8ball.co.uk

DISGRACEFUL COMPANY. Darren messed up my order THREE times in a row. As a T-shirt printer they are: 1/ incapable of printing the correct colour text ordered. 2/ when replacing the T-shirt with the wrong colour text they are incapable of then supplying the correct size 3/ after spending 30 minutes on the phone to Darren to explain how he could try to rectify the situation he needed to measure the T-shirts to ensure they were the correct size. Despite guaranteeing that they were it turns out he can’t use a tape measure either. 3 inches too small. When I asked how to return the useless shirts he said ‘there’s no point. Bin them’. TODAY he’s refusing to refund me without me returning the shirts. Pretty impossible when they’ve been binned. I will be taking legal action with the catalogue of proof I have should he refuse a refund again. He doesn’t have a leg to stand on. This company deserves to go out of business. I was originally going to place a £2000 order with them. Not a chance in heck now. They couldn’t organise a p*** up in a brewery. STAY WELL CLEAR.

I ordered a Christmas sweater from them on the 9th of December. Did not receive any tracking number or confirmation that the order was even being processed. I sent an e-mail asking about this and never got a reply. When they realised that orders may not arrive in time for Christmas, they sent out a mass e-mail offering customers the option to cancel their orders. I immediately sent a request to customer service to cancel my order, got no reply, instead I got an e-mail notifying me that the item had been shipped 12 hours later. This was on the 16th. Again, I replied and got no answer. Lastly on the 21st I got another mass e-mail about some printer of theirs breaking down and thus making it impossible for them to send out the orders on time (weird, right? since my order had supposedly ALREADY BEEN SHIPPED) The e-mail ended with the phrase "We will also be back in touch with you in the new year." I have no hope that I will receive the item OR the refund, they are completely unprofessional, shifting around blame and not owning up to the fact that they scammed who knows how many people out of their Christmas gifts..

We found that this business has an active Facebook page with 28634 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.