4paws.co.uk

3.9 / 5

4paws.co.uk

3.9 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.9 / 5

Trust Score

4.4

Reviews

2

Social

4

Featured

4.5

Technical

Is 4paws.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

187

reviews

vs

0

AI declined reviews

0%

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Based on 355 reviews

Smart.Reviews

3.9

187 reviews

Knoji

3.8

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Trustpilot

4.3

165 reviews

4paws.co.uk Review

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4paws.co.uk Customer Service Contacts

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Last update: Tue, Sep 7, 2021 12:24 AM

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4paws.co.uk Reviews & Complaints (187)

Had my 2 dogs insured with them for 2 years as they are great value for money. I made my first claim for 1 of them last year (£90) which was handled quickly and hassle free. However, come renewal, my dogs had turned 10, the premium prices for both went up substantially, with the dog I made a claim for going up over £200. They basically presumed she was going to get ill again and charged accordingly.
3

1 year ago

review by Thomas Higgins

First payment due end June not over priced and easy to use

Thank you
5

1 year ago

review by N. B.

The website was difficult to add details
The quote was the best I found but it took two days to actually get the form filled out had to go through a comparison site in the end.
4

1 year ago

review by M. P.

I have just bought the insurance so I can say much now
5

1 year ago

review by C. T.

I know it was as a new customer discount which will inevitably mean next years renewal quote will be astronomical but this year at least I feel my Lizzie is really covered well at a reasonable cost.
5

1 year ago

review by Susan Heyland

I would recommend people to look at 4paws pet insurance to give you good cover at a good cost
4

1 year ago

review by Sean O'Neill

Just taken out new policy, previously used market leader so will see how 4Paws compares when needed. Very competitive price for comprehensive cover. Error on certificate but sorted with very quick phone call. Excellent customer service so far!
5

1 year ago

review by Q. E.

I did everything on line and also spoke to a member of your staff by the name of Vicky who was extremely helpful.
5

1 year ago

review by Peter Marsh

This is the first time we have used 4Paws Pet Insurance so hard to review as not made any claims yet. The only comment I would make is that I requested not to be contacted by phone, prior to taking out the policy and I was rung within 48 hours.
4

1 year ago

review by F. D.

I made one claim which is still being processed after one month. The autorenewal came with a price tag of more than £10 pounds a month compared to previous. I had to cancel this and start a new policy which came out same as previous. I stayed with them as they were good value for money. Getting to customer service took a long time as well
3

1 year ago

review by Indrajith Karunaratne

Still not recieved confirmation of policy 3 days later...
3

1 year ago

review by Alexander Harris

One claim was split into two , so double excess and less pay back. Communication was unclear about how much was being paid back . But claim was sorted relatively quickly.
3

1 year ago

review by V. S.

I bought the policy through top cash back and should have recieved 45.00 cash back which I have never got despit myself and topcashback querying it .
3

1 year ago

review by J. D.

On line service provided all the information I needed to make sure that I selected the best option and level of protection needed for my 5 year old dog.
5

1 year ago

review by J. U.

I asked for pet insurance to start on the 15.12.18 by direct debit. Money was already taken out of my account by the 28.12.18. Not good enough especially because I haven’t even received the relevant paper work.
3

1 year ago

review by Martina Warner

I am a new customer to four paws and am absolutely thrilled with how efficient and friendly they have been during my recent claims. The staff on the phone know exactly what they are doing and all follow ups have been timely and accurate. I have already recommended them to a friend with a new puppy and will continue to do so. Congratulations on the excellent customer service.
5

1 year ago

review by Elaine

New puppy need insurance, time poor, 4paws, 5 minutes,sorted!
5

1 year ago

review by U. R.

I am a new customer to 4paws pet insurance, i called to ask if coukd have policy se t through post.
Very pleasent and helpful.
5

1 year ago

review by Pauline Ellerker

By not charging me twice for my annual insurance and taking over 2 months to try and sort this out for me.
3

1 year ago

review by Kathleen Quinn

Excellent ten out if ten
5

1 year ago

review by Danielle Scott

4paws.co.uk Review

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4paws.co.uk Customer Service Contacts

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