Aircall

4.4 / 5

Aircall

4.4 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.4 / 5

Trust Score

4.5

Reviews

3.5

Social

5

Featured

4.5

Technical

Is aircall.io legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • Linkedin account found with large audience
  • The company has an ANDROID app
  • The company has an IOS app
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

29

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

You have to be an authorized business owner in order to use this feature.
SAP sap.com
5 5

Trust score (5/5)

Get software and technology solutions from SAP the leader in business applications Run simple with the best in cloud analytics mobile and IT solutions

Ecommerce na Prática - Cursos de E-commerce para Empreendedores ecommercenapratica.com
5 5

Trust score (5/5)

Maior Escola de Empreendedorismo do Brasil com foco em Ecommerce Te ajudamos a Construir e Alavancar o Negócio da sua Vida no mercado de Ecommerce saiba como

GreenRope greenrope.com
5 5

Trust score (5/5)

The worlds first and only Complete CRM providing powerful and easy to use marketing automation email marketing and social media integration Inquire today with us

Liq liq.com.br
5 5

Trust score (5/5)

Ns somos a Liq. Uma empresa de customer experience que constri relaes entre as marcas e os seus consumidores. A primeira all-line do Brasil. Ns temos solues on-line e off-line para sua marca oferecer a melhor experincia de atendimento ao consumidor. Solues de CRM BPO e Trade Marketing.

NTT DATA us.nttdata.com
5 5

Trust score (5/5)

NTT DATA Services’ consultative approach and deep industry expertise delivers practical and scalable IT solutions to accelerate your digital journey.

boldcommerce.com boldcommerce.com
5 5

Trust score (5/5)

More than 90,000 merchants around the world turn to Bold Commerce for industry-leading eCommerce tools to help power their online stores. We help high-growth merchants solve their biggest pain points including subscriptions, selling globally, wholesale & B2B, payments, personalization, and more.

NCR ncr.com
5 5

Trust score (5/5)

NCR is the world’s leading enterprise technology provider of software, hardware and services for banks, retailers, restaurants, small business and telecom & technology. We enable digital transformation that connects our clients’ operations from the back office to the front end and everything in between so they can delight customers anytime, anywhere and compete.

Workday workday.com
5 5

Trust score (5/5)

Workday Enterprise Management Cloud currently includes solutions for finance, HR, planning, and spend management. Enterprise Management Cloud overcomes the constraints of ERP and transforms companies into Outperforming Organizations. Learn more.

Criteo criteo.com
5 5

Trust score (5/5)

Activate the world’s largest set of commerce data to bring richer experiences to consumers with our Commerce Media Platform.

chitrangana.com chitrangana.com
5 5

Trust score (5/5)

Based on 792 reviews

Smart.Reviews

4.4

29 reviews

Knoji

4.2

33 reviews

Reviews io

4.56

538 reviews

Trustpilot

4.3

192 reviews

Aircall.io Review

The cloud call center software trusted by teams everywhere Set up a cloud-based call center and integrate with your CRM Helpdesk software in minutes

Aircall.io Customer Service Contacts

No contact details for this company.

Last update: Fri, Nov 12, 2021 10:19 AM

Write a review

Point: Great

Review aircall.io

Photos of you review

*Supported files .jpg, .gif, .png, .webp

Aircall.io Reviews & Complaints (29)

Filter reviews by tags

delivery

price

quality 4.7 /5

customer service 5 /5

on-time

Overall I love the option Aircall provides for routing calls to my phone but not using my personal number. However I wish the settings could be customized on the actual phone because that’s where I’m using it the majority of the time. The computer settings are great but the iPhone app could be better.
4

11 months ago

review by David Robinson

Air call has been great. So far we have experienced a few shutdowns of the app over the past 2 months. But they were taken care as our manager coordinated the fixes with an aircall rep. So that was good, but i think it's better that it doesn't crash in the future. The notes section is amazing on aircall so far. What I would love to have is a dark theme for Aircall. Dark screen is something that always makes things look great.
5

11 months ago

review by Redwan Ahmed

Aircall is a very handy tool.I am saying good instead of very good because it would be good to see how many calls have been taken in total by the person(im aware theirs not a lot of space to do this but it would be good)
4

11 months ago

review by I. G.

Worked very well for my team that makes a heavy amount of outbound calls (100 per day). Call quality was mostly great, a little hiccup here and there, but could have also been the headsets. User friendly, but took a little practice to use the Admin features. Paul Walker was excellent as a sales rep-answered all of my emails in a very timely matter, spent lots of time walking me through and responding to questions.
4

1 year ago

review by Stephanie N.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I've been using Aircall for about a month. I am very pleased w/how simple it is to use. The call quality is great and my tems loves it.
5

1 year ago

review by Jennifer Sked

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Aircall has good features, It is the plattform I am using in my company for contact over 17 countries around america and Europe, soon Asia. It is very helpful tool.
5

1 year ago

review by Adal Cova

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I usually have a great time using Aircall and I have noticed more stability throughout the years (I started using it over 2 years ago), giving regular feedback through the app greatly helps reducing the number of issues as well. While I do have the occasional issue with the Zendesk integration, I'd recommend it, it's rather instinctive in its setup and clear.
4

1 year ago

review by Florian Dalloz

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I like your solution very much but the calls sometimes don't complete, mute or end for no reason. I recommend your product though with these caveats that could be better.
4

1 year ago

review by Jade Santos

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

The lag between callers is quite long and frustrating as you may end a sentence and then there is a long moment of silence before the other person responds resulting in the first talker to then continue talking or ask " sorry we cut out there for a second, what did you say."
3

1 year ago

review by Andre H.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I like that it's super easy to use for my daily calls, works seamlessly with SalesForce as well :)
5

1 year ago

review by Jasmin O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I've worked with Aircall for several years and I love how the product has evolved, it has helped us to maintain steady workflows and provide flexibility for our teams to work anywhere they are. Lately I've been perceiving some latency on wifi calls.
4

1 year ago

review by Deleted User

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I've only been using Aircall for about a month, but so far I have found no issues or problems. The recording feature is one of my favorites as I often need the ability to go back and refresh my memory on a particular call, or deal. Can't think of anything to change or add. Probably because it's so far advanced of anything I've used in the past.
5

1 year ago

review by Don Price

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I've only used Aircall for a few weeks, but I find it superior to others i've used in the past. Easy to use, easy to record, mute, etc... Features and functionality have exceeded my expectations.
5

1 year ago

review by Deleted User

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

It's better than the previous update, because previously it keeps on hanging up, loading, logging me out, and I hear a ring but no way for me to answer it since yung app is not responding, but now it runs smoothly, performs better and giving me all what I need. I could simply call my clients at no ease, sometimes line broke up but immediately refresh and load again so I dont need to worry anymore. and also it give me time to do other stuff while waiting for next meeting and not to worry if my app is running or not. I can definitely rely onto this app now. Kudos to the developer and people behind fixing the bug
5

1 year ago

review by Ivy G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Aircall s'améliore (click 2 call etc) mais reste parfois peut intuitif (création d'un numéro + user, etc...). Sinon, il y a toujours des latences ou appels dégradés par moment... on ne sait pas d'où ça vient. Keep Going
4

1 year ago

review by Cedric Oberto

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I HAVE WORKED WITH AIRCALL FOR 1 YEAR, THE ACCOUSTIC QUALITY IS EXCELLENT. THANK YOU
5

1 year ago

review by Graldine Elbaz

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have used Aircall over a year and for me is the best app I have used. Easy to learn, practical and works well.
5

1 year ago

review by Mayra Banderali

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I love aircall , what a great difference it has made to the company i work for, so easy to use and great to look at history and get stats for director
5

1 year ago

review by Rachael Day

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been using aircall for sales calls for over a year. Every call is at the highest quality both for me and for my customers. I haven't used any call application like aircall previously. The best part is the reporting and data that comes along with such a quality product. Customer service is impeccable both in terms of response time and solutions provided. I would recommended it to all sales professionals. 10/10
5

1 year ago

review by Alex Papakostas

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Up to 18 months ago I was using a desktop telephone and the transition was unsettling. But Aircall made it easier by enabling me to make calls seamlessly via my CRM. I can recommend it
5

1 year ago

review by Eric Bornman

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Aircall.io Review

The cloud call center software trusted by teams everywhere Set up a cloud-based call center and integrate with your CRM Helpdesk software in minutes

Aircall.io Customer Service Contacts

No contact details for this company.

Sign in to write your review

You’re moments away from writing your review.

Sign in

or sign in with