smarthomeusa.com
2.2 / 5
Trust Score
2.1
Reviews
3
Social
1
Featured
3
Technical
Is smarthomeusa.com legit?
- This website has existed for more than 3 years
- Mostly not trusted websites are linking to this site
- We found several negative reviews about this site
- SSL Certificate Not Detected
- Facebook account not found
- Instagram account not found
- Business not mentioned on Wikipedia
- Pinterest account not found
- Linkedin account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
10
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Looks like we do not find any mentions for this business (yet)
Based on 10 reviews
Smart.Reviews
2.2
10 reviews
Smarthomeusa.com Review
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Last update: Wed, Mar 9, 2022 12:27 AM
Never received any communications from this so-called company at all... No e-mail confirmation following the online order. No e-mail confirmation of shipping. Nothing!
Finally called the phone number for the company that is listed in my PayPal e-mail receipt. No live person answers. Just a male voice recording saying "leave your name, number and the date and time of your call". That's it. Doesn't even identify it as a business phone.
Completely unprofessional. As total scam, I believe. Still no contact from the company but I have filed a complaint with PayPal requesting a refund.
I would recommend you stay as far away from this "company" (and I use that term very loosely!) as possible.
I will never buy another product from SmarthomeUSA.com. This company is in no way affiliated with Smarthome.com. However, I think having a similar name allows them a free ride on the good reputation and service offered by Smarthome.com. Just my humble opinion.
UPDATE- Well it has been 7 weeks and I still haven't received my refund of $205.00 from SmarthomeUSA. I finally did order the part from a different company and it's been installed and working for about 2 weeks, now. If something doesn't change pretty soon, I'll have to resort to small claims court to get my money back.
Buyer beware! Save yourself the headache. Don't EVER buy anything from SmarthomeUSA.
I would shop here again.
Today I called to cancel the order. Hopefully my order will be cancelled.
If there was a zero star choice for leaving a review I would have used it.
Couponken
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Smarthomeusa.com Review
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2 Orders placed in mid Dec, one finally shipped mid Jan. I was waiting for the second order to call an electrican to get all the items installed.
The ecobee thermostats they sold me do not work correctly. even the vendor is not helpful, blaming my new home or keeps pushing new firmware, which is not helping.
there is over a 5 degree differential in the reading between the thermostat and room temp and my HVAC makes a loud fan noise when running. No issues if i replace the thermostat with a Honeywell or Trane unit.
Smarthome refuses to accept a return without a 25% restocking fee which is not right as the products are defective stating that the items are beyond 30 day (if they had shipped the second order on time, there would not have been an issue).
they keep deleting my review on their website for the product
Buyer beware.
3 years ago
review by batrad