airconditioning-online.com.au

3.1 / 5

airconditioning-online.com.au

3.1 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.1 / 5

Trust Score

2.9

Reviews

1

Social

5

Featured

3.5

Technical

Is airconditioning-online.com.au legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • We found several negative reviews about this site
  • This website has existed for less than 3 years
  • Facebook account not found
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

9

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 84 reviews

Smart.Reviews

3.1

9 reviews

Mamma

4

75 reviews

Airconditioning-online.com.au Review

No description for this company.

Airconditioning-online.com.au Customer Service Contacts

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Last update: Wed, Mar 9, 2022 2:00 AM

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Airconditioning-online.com.au Reviews & Complaints (9)

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delivery 3 /5

price 3.5 /5

quality

customer service

on-time

Excellent on price competitiveness Not so good on query responsiveness. I wrote an email and then had to call from overseas to check on order delivery. There was no email notification on when the order would be delivered. There was also no email acknowledgement on delivery (the tradesman received the merchandise for me)
2

3 years ago

review by X. I.

My experience of this company was very good. The ordering and installing of the air con units was straightforward and efficient. The staff were polite and respectful and good at their job. I am very pleased with every aspect of the order and installation and the price was the best by far of the three quotes that I had obtained. If I want further air con units next year I will be going back to Airconditionong Online and would recommend them.
5

3 years ago

review by A. X.

The first dealing with your company was faultless however the second was less than impressive. I was quoted on the most expensive item and not all questions were answered. I was promised a return confirmation e-mail weeks ago and I am still waiting even after sending another reminder.
2

3 years ago

review by Steven Malcolm

Price Fairly well prices compared to other online suppliers Service If there is no issues there service is acceptable BUT when things go bad as it did for me there service is a blame game, Courier lost the outdoor unit granted not there fault BUT as I am there customer I HAD to deal with the courier as Aircons online blamed them, There were also not prepared to release a new unit under 1 month of being lost. Over ALL I would still recommend them even though I had issues. I would strongly suggest even though the Courier THAT aircons online use loose items that aircons online deal with it as the couriers where there own delivery people, taking the attitude of not our problem doesn't fly in today's market. It took a total of 30days to deliver our Aircon, Couriers where great throughout the drama, Aircons online need to work harder to help with lost items.
2

3 years ago

review by Deleted User

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I used them before and was happy, same story now. Highly recommended.
5

4 years ago

review by Thomas Dobrzycki

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Martin was very accommodating and helpful allowing me to pick up my Samsung airconditioner outside of normal working hours because I had to travel from Orange NSW. Thank you again pleasure meeting you
5

4 years ago

review by Tony Dobnik

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Overall a pretty good experience dealing with Martin, his office staff and the installation contractors.They are very price competitive. Extremely happy with our choice of Mitsubishi Electric 13.5KW 3 phase - as recommended by Martin.
4

4 years ago

review by Scott Wilson

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I`m very happy with the response and with Jim and his men.
5

4 years ago

review by Brian Smith

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
2

by Smart.Reviews

Airconditioning-online.com.au Review

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Airconditioning-online.com.au Customer Service Contacts

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