Portrait Puzzles

4 / 5

Portrait Puzzles

portraitpuzzles.com
16 Reviews
4 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4 / 5

Trust Score

3.8

Reviews

2.5

Social

5

Featured

5

Technical

Is portraitpuzzles.com legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

16

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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jigsaw puzzle jigsawpuzzle.co.uk
4 reviews
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Trust score (3.4/5)

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Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 1 mentions in other websites

Based on 122 reviews

Smart.Reviews

4

16 reviews

Mamma

4

53 reviews

Sitejabber

4.44

52 reviews

Trustpilot

3.7

1 reviews

Portraitpuzzles.com Review

Create your own custom jigsaw puzzle with a photo of your choice at Portrait Puzzles 30 to 1000 piece puzzles available Made in the USA

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Last update: Wed, Mar 9, 2022 3:51 AM

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Portraitpuzzles.com Reviews & Complaints (16)

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delivery 4 /5

price 5 /5

quality 4.1 /5

customer service 4 /5

on-time

I bought a puzzle as a Christmas present for my girlfriend and used a picture of her on our trip in the summer. The puzzle quality was phenomenal! You will need a high quality picture with the original image link and not a picture that has been compressed by a social media site online, however, PortraitPuzzles explains all of that when you are in the process of uploading your desired picture for print. The price was very affordable an I loved the feature of how you can customize the amount of puzzle pieces. Also, I was very happy to find upon arrival of the puzzle that it included a box to house the pieces which also included the final desired picture on the cover of the box to help build the puzzle. I would highly reccommend this site and product! Nothing but good things to say and it makes for an awesome personalized gift that you can build together!
5

3 years ago

review by Nicholas S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I couldnt be more pleased with my experience with Portrait Puzzle. The turnaround time from order to receiving the puzzle was quick without paying for any kind of expedition. The tin was gorgeous and the puzzle itself was nice quality. The recipients of this puzzle loved the uniqueness of this gift and that it was of a photo of their beloved dog. A beautiful, thoughtful gift for under $50?! You just cant beat that for the puzzle lovers in your life.
5

3 years ago

review by Jen G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I purchased this for my boyfriends parents for Christmas (first Christmas together) and they loved it!! His mom even shed a tear. Its great quality and looked just like the picture I sent them. I would highly recommend it to anyone looking to make any present personalized!
5

3 years ago

review by Chelsea M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have ordered 2 puzzles from here. The first one came out great, just a little thinner than I expected. However, the second one was terrible. The fronts and backs were peeling off on more than half of the pieces. And many of the pieces were not even cut apart. Hardly the high quality they advertise.
1

3 years ago

review by Becca M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

This puzzle has purple and black and some white. Not at all the colors in the photo I submitted. It's not true to color. I purchased as a gift for my 89 yr old mother who loves her dog and puzzles. It's not true to life
2

3 years ago

review by Kathy H.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Ordered an 80th birthday gift for family. Provided clear details for a card or note saying Happy Birthday" and from us. Big family. Product delivered, as promised. However, noting in the box. Mystery gift. Called after I learned about this. Portrait Puzzle said "oh, we do not do this". "I will tell the owner". Unless you are buying a puzzle for yourself, I would not purchase from them. They are not willing to provide "gifting". Jeff
2

3 years ago

review by Jeff S.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Cool thing about this service is that they work fast and do their job very good. Ordered a puzzle with a portrait of me and my beloved here before Valentine's day. She was so excited when she unpacked the present. We spend a week or so to gather it, because the pieces were tiny. Very impressive! Thank you!
5

3 years ago

review by Crag M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Misleading website. I uploaded the picture I wanted printed on a puzzle, and it uploaded just fine. I reviewed the picture, confirmed that it was how I wanted it, and a week later, I received a puzzle that had half of the picture chopped off. I contacted customer service, and they basically told me "sorry you didn't see the fine print, but we have the right to crop your picture as we see fit. Merry Christmas." Now my brother and his wife (puzzle enthusiasts) get a puzzle that has his best man and several friends chopped out of the picture because of "my" mistake.
1

3 years ago

review by Najd G.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Not photo quality. The picture looks like it was printed on a cheap inkjet with the quality set to the lowest position. Not glossy. The pieces seem fairly thick. I expect it to go together well but image quality was disappointing.
2

3 years ago

review by Pete T.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I ordered a 1,000 piece puzzle. We got to the end and to our dismay, it was missing a single piece, right in the middle of my granddaughters face. Yikes. I contacted customer service. They said they couldn't send a single piece, so they would replace the entire puzzle. They didn't ask for the original puzzle to be returned. I didn't look forward to going through 1,000 pieces to find a single missing piece, but their offer was very fair. When I received the replacement puzzle, I was amazed to find it was entirely put together already! Incredible!
5

3 years ago

review by Gene L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We had decided to purchase 13 puzzles in the last minute of different artwork for a work conference. Not only was delivery fast, the quality of the puzzles are beyond our expectations. We have actually put them in frames to hang around the office. I have been telling everyone about these because it would be a great gift for someone. I would highly recommend Portrait Puzzles to anyone.
5

3 years ago

review by Sandy C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The website was convenient, the puzzle printed quickly, and right on their advertised delivery schedule. The photo enlargement looks good. HOWEVER: The card stock the puzzle was printed on was AWFUL; practically paper egg carton quality. Furthermore, while the box the puzzle came in had a nice photo of the puzzle on top, was so poorly manufactured as to be difficult to open, and has an advertisement for the company stuck to the side of it. I'm now stuck between testing their return policy and having no gift to give, or having to give a shoddy feeling gift. I have not yet tried any of the competitors to compare.
1

3 years ago

review by Andrew W.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

The website was super easy to use, upload photo, choose size of puzzle, etc. But the colors are not quite as bright as I had hoped. Probably due to enlargement, but maybe an option could be to saturate the colors more. Ordered 2 and sent one to my girlfriend who traveled to Italy with me. Great souvenir!
4

3 years ago

review by Linda R.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I recently sent Portrait Puzzles an image to copy. Image had lots of extreme color contrast. When I received my puzzle I was disappointed that much of the vividness was missing. I wrote an email just asking if that was to be expected with so much contrast. Without my even asking, Ashley immediately offered to reprint and send at no additional charge! Got it yesterday. Beautiful, as was the service and attitude.
5

3 years ago

review by Jim W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been shopping around quite a bit for custom puzzles for my family postponed christmas gathering. Out of all the sites Ashley has provided us with the most fast and friendly reaponses. She even went above and beyond and helped us edit our photo. Have been very pleased so far and can't wait for the final product. Thank you!!
5

3 years ago

review by Jordan A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
4

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 1 mentions in other websites

Portraitpuzzles.com Review

Create your own custom jigsaw puzzle with a photo of your choice at Portrait Puzzles 30 to 1000 piece puzzles available Made in the USA

Portraitpuzzles.com Customer Service Contacts

No contact details for this company.

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