alexanders-direct.co.uk

4.2 / 5

alexanders-direct.co.uk

4.2 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.2 / 5

Trust Score

4.4

Reviews

3

Social

5

Featured

4.5

Technical

Is alexanders-direct.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Linkedin account found with large audience
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

26

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

You have to be an authorized business owner in order to use this feature.
Sodexo sodexo.com
5 5

Trust score (5/5)

Sodexo integrates catering, facilities management, employee benefits and personal and home services to create an improved quality of life for the people we serve, our clients, employees, customers and the community.

corporate.publix.com corporate.publix.com
5 5

Trust score (5/5)

Welcome to Publix Corporate. Take a look inside a supermarket industry leader, best place to work in America, and outstanding corporate citizen.

tigerbrands.com tigerbrands.com
5 5

Trust score (5/5)

Tiger Brands Limited is a South African packaged goods company. In addition to the company's South African operations Tiger Brands also has direct and indirect interests in international food businesses in other countries. Tiger Brands is South Africa's largest food company.

British Corner Shop britishcornershop.co.uk
5 5

Trust score (5/5)

britishcornershop.co.uk

Riverford riverford.co.uk
5 5

Trust score (5/5)

Super Safeway supersafeway.com
5 5

Trust score (5/5)

Are you looking for the best Safeway coupons and deals throughout Colorado Super Safeway is your local Denver expert for saving the most on your grocery bill with Safeway coupon matchups Safeway sales and the Just for U App

bakedeco.com bakedeco.com
5 5

Trust score (5/5)

LIDL lidl.lt
5 5

Trust score (5/5)

Kvieiame perirti aktualius kain leidinius pasilymus ir akcijas Maisto preki pasilymai ir naujos ne maisto preks kiekvien savait

loblaw.ca loblaw.ca
5 5

Trust score (5/5)

The Caterer thecaterer.com
4.9 4.9

Trust score (4.9/5)

The leading multimedia brand for the UK hospitality industry since 1878 with a market-leading print digital and events portfolio

Based on 140 reviews

Smart.Reviews

4.2

26 reviews

Mamma

5

110 reviews

Trustpilot

3.8

4 reviews

Alexanders-direct.co.uk Review

No description for this company.

Alexanders-direct.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Sep 29, 2021 9:11 PM

Write a review

Point: Great

Review alexanders-direct.co.uk

Photos of you review

*Supported files .jpg, .gif, .png, .webp

Alexanders-direct.co.uk Reviews & Complaints (26)

Just to say how pleased I am with the purchase of my Whirlpool Top Loader Washing Machine. It was delivered at the time stated with friendly service throughout. I would certainly buy from them again.
5

1 year ago

review by Constantine Mrs

In the past week I ordered the Whirlpool 15kg Sixth Sense Washer and Tumble Dryer from Alexanders. Despite the fact that the telephone service from Danny has been exemplary, I am appalled at the number of extensively damaged units that I have received. The first washer and dryer were both damaged and pretty much 'caved in'. The box for the washer was damaged, so it wasn't exactly a surprise to see that this was also the case for the unit therein. I refused both upon delivery and having taken a day away from running my own business, was forced to book yet another day out of the office, in order to facilitate delivery number two. The second delivery was late and outside of the given time slot. Washer number two, despite it's box being intact, was damaged again. Showing signs of the same type of crush damage. Again this unit was refused. The second dryer arrived apparently undamaged (but is yet electrically untested). Due to the late delivery, Alexanders were closed (albeit that I called a few minutes prior to their official closing time). In summary I have had a total of 4 machines delivered, over 2 separate delivery days and 3 of the 4, have been pretty much a complete write off in terms of the damage. I am unclear as to whether this damage is taking place at Alexanders own warehouse, perhaps at a third party storage facility or upon transfer to the delivery partners. Either away it is appalling. Not to mention a complete and utter waste of my time and money. In the industry in which I work, you would not get a second chance at correcting a mistake with a client. Let alone a third! If the job wasn't done correctly the first time, that would be the last time you would work with that client. Therefore I find it intensely frustrating that as the owner of a service company myself, I have had less than acceptable service on TWO occasions from Alexanders. I am sure that Danny will be quick to offer yet another replacement but seriously, would you blame me for having a lack of faith that attempt number 3 and day off work number 3, will be any more worthwhile than attempts 1 and 2?! Shocking!
3

1 year ago

review by Y. F.

10 out of 10 for phone + online & delivery service
5

1 year ago

review by Stuart O.

Appliance should have been delivered on tuesday wednesday I rang Thursday to be told it had been delivered on Tuesday! Not sure where but not here Watch this space
3

1 year ago

review by Mary Howard

I have a Vestfrost freezer for several years bought from Alexanders. No fault of theirs it was damaged in transit and I refused delivery. When they were informed of this they immediately dispatched a replacement which arrived safely and I am very happy with it. I needed another freezer and due to their customer service and the quality of Vestfrost freezers I had no hesitation in ordering another Vestfrost freezer which arrived safely and is now in operation. Based on my experiences I would recommend Alexanders and Harry who gave advice and dealt with me. I am 100% happy with my experience with Alexanders
5

1 year ago

review by Patrick Wilson

I needed a new gastro freezer for my business, found Alexanders online and gave them a call to discuss what would work best for me and be in budget, really helpful and bought online the next day. Delivery was good too
5

1 year ago

review by John Cheeseman

Arrived in three days as promised
5

1 year ago

review by X. M.

Polite helpful service there was a problem with first washer, which was NOT their fault and they replaced it with a new one within days!
5

1 year ago

review by Susan Edwards

All was 100% good until I had a problem with the appliance (door seal gone after 2 months) and then they didnt want to know!!! Wont use them again because, to me, customer service is very important.
3

1 year ago

review by G. J.

great service,american top loader washing machine was delivered in two days great washing machine
5

1 year ago

review by Brian Pike

Have been a customer for 10 years. Prices are always the best that I can find. However we had a problem with this oven. It was VERY hard work to get it sorted, the only guy that was interested was called Alex, and it is SOLELY due to him that I will even consider ordering again. I would however never again buy SMEG. Be aware that Smeg ovens are imported by a firm called R Halls that has NO interest in customer service, You will need to fight them, and it helps if the retailer is onside.
4

1 year ago

review by Baguette Stop

I actually wanted to put ZERO stars but this box would not open without a star being chosen. The service I have had from Alexanders' has been appalling. In good faith I purchased/paid for Vestfrost Cooler on the 8th of November and have not received it. The original delivery date which was confirmed by their logistics company for Tuesday, 13th November came and went. On contacting Danny in Sales I was re-assured that the Cooler would be here today, Friday, 16th November. It has not arrived. I have requested that the Cooler be delivered by Monday, 19th November or cancel the order and refund my money immediately. It would appear that this Company does not believe in customer care!
3

1 year ago

review by Amy Hain

I have used Alexanders for many years and always found them to provide an outstanding level of customer service and good advice on the best equipment that meets my needs, they're leading the way when it comes to value for money and I have never found a cheaper supplier.
5

1 year ago

review by Mark Williamson

I ordered the wrong colour item and they are collecting the original and re delivering the correct one
5

1 year ago

review by F. D.

Delivery was messed up did not get my delivery on two occasions still waiting for delivery today let's hope I get it today they need to change delivery agency
3

1 year ago

review by Zamir Uddin

Got a commercial range to delivered to us in just 36 hours, and the price was cheaper than anywhere else I could find. What is there not to like?
5

1 year ago

review by Jonathan Fletcher

The freezer arrived days before it was supposed to which was a Godsend as our old one was nearly full when it packed in. Well done. Freezer was better than expected.
5

1 year ago

review by Martin Ransome

Arrived with a Euro plug not a UK plug.

Phoned to complain and was told an adapter would be shipped next day.

Still has not arrived one week later
3

1 year ago

review by Roy Valentine

Had to pay extra £128 on top of original invoice and still waiting for delivery, ordered 3 weeks ago.
3

1 year ago

review by Mr A.

I was looking to replace a Whirlpool top loading, American style, washer. They’re not easy to come by. I’d ordered through Amazon, but, had been let down twice. However, I found Alexander’s Appliances and placed an order. Third time lucky! Yah! Excellent customer service. Reasonably cheap delivery cost. Arrived a day before it was originally due...but I was contacted to check that was ok. Good competitive price. Will have no hesitation using them again for electrical goods.
5

1 year ago

review by E. U.

Alexanders-direct.co.uk Review

No description for this company.

Alexanders-direct.co.uk Customer Service Contacts

No contact details for this company.

Sign in to write your review

You’re moments away from writing your review.

Sign in

or sign in with