Neximaging

I ordered a Laserjet II toner cartridge on April, 19, 2006. My order was shipped on April 19, 2006 (the same day)The price was about $29.00 including shipping which I think is very reasonable.I had it shipped the cheapest way, FedEx Saver which cost me about $8.00. It arrived April 21, 2006 (three days later) in good condition. It's a remanufactured toner cartridge which virtually all are now days (yes even the "new" ones from hp for 8 times the price). so, I give Neximaging.com a 100% satisfaction rating. What more can I ask for? It just doesn't get any better than this! UPDATE:
The toner cartridge arrived sooner than expected. When I installed it in the printer it worked perfectly. I have no complaints whatsoever. I will definitely order from this great company again.

I placed an order #51152 for Toshiba Copier Staples - Part #Staple700 for a price of $8.99 each. I placed this order via the web, followed all of your instructions, placed our credit card information on this for purchase, printed my Order Information page then I receive a phone call from Debby (one of your reps) who stated that the price for these staples was listed incorrectly and the cost is $139.99 each. Now, I do understand how errors occur, as I am a Client Resources Manager, however if I quoted a client a price and the client has submitted payment, then I find out this was the incorrect price, I would have to eat the difference of the cost. I do not feel that you should punish your client due to an internal error. Maybe you should do an audit of your web site to determine if there are additional errors on pricing so that you will not get another disgruntled client. I see that this pricing error has now been rectified on your web site, however you just lost a client, due to the fact that you would not sell me the item at the price YOU had it listed for.

In this day of Corporate America, it seems that more and more companies are totally dysfunctional when it comes to client/customer service. Automated this and Automated that, not even a live phone rep. And I also know that the loss of a client or potential client is not that detrimental to a company, however when you start losing more than one client maybe you can analyze why you are losing these clients. I just thought that I would make someone there aware of the lack of customer service and "False Advertising" your company is presenting.

I received my invoce by email acknowledgeing my purchase of a laptop battery but no reply to my two emails asking for status or a tracking number. Two weeks have gone by and I'm still waiting for the product to arrive or at least a tracking number from Neximaging....

Three weeks later and no item, and no response to my inquiry. But my credit card was promptly charged!

I have purchased Media Sciences ink twice now from Neximaging for my Xerox 8400 printer. Both times the transactions went very smoothly and all items were recieved quickly.

We have found that this business does not have SSL (secure sockets layer), which means that you should think twice before trusting this business with your data, such as personal information or credit card details, because your information will not be digitally connected to a cryptographic key and secure connection cannot be established. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.