund which was sent to me immediately. Beautiful clothes - these particular items were just too big. I would order from them again though.

I wouldn't suggest shopping with Luxfix in any way. They actually aren't a store it appears but sell on behalf of designers so if something goes wrong you are tied to that designer. I would urge anyone buying from this website to strongly consider if you can't get the product elsewhere. I dont rate their return policy compared to any other website, their approach to retaining their customers, their overall customer service approach, sizing guide or general customer service (they stonewalled me through several communications and it took a great deal of effort to get a reply). Overall I cannot recommend shopping on this website by any means and strongly suggested you consider elsewhere.

I'm on my 3rd order. Great customer service, lovely products. Best shop online for unique dresses!

I have been asking Lux Fix for 12 months to take my information / all my details off their database and to stop contacting me. I have just received more junk mail advertising their products, many of which include Fur which is a cruel trade and Lux Fix is profiting from animal cruelty and suffering. If you have to ask a company 3 times, over 12 months , to remove your personal information and yet has kept information about you for longer than is necessary, they are not complying with their data protection obligations.

We found that this business has an active Facebook page with 14976 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.