The Glasses Company

3.9 / 5

The Glasses Company

3.9 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.9 / 5

Trust Score

3.8

Reviews

2

Social

5

Featured

5

Technical

Is theglassescompany.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

11

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Zenni Optical zennioptical.com
5 5

Trust score (5/5)

Check out the largest selection of affordable glasses online including prescription glasses and sunglasses for men women and kids

www.carolinalemke.com www.carolinalemke.com
5 5

Trust score (5/5)

Maui Jim mauijim.com
5 5

Trust score (5/5)

Maui Jim bietet eine Auswahl an strapazierfaumlhigen leichten polarisierten Sonnenbrillen an die es Ihnen ermoumlglichen die Welt in wahrhaft leuchtenden blendfreien Farben zu sehen

SelectSpecs selectspecs.com
5 5

Trust score (5/5)

Buy glasses online from 6 with anti-reflection lenses Trusted with 37000 reviews Fast friendly UK service with 100 satisfaction guaranteed

Vision Express visionexpress.ie
5 5

Trust score (5/5)

Buy contact lenses sunglasses glasses and designer frames at Vision express Book an eye test online Browse and shop our widest range of top brands online now

39dollarglasses.com 39dollarglasses.com
5 5

Trust score (5/5)

rx-safety.com rx-safety.com
5 5

Trust score (5/5)

Vision Direct visiondirect.nl
5 5

Trust score (5/5)

Lenzen kopen doe je makkelijk online bij Vision Direct Bestel alle bekende merken contactlenzen en lenzenvloeistoffen op werkdagen voor 2200 uur en ontvang ze de volgende dag thuis 475 op Trustpilot

LensDirect lensdirect.com
5 5

Trust score (5/5)

Save up to 77 off discount contact lenses online from Acuvue ProClear Focus FreshLook Bausch Lomb and more LensDirect is your source for contacts for less

Fitovers fitovers.com
5 5

Trust score (5/5)

Jonathan Paul has earned a reputation of designing the very best Fitovers designed to be worn as sunglasses over your glasses Offering 45 frame styles in many color options and featuring the best in class polarized sunglasses designed to fitover prescription eyewear

Based on 875 reviews

Smart.Reviews

3.9

11 reviews

Mamma

4

22 reviews

Trustpilot

4.7

842 reviews

Theglassescompany.co.uk Review

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Theglassescompany.co.uk Customer Service Contacts

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Last update: Tue, Mar 29, 2022 12:36 AM

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Theglassescompany.co.uk Reviews & Complaints (11)

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delivery 3 /5

price 5 /5

quality 5 /5

refund 1 /5

customer service 5 /5

I wouldn't buy my glasses from anywhere else now. I have bought two pairs of glasses from The Glasses Company in the last 2 years. The first was a nice pair for riding my motorbike, the second was a cheap pair (under £20) to read subtitles when watching TV. Both are of fantastic quality and arrived quick.
5

1 year ago

review by J Ullah

#quality(5/5)

Absolutely over the moon with my new prescription Oakley glasses. Very quick delivery all in within 8 days. The best online optician for sure. I would recommend them (I have had less than pleasant encounters with a couple of others). Thank you team!
5

1 year ago

review by P Duthie

#delivery(5/5)

Great service at great prices... what more could you want? Ordered my Polo glasses 9 days ago and received yesterday with prescription transition lenses. A special thank you to Mary for guiding me through the whole process. Mr Johan Ullah
5

1 year ago

review by M. I.

#price(5/5)

Absolutely fantastic I have used them a number of times and they are a fantastic company. Very professional in their correspondence and service. The item arrives with good quality packaging and relatively quickly considering my prescription. Ohh and at a great price. Definitely recommended.
5

2 years ago

review by NS

#price(5/5) #quality(5/5)

DO NOT, I REPEAT DO NOT BUY FROM THIS COMPANY!!! They are the only company I know who do not offer refund for prescription glasses and then try to make out they don’t offer this as they are customised to order. This is nonsense as I have had refunds for prescription glasses from online companies, Specsavers, Vision Express with no problems. They do not have anyone on their phones. What is the point in offering a telephone number with no one there? I am getting police, ombudsman and small claims court involved as I cannot get a clear answer on a refund amount from them. They just sent me an email saying “thank you, kind regards” to my 2 paragraph email. Please do yourself a favour and steer clear!! The five star reviews are either paid for or fake. GIVE ME MY MONEY BACK OR I WILL SEE YOU IN COURT!!!
1

2 years ago

review by Paul Baker

#refund(1/5)

Avoid Avoid Avoid - Lens bulge out of frame and leave a gap at the top. - Told that bronze lens and reactive coating would not fit the frame (something I could have been told at ordering). - Forced to buy new thinner Gold lens and reactive lens and even at a discount had to pay more than advised and purchased them first time. I am now paying more than advertised. - Also had to then pay for shipping to them despite their T&Cs saying they would refund delivery if faulty. - Got new thinner gold lens. Still. Do. Not. Fit. Look I know this company has hundreds of good reviews to a few bad and that may be enough to give you confidence in them. A mark of a good company isn't how they treat you when things go well, but how they treat you when things go bad. Read the bad reviews, there are problems with communication, spending more money to correct their mistakes and difficulty getting refunds. I can't promise that another company will treat you better if things go wrong, but I can promise that The Glasses Company will shaft you if they do.
1

2 years ago

review by Jermaine Odelli

#delivery(1/5) #refund(1/5)

I just love my Michael Kors glasses. Easy ordering process and friendly customer service. Thank you Neelam for your help :) Lauren x
5

2 years ago

review by Lauren Wilkins

#customer service(5/5)

Wrong size, wrong colour, supposed to be Ray-Ban, chinese joke, don't waste your time and money. TERRIBLE weeks and weeks emails backward and forward, use at your peril. no contact through number, answer machine, try it.
2

2 years ago

review by Deleted User

I am not one to write reviews for products I buy online but this company deserves a mention. I was going on holiday and needed prescription glasses quickly. They were quick, prescription was correct and price is outstanding. I shall shop again with them soon.
5

2 years ago

review by Zara Arafath

#price(5/5)

The Gasses Company are actually STILL selling the pair of glasses I ordered and was told more than 24 hours ago that they are sold out. Of course as I had already paid they offered an ‘alternative’, so you are getting a pair of glasses but not the ones you ordered. The phone number redirects you to the website and is useless.
2

2 years ago

review by Sheena Obrien

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
4

by Smart.Reviews

Theglassescompany.co.uk Review

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Theglassescompany.co.uk Customer Service Contacts

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