ProAudioStar

4.7 / 5

ProAudioStar

4.7 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.7 / 5

Trust Score

4.3

Reviews

5

Social

5

Featured

5

Technical

Is proaudiostar.com legit?

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  • The site has mostly good reviews
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  • This website has existed for more than 3 years
  • Facebook account found with large audience
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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

49

reviews

vs

0

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0%

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Based on 106 reviews

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4.7

49 reviews

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Trustpilot

2.7

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Proaudiostar.com Review

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Last update: Wed, Mar 9, 2022 1:16 AM

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Proaudiostar.com Reviews & Complaints (49)

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delivery

price 4.8 /5

quality

customer service 3.5 /5

on-time

%50 off and free shipping. You gotta be kidding me.
5

3 years ago

review by Puzzlednighthawk15255 L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I like the musician friendly pricing and product availability. Great service.
5

3 years ago

review by Faithfulantelope42668 E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Affirm credit check that shows a possible 0% but comes back as 26% interest rate is just Crap.
Never wanted to finance a $300 purchase. Actually put it on my 0% card.
2

3 years ago

review by Cleanhamster49406 D.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

First time buyer, we will see.
4

3 years ago

review by Plainpython11882 S.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I was able to get some head phones at a lower price than Amazon (and with FREE SHIPPING)!
5

3 years ago

review by Stormyzebra50687 R.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I made the mistake of not selecting a shipping option and got an error in the checkout, but then after selecting the shipping option and filling out my information again the purchase failed once more with no errors. The next time I filled out my information it worked correctly.
4

3 years ago

review by Energetichedgehog57300 A.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Thankfully they offered a good deal on a new mixer for my XLR Mic. I wish they offered a military discount that would really make it something special!
5

3 years ago

review by Cleanreindeer78629 G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Have purchased Three guitars now. Shopped around just keep coming back. Thanks so much!
5

3 years ago

review by Tireddinosaur20723 B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I came, I saw, I purchased & now awaiting product.
5

3 years ago

review by Gracefulrhinoceros6870 A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I needed a guitar case really badly, Amazon was sketchy, eBay seemed slow, but then I remembered seeing a coupon for 18% off my purchase at ProAudioStar! So I went and checked it out and if you can't tell by now, the coupon code worked and I will soon have an official ESP hard shell case for the price they were in 2016.
5

3 years ago

review by Comfortabletiger18154 W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Website show fee sale tax and free shipping but upon check out, they added sale tax to buyer state Texas - just wonder why?
5

3 years ago

review by Thuan98 D.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Still waiting on a camera I ordered over 2 months ago
4

4 years ago

review by Fairbuffalo43577 G.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

has always been my go-to for my needs and it takes me no longer than 10 minutes to get what I need.
5

4 years ago

review by Sparklingtiger31072 S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

April 18, Ordered product, paid via Amazon Pay. Received immediate confirmation of payment from Amazon Pay. 3 days later receive email from PAS that payment did not go through. Sent PAS bank confirmation that payment did go through. PAS cancelled order, and put me on email list to be informed when product was back in stock. 3 weeks later, I receive another email that I need to put myself back on the email list. The next week the product shows as back in stock. I get back on to attempt to reorder... I had been told by PAS sales rep Jeremy to give him a call, that he would see to it that I was taken care of in light of all of the troubles. Call sales for Jeremy, routed through to what I can only assume was an offshore call center. No knowledge of product, and just a little bit better comprehension of the English language. I speak a number of different languages, and am always happy to engage with anyone from anywhere. My complaint is with the lack of professionalism, not the language skills. I am told that someone from sales will contact me in a couple of hours. That was last week. June 8 I finally give up and just order the product again online. This time I pay with a credit card of my choosing so as not to overtax their system regarding their alternative payment options again. Transaction fails to fully log and proceed to the confirmation page... 3 times. Based on my limited past experience with PAS, I have know idea if I will be charged once, or three times. I tried their online chat/help IM service, no responses. I sure don't need three of the product. And I certainly don't need the process to be so cumbersome. By the way, "Get the App for best deals" is a joke. Mobile app is even worse than the online application. I will be surprised if the product arrives intact and in a timely fashion. If it does, I may even try another order with PAS and chalk all of this up to the current tensions. Maybe.
1

4 years ago

review by Adventurousgecko37592 E.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

are you kidding me 2 KSUBs for 1300 AMAZING
5

4 years ago

review by Longrobin15823 X.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I wrote to ask about a product and I received a reply within a few hours; that's pretty quick!
5

4 years ago

review by Curiousviper33521 X.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have bought several pieces of gear over the last couple of weeks and had a great experience! Will continue to be a customer!
5

4 years ago

review by Moderncamel74539 K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I tried to get a quote on the item, but my message and request for a quote (two separate) were never returned. I'm disappointed because I really like Pro Audio Star otherwise,
4

4 years ago

review by Kindpartridge56114 G.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

10 out of 10 Would Shop Again!
5

4 years ago

review by Finegrasshopper17163 A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Other sites have the same item at $10 less, but this store is the only one I found that had it in stock now. The others were out of stock until 3 months.
5

4 years ago

review by Plaingoat18386 K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Proaudiostar.com Review

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