Xenia Supplies

3.5 / 5

Xenia Supplies

xeniasupplies.co.uk
13 Reviews
3.5 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.5 / 5

Trust Score

3.5

Reviews

1

Social

5

Featured

4.5

Technical

Is xeniasupplies.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found but audience is small
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

13

reviews

vs

0

AI declined reviews

0%

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Usually stable businesses have more than 5 authority websites mentions, this one has 11 authority websites mentions and 1 mentions in other websites

Based on 36 reviews

Smart.Reviews

3.5

13 reviews

Trustpilot

2

23 reviews

Xeniasupplies.co.uk Review

Xenia Supplies

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Last update: Wed, Mar 9, 2022 3:49 AM

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Xeniasupplies.co.uk Reviews & Complaints (13)

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delivery 3.6 /5

price 3.8 /5

quality 3.8 /5

customer service 3.6 /5

on-time 3.6 /5

I have an ice machine on order, was told I would get it in 3 days, that was almost a month ago, they won't answer the phone and now don't seem to be answering emails. I spent £938.15!!! I shall put a complaint on here and anywhere else I can find, Trustpilot, Facebook, Instagram, Twitter etc until I either get the goods or a refund, not responding after taking so much money from me is not acceptable!!!!!
1

2 years ago

review by AlisonLord

#delivery(1/5) #customer service(1/5) #on-time(1/5)

I have not received my 3 rubber feet yet. 14 days and counting
1

4 years ago

review by O. D.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I like the rice cooker
5

4 years ago

review by F. O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Slight problem caused by the courier and their (lack of) communications but as soon as I contacted Xenia the problem was sorted within hours. Goods exactly as described, top marks.
5

4 years ago

review by P. H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The knife is amazing, bought it as a present as we already had one. However you didn't put the recipient's name on the outer box, and they nearly returned it unopened as it had Xenia Supplies with their address!
4

4 years ago

review by H. O.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I was told i was gonna be reimbursed both delivery fees due to a late delivery and chsnge of product but only got reimbursed one.
2

4 years ago

review by W. M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Sadly still not recieved my item or a refund, ordered 11th April.
2

4 years ago

review by A. Y.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

The delivery was very quick, sadly one of the glasses was broken, but we thought one out of twelve isn't bad, otherwise I would have given 5 stars
4

4 years ago

review by Z. Q.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

The order was missing one item - so it was incomplete

Clearly nobody checked what was sent out, or they couldn't count.
2

4 years ago

review by Paul Nugent

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I paid extra for express delivery 4 days. After waiting a week I emailed asking for an update. An individual said they were sorry I hadn't received the package and forwarded a tracking link. The link showed the parcel was delivered but I wasn't in so had been returned to a post office. I work from home and no card was received so I had to track down the parcel and go to collect it. I advised Xenia that accepting this is a sub contract delivery I was not a happy customer. Days later I got another email to "Mrs Maloney" my name is Mahoney asking me to confirm I had collected. I confirmed collection highlighting my correct name and have heard nothing since. Not a great experience at all.
1

4 years ago

review by Marian Mahoney

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I ordered 2 sunbeds for the sunny weather whilst in lockdown. I was aware that the sunbeds would be sturdy and of good quality because I recognised the brand name.I am very pleased with both of them and brilliant valve for money!
4

4 years ago

review by X. F.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I ordered 12 glasses and one arrived broken. They were quick to replace it and apologetic.
5

4 years ago

review by R. L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We searched online and found that this business has an active Facebook page with 114 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
4

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 11 authority websites mentions and 1 mentions in other websites

Xeniasupplies.co.uk Review

Xenia Supplies

Xeniasupplies.co.uk Customer Service Contacts

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