3.4 / 5
Trust Score
3.2
Reviews
1
Social
5
Featured
4.5
Technical
Is surveillance-video.com legit?
- Many trusted websites are linking to this site
- The SSL certificate is valid
- This website has existed for more than 3 years
- Linkedin account found with large audience
- We found several negative reviews about this site
- Facebook account not found
- Instagram account not found
- Business not mentioned on Wikipedia
- Pinterest account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
32
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 18 authority websites mentions and 0 mentions in other websites
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Surveillance-video.com Review
Home Security Cameras | Professional Security Camera Systems | Video Surveillance Systems
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Last update: Wed, Mar 9, 2022 12:27 AM
YOU guys ROCK!!! Buy from them with confidence.
As a technical support manager of a Fortune 50 Company, I thought it would be kind to provide some constructive feedback on the support I received from your company today.
First off - I searched for the needed firmware from the product manufacturer, found the needed firmware on their webiste and found that KT&C refers the customers back to the VAR Reseller for support in these cases. I followed the instructions and contacted Surveillance-video.com(S-V.com) and requested the assistance based on the manufactures instructions.
Next, I am asked to satisfy that I am indeed a customer, and that I purchased the product from you - and I produced a copy of my Invoice.
Next, I am told that there is no support offered for the device - but the manufacturer states otherwise.
Next, I am told by you that the firmware is no longer available -
So I called one of my counterparts at work, He is a technical Lead in our In-Store Security support team and he supports thousands of our DVR's and hundredss of thousands of cameras in our stores across the nation. He got me in contact with the right contact at KT&C and within minutes of being told that there is no such firmware - I have it installed on my DVR.
Please - read the attached email conversation with Danny at KT&C.
Usually stable businesses have more than 5 authority websites mentions, this one has 18 authority websites mentions and 0 mentions in other websites
Surveillance-video.com Review
Home Security Cameras | Professional Security Camera Systems | Video Surveillance Systems
Surveillance-video.com Customer Service Contacts
No contact details for this company.
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3 years ago
review by Albert J.