Acorn Insurance Specialist Insurance Across the UK

4.1 / 5

Acorn Insurance Specialist Insurance Across the UK

acorninsure.co.uk
26 Reviews
4.1 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.1 / 5

Trust Score

3.9

Reviews

3

Social

5

Featured

4.5

Technical

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Reviews Analysis

26

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Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites

Based on 6805 reviews

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4.1

26 reviews

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4.8

6779 reviews

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Acorninsure.co.uk Review

Acorn Insurance has over 30 years of experience helping customers secure competitive cover Get a quote now Specialist insurance for car taxi van home

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Last update: Wed, Mar 9, 2022 1:14 AM

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Acorninsure.co.uk Reviews & Complaints (26)

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delivery

price 5 /5

quality

customer service 5 /5

on-time

I just had a car policy with Acorn insurance . I purchased the insurance online . One of the best for all europeans they have to KNOW THIS COMPANY IS A DISCRIMINATING EUROPEANS FROM ENGLISH . IF YOU ARE NOT BORN IN UK YOU WILL BE PAY MORE BECAUSE YOU ARE NOT BOTN IN UK . This company is a discriminating EU CITIZENS STAY AWAY FROM ACORN INSURANCE . Worst. Insurance ever .
1

3 years ago

review by Fl “jaga” C

I spoke to a guy called Gary he’s honestly the most helpful person I’ve spoke to within the year I have been Insured With and the only one who has Been very very helpful
4

3 years ago

review by callum gaunt

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Popped up on the live chat, spoke with Daniel (dont know the last name) but he was a diamond! I requested my documents that hadn't appeared due to a mixup with the new systems for Covid19 and he sorted them! Was friendly, fast and seemingly nice and reliable! This guy deserves a pay rise! Outstanding customer service from this guy!
5

3 years ago

review by Dale Hodgkiss

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Did my renewal on Friday afternoon. They took my money and said i should be getting my insurance certificate with the rest of the paper work shortly via email. However, I still haven't got anything and I don't know now if I can drive on this Sunday as I have no proof and there office has been closed for the weekend.
1

3 years ago

review by Sham A

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I paid my deposit 2 weeks ago for my policy to start tonight however I’m still yet to have any communication from Acorn. Also my insurance certificate has a haven insurance logo which is quite confusing as I purchased direct from Acorn.
1

3 years ago

review by Barry James

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I wanted to change my policy due to the current covid situation, I managed to get through the phone lines immediately (literally) and ended up speaking to Nicola who was absolutely amazing! She managed to answer all my questions perfectly and we even had a laugh over the phone.

She was very reassuring and understood the current situation very well.

Thank you so much Nicola!
5

3 years ago

review by Antony Yuen

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Renewed my car insurance today, spoke to Heather at Acorn- she was very understanding and helpful. Definitely made me feel at ease. We are all under a lot of stress with the Covid situation but thank you for making me smile :)
5

3 years ago

review by Umar Majeed

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was in a complete tissy ref my policy which had been canceled due to a missed payment (I had totally failed to notice this and having tried all methods to reach the co. was about to give up when Carl at Acorn called me today. Very understanding, friendly and put me at ease. Needless to say, my policy is back up and running. He's made my evening. Thanks Carl.
5

3 years ago

review by Kate

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Great service
Very good company
Had a call back today gentlemen who called me was super friendly and helpful just I forgot his name i will try to guess (gerard)?
Thank you
????
5

3 years ago

review by EB

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Spoke to a lovely guy by the name of Shawn he was very polite and answered all the questions I asked him about my insurance he has great customer service and I will most definitely be telling my friends to join your insurance company thank you for your time stay safe wash hands and enjoy life haha
5

3 years ago

review by Jade

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Spoke to lovely lady Nicola
She helped me in everyway to get best price very good customer service ????
5

3 years ago

review by YNOT SPECIAL

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Nicola who was brilliant she helped me all through my new policy explained everything
Is the best service provider I have ever had..knows how to do her job properly
Highly recommend this lady
Again she is Brill
5

3 years ago

review by R Dean

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Gave me 1 call at 9am call back on the number left in the voicemail and back to automated messages !!!!!!! Really really dissapointed horrible service 3 weeks straight
2

3 years ago

review by Mohammed Sudais

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have taken out a policy and want to cancel it it hasn’t even started yet I have contacted so many times via email as they have no one available on phones to due Covid 19 but it’s jus so bad I want a refund and I can’t even get hold of anyone looks like I’m gonna have to dispute this with my bank just such inconvenience makes you not want to ever use an insurance company that’s doesn’t get back to you and they haven’t even sent an email of confirmation or any documents absolutely appalling
2

3 years ago

review by Wasim

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Spoke to Daniel today really helpful and really nice excellent customer service was given from Daniel really happy with the way he helped me out thank u Daniel
5

3 years ago

review by Qasim ali

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have canceled my policy how long does it take to get my refund I was in the cooling of period of 14 days but I dnt no how long it's going take anyone no
5

3 years ago

review by William W Stubbs

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Web chat with Daniel today..sorted out everything for me amazing
Thank you so much!
5

3 years ago

review by Julia

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I’ve took out insurance with you last night paid 380 upfront and my car still ain’t insured and there is no one to talk to ???
2

3 years ago

review by Jodie Lily Ivey

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Dave,
Many many thanks to your kind help today.
I don't have word to describe how happy I am after speaking to you and helping me out after going through so much of stress in the day.
Will speak to you soon on my renewal day.
God bless you and stay safe.
Best insurance company, 5 star is too less for such great service.
Thanks a lot.
Warm regards
Suresh
5

3 years ago

review by suresh shetty

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was really impressed with Daniel, who went out his was to resolve my quire and help me out. Was really understanding about my situation and concern, I believe he’s an real assert to your company. If there is any way you can reward him for his great effort, I will really be happy. Thanks Daniel❤️& Respect
5

3 years ago

review by Waqas Sarfraz

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

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Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites

Acorninsure.co.uk Review

Acorn Insurance has over 30 years of experience helping customers secure competitive cover Get a quote now Specialist insurance for car taxi van home

Acorninsure.co.uk Customer Service Contacts

No contact details for this company.

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