vanarthur.com

Before placing the order, I called the North Harrow branch to ensure that the flowers for our anniversary could be delivered before 9.00am. I was told yes they could be delivered before 9.00am but please mention this when placing the order. Placed the order with delivery instruction to deliver before 9.00am as I was told. Their website says free next day delivery if ordered before 11.0am the day before. It also states that there is a charge of £9.95 for 10.30 delivery IF ORDERED BY 2.00PM THE DAY BEFORE. As I ordered 4 to 5 days in advance, delivery before 9.00am should be free and chargeable only if the order was placed the day before. At 9.45am, I called to ask where the flowers were. I was told that I did not pay extra for delivery before 9.00am. I mentioned that the order clearly states delivery required before 9.00am. Why didn’t someone call me to say that I had not paid extra for before 9.00am delivery. The response I got was “you don’t expect me to look at all the orders that come in before the delivery date do you”!!! To cut a long story short, as the telephone conversation was becoming unpleasant and a shouting match developed as to who was right and who was wrong, and I found the man I spoke to extremely rude and arrogant, I cancelled the order and obtained a refund. Definitely will not support this local business in future.

Van Arthur provided flowers for my fathers funeral, they were beautiful and exactly what had been discussed. Ordering them over the phone was extremely easy and the team were happy to accommodate what I wanted whilst offering their professional advice. I would happily order flowers again for another occasion!

I was fortunate to find a l florist within the same locale as a dear friend living in Harrow. I reside in Florida, USA and wanted to utilize a floral business I could converse with to describe a custom flower combination that would cheer up my friend. Perfect choice! Bouquet delivered the next day, beautiful arrangement, and they took extra caution to make sure the delivery arrived safely following COVID precautions. Reasonable Priced as well. Thank You VAN ARTHUR FLORIST! K. Dose, Fort Lauderdale, Florida, USA K. Dose, Fort Lauderdale Florida

I ordered online from Melbourne, Australia a birthday bouquet to be delivered to my daughter in Bethnal Green during the COVID-19 lockdown. They arrived exactly as promised and were a lovely fresh bunch of beautiful flowers that still look perfect many days later. I was very happy with the service and the product and would highly recommend. I will be using this company again.

Can’t thank you enough for the amazing bouquet you delivered to our daughter- it meant so much to us that we could send her flowers When we can’t all be together for her special day and what amazing flowers they were too! Thanks again to Helen and team, Monica

I had the most beautiful flowers delivered to my mother for Christmas from Van Arthurs, really nice selection of flowers and colours, witha festive twist. Mum was overjoyed. Will, defo be returning again!

A brilliant florist who delivered lovely flowers to my daughter who told me they were the best blooms she had seen.

I was treated appallingly by the Florist when I returned to pick up my flowers on 31 Dec 2019 I called to complain when I left the shop

Everything will be ok if flowers will not die after 3 days. And yes I keep them in water.

I ordered some flowers which arrived really promptly on the same day - beautiful, (importantly) fresh blooms which were beautifully tied. A very pleased recipient.

We were very impressed with the service given to us by Van Arthur Florist, we had difficulty getting flowers delivered at this very stressful time, but Van Arthur our local florist turned up trumps for us. Our friend was delighted with the floral arrangement. We would certainly recommend them.

I looked at many florist websites that day and this one stood out (I live in the Midlands). The Christmas centre piece delivered looked even better than the website example. The recipient was delighted.

I called Van Arthurs last week to order a medium sized bouquet for my PA. I spoke with florist Emily on the phone who was fantastic and I was told the flowers delivered were beautiful. I will surely return !

I needed a last minute funeral flower arrangement which Sri from Van Arthur sorted out with ease for me. It was ready fo me to collect the following day as we agreed. I was given a confirmation email which put my mind at ease, bearing in mind the delicacy of the situation and my request. The staff were kind, helpful and ensured everything went smoothly. I would highly recommend Van Arthur and the flowers were beautiful. Thank you.

I have used this florist a couple of times now to deliver flowers for our daughter who lives in London. We live in Australia and the online ordering is easy and efficient. Our daughter has always been extremely happy with the beautiful fresh flowers that she has received. Thank you Van Arthur Florist for going the extra mile. I will certainly be using you again.

Dear Van Arthur Florist, Thank you So very much for the delivery to my mother on mothering sunday! She appreciated the beautiful flowers so much. They were stunning! I was so thankful to find your business up and running despite the current lockdown circumstances. Many many thanks Kind regards Samantha

Im unhappy that i was waiting too long for flowers and my wife’s birthday was on the 4th of april and she was sad

I ordered a lily bouquet plus chocolates for my daughter’s birthday from USA. The flowers were beautiful and were delivered on time. The lilies were all buds and my daughter enjoyed watching them bloom one by one. It filled the whole house with beautiful scent. I am extremely happy with Van Arthur and their excellent services. Would highly recommend them. I am so glad to have found them online. Reeta Shah.

We searched online and found that this business has an active Facebook page with 689 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have found that this business does not have SSL (secure sockets layer), which means that you should think twice before trusting this business with your data, such as personal information or credit card details, because your information will not be digitally connected to a cryptographic key and secure connection cannot be established. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.