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This is an example of their excellent customer service when i called them out on their fake pokemon cards:

Yes. Please feel free to check the web page yourself.

We put everything there. It is just a matter whether you use your assumptions or you want to spend some time reading the product description or not.
Lots of other parents think that the ultimate goal is to make the kids happy. So why does it need to be so expensive to do so? They are happy enough with fake cards as the kids are also not mature enough to understand money's value.
You can find lots also in eBay and Amazon.
It is just you that dont want to admit that you are not responsible enough to spare time to read while you declared it yourself when you decided to purchase that you have read the product description well including our T&C

As you made out your mind, so no need to waste both our time to call, as anything we explain to you still would not change your mind because you didnt want to admit that you didnt responsible to read the product description well even though you declared it yourself. Please feel free to check your order confirmation which the statement also there just to remind you if you forgot how our checkout page looks like

DO NOT PURCHASE ANYTHING!! This company sells fake products. Make sure you know the authenticity of the item you would like to purchase before you purchase.

They are selling fake cards they admitted this to me through email after I told them I wanted my money back they won't give me a full refund even tho I cancelled my order 10 mins after placing it I td thrm I would report them to BBB they told me to go ahead that nobody would care

Long delivery, fake products. Do not buy from this website or company as everything they sell is fake. I had bought 2 boxes of pokémon cards and not one card was real, each one has a glossy look.

Sold me fake cards. Boughs 2 boxes of evolutions and both turned out to be fake

Very obvious scam website selling fake products - beware and don't fall trap!

Fake Pokémon cards. My poor nephew was unlucky enough to come across this shit website. How do they get away with it?

We searched online and found that this business has an active Facebook page with 759 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.