Online Electronics Liquidation - Home Electronics

I orderd a printer from them. I never heard of them before, but they had some reviews so I figure give them a chance, and it worked out. I got the printer in a few days and everything worked out - I would buy again.

I ordered 2 Insignia converter boxes with my dtv coupons, they were on backorder at the time, but no rush needed (conversion isn't until sometime in June). I got the boxes today, 3+ weeks later, they are open, but I knew that too going into this the website says, just scroll down in the product details (should have been higher). I tested both boxes and they both seem to be working. All in all, everything worked out well, so maybe I look into buying from them again in the future.

I ordered an expensive ($1700+) laptop computer, stressing that it had to be delivered to me in California by a specific date so my son could take it to college in Massachusetts. When it had not been shipped by the day before I needed it, I emphatically canceled my order. They delivered it anyway, so that I had to pay $60 to ship it to Massachusetts. When my son opened it, it was the wrong computer -- a lesser model, selling for hundreds of dollars less. Since OEL would not take the machine back unless I paid all of the shipping costs, despite their self-admitted "gross neglect in regard to your order," I filed a contest of charges with my credit-card company as well as claims with New York State and City consumer-affair authorities. (My investigation of OEL showed that it is operated out of a house in the Flatbush area of Brooklyn that is owned by the proprietor's father.)

After months of hassling -- during which OEL at one point told me "Why do you continue to E-mail us with E-mails that will get you noplace? You are simply wasting yours and our time. You obviously don't like what we have to say, so just give it up" -- the credit-card company ruled in my favor. Even then OEL wanted me to pay all shipping costs, although after considerable more hassling they agreed to pay the UPS charges and reimburse me for the shipping charges I had already incurred. The deal we made, in writing, was that OEL would credit $100 to my credit-card account before I shipped the machine back to them, and a further $40 after they inspected it to be sure they received everything they had sent me. But five weeks after they received the machine they had still not reimbursed the further $40, and apparently had not even inspected the computer yet -- telling me in an email sent 2-1/2 weeks after receiving the machine, "We do not have time to inspect returns all day everyday. When we have the chance that is when it will get done." This is typical of the high-handed and supercilious attitude OEL has taken since day one, and I frankly doubt they will ever reimburse the $40 they owe me, despite their written agreement to do so. It appears that I have no recourse except to press my claims with the consumer-affair authorities.

My advice: If you have the bad luck to order anything from this company, be sure to get everything in writing. and be sure to charge it on a major credit card that will stand behind you when problems arise.

I ordered 2 Zenith Converter boxes. The order was shipped that same day and I had the boxes at my house in NJ the very next day! WOW! I would buy from them again.

I ordered an Insignia converter box from this online retailer in January. They said it was on backorder and would ship in 3 weeks. After 4 weeks, no shipment and no communication. They responded to my email after 2 weeks of radio silence saying it would ship by the end of March. At the end of March, no shipment and no communication. I email again and get no response for another 2 weeks at which point they inform me that they have cancelled my order!! Now the coupon is expired and I'm screwed. I suspect that they charged the government the $40 without shipping. I smell a con game and would not order from them again. NOT TO BE TRUSTED!! Now I have no coupon, no converter box and they most likely stole from the government. Scam artists!!

I bought an outdated Canon printer from them and they were able to deliver it within 3 days as I needed. I would shop here again.

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