USBGeek

Ordered 2 thumbdrives 12/7/17 and today is 1/27/18 and I haven't received or heard anything. Never again from them.

I bought a majority of my gifts this past Christmas season from USB geek. I even referred some of my friends to their site. I was amazed at their products and was excited to finally have a place I could buy cool techy gifts from.

I bought my youth pastor a usb, my bf's roommate the gun alarm clock system and my boyfriend an awesome pair of sunglasses with a built in mp3 player.

When I received all of these they were great besides one issue... The plugin for my sunglasses was broken. I sent in the issue and they asked for picture proof and promptly sent me another one. Now you are thinking that they have done a great job so far and you are completely right.

We finally received the plug in from USB geek and got ready to setup the glasses. They charged like normal and even played music. Only one small problem.... The glasses only played music when they were connected to the charger that was about 1.5 ft long if that. I emailed USB geek with this problem and they ignored my emails. I have given them appx 2 months to respond and have decided I have lost my money and have to replace the glasses with another company. This isn't the service that I expected to receive. Beware of the "coolness" factor of this company... They may slap you in the face for giving them business.

I ordered a usb turtle mouse for my girlfriend to have under the christmas tree. Received prompt email stating item will be shipped in 7-10 days. Second week in december, no item received; first email sent to usbgeek.com. waited a week, no item, second email sent, still no response.
It is now christmas eve with no turtle mouse. One month is too long to wait for a usb mouse. This is unacceptable; no respectable company should have a track record like usbgeek.com. I would put them even lower than the hard working china based companies who ship products which take 2-4 weeks to arrive.
If someone from usbgeek.com reads this post, please know the low standards of customer service reflect on all employees.
Thank you

I ordered some heated gloves that plug into the USB port as a gift for Christmas. Order was placed on November 27; I received a shipping notification on November 30. Item did not arrive within 7-10 business days as stated in their shipment notification. I contacted USB Geek and they confirmed that the address was correct and stated that they would be sending out a "replacement" item. Still have not received item and don't expect that it will ever come. Very disappointed that I didn't check out complaints before ordering - it seems other customers have had similar experiences with not receiving their product. I have requested a refund but don't expect to see one. I will probably escalate this with my bank to receive my money back, but what a hassle, waste of time, and money. I don't recommend USB Geek to anyone!

I ordered an internal US card reader on December 6, 2008. I paid through PayPal and was charged the same day. I never received notice of shipping so emailed them after 10 days. I did get a response several days later telling me it had been shipped via USPS but that there was no tracking number.

I've contacted them 2x since and they provide no information. I asked where the unit was shipped from and was informed it was Hong Kong (which is NOT indicated on their web site).

I would suggest that one look for other sources of supply given the lack of information, slow delivery and foreign shipment.

I have been ordering from USB GEEK for the past 4 years and I am very impressed with their products, prices and service.

Their products are very well priced and I was actually able to resell their products and make a profit in my retail store.

Their customer service is very responsive and helpful. I would not hesitate to recommend USB Geek if you want quality products at great prices.

Ordered an item on December 13th for Christmas. Received the tracking number and tracking instructions, when tracking the item it said No information. I have emailed the company now 5 times and STILL have no answers on where my product is. The only response I have received was info on how to track the package. It is now January 2nd and the Christmas gift has still not arrived.

We have found that this business does not have SSL (secure sockets layer), which means that you should think twice before trusting this business with your data, such as personal information or credit card details, because your information will not be digitally connected to a cryptographic key and secure connection cannot be established. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.