AF Supply Corp.

We could not get the website to register one way or another whether we'd bought this item. We waited a day or two, bc we didn't want to try again and buy two of them. Finally gave up and bought it again.

I live a state away, i ordered an outside drain 5 days ago and it hasn't even shipped yet and its Saturday now so prob wont shop until Tuesday (Monday's a holiday) that's over a week just to get shipped, this going to hold me up from pouring my concrete stairs...ridiculous never ordering from this place again.

Will better know one I receive the material

I'm a first timer with AF Supply and rarely provide feedback on any online purchases, but I think I found one of, if not the only, great places left for quality, price, shipping, and service. Thank you AF Supply! I'll be back.

The product was easy to find and the picture looked just like the one I needed to replace.

I like saving money
You helped me save money
I get to keep mo money

Ken at your Brooklyn office was great and very helpful

Lowest price I could find on a McDonnell Miller WFE-24V

I have purchased a few wall hung gas boilers from here in the past. The price was great, service was decent, shipping was always a bit of a problem but I could live with that at first, it kept getting worse. A boiler I purchased a few months ago the shipping company refused to drop it without a signature (I have a job 2 hours away, I'm not going to wait around for 10 hours in case they want to deliver it) and AF refused to remove the signature required or comply with an E signature. I ended up driving 4 hours to pick the stupid thing up at the shipping hub because of this. Fast forward to 15 days ago, I ordered another one and although the shipping quote was $160-210, they charged me $275 for shipping (used to be free) and said they would refund the difference once it shipped. Okay, fine. I explained what happened last time and requested it gets shipped UPS instead of LTL (at whatever cost, didn't care) so I didn't need to sign, the person I was talking to said that would be just fine and agreed to do so. It took a week and 9 phone calls to finally get an answer about my overpayment of shipping, and I was told they paid $348 so I would not be getting a refund, nor was I supplied with a tracking number or freight company. This struck me as odd so I checked with UPS and that package would have cost $93 to ship UPS. 4 more phone calls and I was finally able to pry out of somebody that it was shipped Roadrunner for some reason. So I called Roadrunner (still no tracking number) to figure out what was going on and found my boiler was lost. Nobody had any idea where it was. 4 days later it was finally located (by me making a couple dozen calls), sitting in a Valley Cartage warehouse. After another 4 or 5 calls it was determined that they would not deliver without a signature, so another dozen calls to AF Supply to have that signature waived ended up fruitless. FINALLY talked to someone with a brain at Valley Cartage, who told me that there would be no problem delivering it without a signature on 6-20 (yesterday, 14 days after I ordered it and paid for 4 day delivery). Then yesterday I get a call from AF asking if I wanted to waive the signature, that it was requested by Valley Cartage. Um, YES, I have asked for that 100 times! Welp, I got home from work late yesterday and there is no boiler. I need to install this thing tomorrow so I absolutely needed it today (6-21), so I call right away this morning and ask what the scoop is, and am told it was already delivered yesterday. Yeah no, it was not delivered yesterday. 7 more phone calls to everybody and their brother, I am told it was delivered at 11:04 AM today. Cool, thank you Valley Cartage. SO I arrive home this afternoon and it is in fact on my driveway, UPSIDE DOWN, with the box all mangled as if they just tossed it out of a moving truck on the way by. Seriously, the pallet was on top of the box and I took several photos to prove it. I opened the box and it appears to be mostly unharmed thanks to the huge pile of foam that HTP packages their equipment in, but shame on everybody involved including myself. To sum this up; I was charged $182 extra for shipping, I waited 15 days for a 4 day delivery, I made in excess of 50 phone calls and wasted several hours of my time doing someone else's job, and received a very poorly delivered product. All because AF Supply is an absolute horror story to work with, from start to finish. A year ago they were great, but this experience was bad enough that I will NEVER spend another penny here. You should be ashamed of yourselves

I hope this is thx right one I am looking for.

got what I wanted one two three

I was able to find something I really needed on the site, was able to chat with someone to ensure it was in stock, and order within just minutes!

Only reason I gave customer services a 4 star because I did not talk to anyone but AF was the first to pop up and you have great prices.

I needed delivery estimate to helpcoordinate w my plumber. Chat was very helpful

They had the obsolete part to fix my 25 year old toilet. Thanks - you saved me $400!

I asked about how many sections on a specific boiler, however, was directed to another company that has a non-working number.
I ordered the Peerless 1404100 WBV-04-W-WBV. Does this unit have 4 sections? How many gallon tank does it have?

Paid under $3 for a handle but $10 for standard shipping. Seems like the standard shipping cost could be reduced.

Finally decided on a Hybrid water heater to replace a tank less heater and found that no one has them in stock. Manufacturer will re-supply retailers in mid Jan 2020. I need a heater now, not in two months! AF Supply had 2 available so I ordered thru PayPal EASY transaction.

I had originally inquired about a discrepancy on a specific model number, using the chat function. They corrected the misinformation promptly. I then had another couple questions, so I called, and was met with a very pleasant technician, who carefully checked and answered all my inquiries. Very professional and knowledgeable. I will order from here again.

I priced this item locally at $440 and just bought it for $236 without tax or shipping so I am over $200 less for the same item