myvue.com

Unfortunately 2 complaints in same. First the web site online purchasing is convoluted and unfriendly unnecessarily. That besides several pages resulting in error. (I should know, I develop such online experiences). Going to the link on the back of a giftcard, ended in error! Trying to use said gift card to make a purchase unsuccessful. As I learnt you can't! Its unheard of. So having a gift card is a handicap as I either have to spend 30 minutes going to the cinema ahead of time or risking family being split or missing out on seats altogether in busy movies. Not been in a couple of years as Cineworld is much closer, and they accept gift cards online no problem. As it stands can't see going back anytime soon. Poor showing there myVue!

Was a fire alarm before film started, so we were evacuated. We left promptly leaving our ice cream sundaes and drinks in the seats, we attended the next day and were refunded our tickets but that's it. So really out of pocket of £13 nevermind parking charges, baby sitter etc

The queuing system at the Vue Cinema Darlington is appalling. On a Saturday night they have 5 staff when there are 9 positions available. This however is not the real problem, the real problem is all the staff do all the jobs i.e. they sell you tickets for the film, make your hotdogs/drinks/slushies etc and if they run out of something they disappear for 10 minutes or more to find it. Coupled with the fact they work at snails pace leads to a very annoying experience. If Vue think that by keeping you waiting 40 minutes to buy your film tickets you will also buy the very over-priced snacks, they are sorely mistaken! My friend and I just wanted to get our tickets and see the film. Luckily we had allowed 1 hour to buy our film tickets so we could have a drink and a catch-up before the film. For goodness sake Vue, designate 1 till for the purchase of film tickets only!

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase. We discovered that this business has a Wikipedia page. To us this shows that the business is credible and well known for its products, services or innovation. We discovered that this business uses Twitter for networking with their clients and promoting company news and updates.