addonics.com

Purchased a duplicator in April of 2019. It was used twice over the next 9 months. In January it would not work. After hours of trouble shooting, obtained an RMA in February to return this for repair. We were unable to return it immediately due to the office being closed. Contacted them in April to be sure they would honor their original RMA. After another week of email tag, they notified us that the unit is out of warranty by 7 days and they will no longer repair the unit. A waste of time, money, and more time. Our other units are from Kanguroo have worked reliably for 5 and 7 years. We would encourage others to learn our lesson and avoid Addonics.

* reseller/manufacturer of odd storage interface items
* currently eSATA, SATA 3.0Gbps, Port Multiplier, drive Encryption,

They should be viewed more for their selection of odd-ball storage components other manufacturers don't offer, or which don't work. Chip selection on their boards tends to favor more reliable IC designs, but are still consumer grade.

Technical answers beyond those typical of consumers are generally answered, but detailed...engineering / hacking questions are not.

We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.