Amigo Loans

3.4 / 5

Amigo Loans

3.4 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.4 / 5

Trust Score

1.7

Reviews

3.5

Social

5

Featured

5

Technical

Is amigoloans.co.uk legit?

  • Many trusted websites are linking to this site
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Business is mentioned on Wikipedia
  • The company has an ANDROID app
  • The company has an IOS app
  • We found several negative reviews about this site
  • Instagram account found but audience is small
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

22

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

You have to be an authorized business owner in order to use this feature.
Quicken Loans quickenloans.com
5 5

Trust score (5/5)

Quicken Loans has helped over 2 million families finance their homes Compare home loan options and apply online with Rocket Mortgage

Mortgage Real Estate News Mortgage Professional America mpamag.com
5 5

Trust score (5/5)

Mortgage Professional America mag delivers daily real estate mortgage industry news for real estate agents mortgage brokers realtors loan officers

А-банк - Прості кредити та вигідні депозити a-bank.com.ua
5 5

Trust score (5/5)

Прозорі тарифи і вигідні кредити для населення і бізнесу. Кредити готівкою або кредитну картку замовляйте прямо на сайті

kotak.com kotak.com
5 5

Trust score (5/5)

Kotak Mahindra Bank offers high interest rate savings account, low interest rate personal loan and credit cards with attractive offers. Experience the new age Personal Banking and Net Banking with Kotak Bank.

Camino Financial caminofinancial.com
5 5

Trust score (5/5)

Fast and simple online small business loan application Low monthly payments ITIN only and no credit history are accepted

Mybanker mybanker.dk
5 5

Trust score (5/5)

Sammenlign priser fra banker og realkreditinstitutter Find renter p opsparing andelsboligln boligln realkreditln forbrugsln og billn

Ally ally.com
5 5

Trust score (5/5)

Whether it39s banking investing home loans or auto finance nothing stops us from doing right by you Ally Do It Right

BadCredit badcredit.org
5 5

Trust score (5/5)

BadCreditorg is the authority on bad credit featuring daily articles studies guides reviews and other resources for people with poor credit ratings

Making Sense of Cents makingsenseofcents.com
5 5

Trust score (5/5)

Welcome to Making Sense of Cents Here we talk about personal finance paying off student loans quickly how to reach financial independence money tips and much more

santanderconsumerusa.com santanderconsumerusa.com
5 5

Trust score (5/5)

Based on 27738 reviews

Smart.Reviews

3.4

22 reviews

Trustpilot

3.9

27716 reviews

Amigoloans.co.uk Review

Were a friendly guarantor loans company who make borrowing possible even if you dont have the best credit score No hidden costs or fees Representative 499 APR variable

Amigoloans.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 3:14 AM

Write a review

Point: Average

Review amigoloans.co.uk

Photos of you review

*Supported files .jpg, .gif, .png, .webp

Amigoloans.co.uk Reviews & Complaints (22)

Filter reviews by tags

delivery

price

quality

customer service 3 /5

on-time

Really poor customer service, got my loan arranged by one staff member that seemed decent and then my Guarantor(my mother) was called by another staff member to confirm details and they said my mother had poor english and that she couldnt understand the language, which resulted in the loan denied.. dont recommend this to anyone, really bad experience, staff does not want to help at all. although my mother was understanding everything she just had little trouble speaking out she even confirmed she understood everything.
2

1 year ago

review by Hetag Gagkaev

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Come on answer the question FCA has clearly stated we customer's are entitled to a 3 months holiday payment. Why aren't you giving your customers this option you are breaking the law simple as
2

1 year ago

review by Nigel Mcelwee

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

So I have really been struggling with my mental health for the past few months.
I got a friend to speak to Amigo loans back in October for me and he managed to set up a long term payment plan as I was struggling with my payments due to being off sick. They were absolutely amazing with him.
Unfortunately he passed away a few weeks ago from COVID-19. I missed last months payment as he would usually make the payments for me and I would just pay him. I phoned them this morning to explain the circumstances and I must say the woman on the phone was absolutely amazing.
She asked me how I was feeling and all sorts and made me feel so comfortable. I don’t handle phone calls very well hence the reason a friend was dealing with everything for me.
I can honestly say I didn’t expect it to go that well as I was really nervous but I cannot thank her enough!! I feel so much better after the phone call about the money situation.
She knows everything I have written about above so if somehow this could get back to her I would really appreciate that, she should be given the appreciation she deserves. She was so genuine and asked me how I was feeling and if I was okay. I know that’s not her job role however she went above and beyond. It was really really appreciated.

I can’t remember her name, the beginning of the conversation went so quick as I was so nervous, but I soon calmed down once I realised I had nothing to be nervous about.

Thank you!!!
5

1 year ago

review by Paige-Ashley Armstrong

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This is my second review of Amigo Loans & my impression of them has not got any better - I have put a complaint into them which they gave an 8 week deadline & what do you know another 4 weeks to wait !! They stated it was due to the recent events that it may take longer but it hasn't stopped their demands through text messages & email for payments or the threats to take me to court for payments (PS I Am the guarantor) I gave them an Income & expenditure of my incomings & outgoings and clearly stated I couldn't afford to pay them anymore and to talk to the person who took the loan out who can clearly pay but wishes not to do so. They are unsympathetic and I wish I had never became a guarantor for my friend.. Deal with this company at your own risk !!!!!!!
1

1 year ago

review by Heather Donnchadh

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Very very poor complaint handling 21 weeks in to my complaint and no final response! Spoke to complaints team last week to be told my complaint had been reviewed and to expect an outcome by the end of this week! Emailed yesterday for an update and today I received an email to say my complaint has not been investigated yet!!!! fail to respond to the financial ombudsman! This is the worse company I’ve ever had to deal with. You cannot blame COVID19 as you already had the full 12 weeks to resolve my complaint before lockdown. I would also like to make people aware that amigo state they deal with complaints in chronological order this is not the case as I’ve read on other website people have had their final responses to their complaints even though their complaints went in after mine! Very unfair and they have no clue how to respond to complaints.
1

1 year ago

review by Gemma

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Disappointed my guarantor have God score in his card as they rejected they don't have experience with costumer send 1000 emails with non result all is defended by covid, I'm key worker my guarantor aswell just them don't ask for more info ,how they know about guarantor if them didn't ask about his work about to check credit score only they send mail to make a job easy answer an automatically..
1

2 years ago

review by Abacus Lane

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I do not agree with amigo loans interest rate , I am regretting it now, I took a loan of £5000, I didn't actually realise the interest would be this high, I've paid £2561 but it has only gone down by 200 or so pounds. I will advise everyone to stay away from Amigo loans. My biggest regret.
2

2 years ago

review by Guy P Gwekwerere

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

If your at 8 week mark with your complaint an legitimate have a genuine case and you still haven’t got a response it’s because amigos are stalling they will ask you for extra time etc etc but they will still not have your response the fos have a 3 week back log so if your waiting from amigos don’t aslong as they are refusing to give you a final response you have every right to take it to the fos if you believe that amigos bare not working in your best interest


Replying to amigos- your very welcome
1

2 years ago

review by kirsty mccaughan

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

They are disgusting and have broken my family really bad I warn everyone seeing this message to stay away from this loan company.They lie numerous of times and try make you believe there words I borrowed a 4,750 loan and they are telling me now in the next 2 years I owe them 11,000 they have broken me and my family
2

2 years ago

review by Majid Ahmed

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have held an amigo loan for one year and I have never been able to access my account online, as soon as I apply I receive confirmation that I will receive a text which always arrives late and out of time, so totally useless.
2

2 years ago

review by Martin

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Put complaint in back in January before Covid-19 the 8 weeks came up and I got an email to say they required an extra 4 weeks! So I thought Okay i'll allow it, so far still no reply to my complaint instead they threaten my guarantor that they would affect there DBS and employment nothing but BULLIES!!

It has affected my health and caused issues within my family has member is guarantor and now my family will not speak with me mainly because of the threat they received.

I've raised my complaint with the Financial Services Organisation (FSO) has amigo just come back with the standard reply to complaints. Having even doing a income and outgoing statement with them they have said "I can't afford the loan" funny how when I taken the loans out I was on the same income but they said I could afford it at the time.

AVOID!!!!! Go see a credit union instead has they will make sure you are never in hardship and will work with you.
2

2 years ago

review by customer

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I am fast approaching 10 weeks into my ongoing affordability complaint & SAR and I am still receive any information.

At this current time I have escalated the issue to the financial ombudsman and also reported you for a SAR failure breach and my case is also being chased by a 3rd party claims team Redbridge Finance.

My next steps will be to raise my issues with your company to my local MSP Alex Cole-Hamilton and if required any interested parties within the regional or national media outlets.

I have mentioned the impact that this lack of communication or acknowledgment is having on my mental health in previous communications and look to do so again today to try and spark some sort of human response from your company.

It is frankly abhorrent how badly you are treating people.
1

2 years ago

review by Scott

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Complaint raised on 6th March with no final response only a confirmation(after checking they had got the complaint 9 weeks later). Amigo announced that they will be clearing the complaints back log by end of June with the assistance of the FCA. It would be good Customer service if this was confirmed to anyone with an active complaint??
2

2 years ago

review by Rebecca

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

My loan was settled on the 28th February 2020 and is currently still on all credit reports as active.
I have emailed Amigo twice, who confirmed information will sent to confirm settlement on the 16th April. Well it's been nearly two months now and nothing.
Why at nearly 4 months AFTER settling my account should the loan be incorrectly logged as active. This is incorrectly having a negative impact on my credit file showing high credit utilisation!! Please remove
2

2 years ago

review by Carla

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I put in an affordabilty complaint 15 weeks and 5 days ago. I had an email 14th feb saying they needed an extra 4 weeks as it was a detailed case although i had provided them with all evidence they asked for to back my complaint!? I have emailed several times and still no reply!
Also for over a year i have been trying to change my repayment dates to no avail. They say we will change it and don't! Meaning my repayment is always 2 weeks late! I have NEVER missed a single repayment yet i owe more and more money as each payment is made. I point it out ti them they just say were sorry we told you we would change date but haven't we will do it next month because it's too late to do it this month. And interest rates are capped! Capped at what because i've been paying every month. Infact i've already paid more than double what i originally borrowed and haven't missed a payment! It still hasn't happened! Oh yeah and before they started apologising and actually acknowledged they had lied they were saying they couldn't speak via email only phone. I told them i have severe anxiety and as previous phone calls had left me in a state i would prefer email contact. They started getting at my guarantor asking for payments!! This month they have messaged her saying they tried to change payment date but i wouldn't do it! LIES! I can't keep calm about this company. They need investigating because i swear the way they do buisness is probably illegal! So they won't change repayment dates meaning the total i owe will only ever go up! And they don't answer complaints just tell you to go to the ombudsman!

03/06/20
Just thought i would update....
After amigo replied on here i recieved an email basically telling me to shut up putting it on here! They will answer or go to the ombussman. No timescale given! They're answer to the repayment date change was they WILL NOT do it. Just make an extra payment! And as for the no date change because it's already been changed 5 times i have listened to my disc and in two calls with them i said i get paid different dates every month to which they replied ot's ok you CAN just change the date! No mention of only been able to do this 5 times.
And as for the complaint itself i still haven't had a reply. It will be 20weeks on friday since i made the complaint!
For a company who's supposed to be regulated is this actually acceptable behaviour?
1

2 years ago

review by Claire Hilton

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

After 12 weeks of waiting for a complaint for unaffordable lending was put in I am absolutely disgusted at the way Amigo Loans handle their complaints process. I have tried numerous times to bring to their attention that the claimant is critically ill in hospital Amigo simply do not want to know! Keep getting the same generic response of “it hasn’t been looked at yet and we don’t know when it will be”

Even after getting the Financial Ombudsman involved they are still ignoring their requests to co-operate and send the case file over to them!

Thankfully a national newspaper has decided to take on the story given the severity of the situation.

!!!ABSOLUTELY AVOID AT ALL COSTS!!!
1

2 years ago

review by Mr M

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

was given a payment holiday until 16th june 2020 due to a drop of earnings caused by the covid 19 pandemic which was agreed on by all parties and i have evidence of this.
since this agreement was made they have been sending my guarantor threatening letters whilst his wife is in hospital dieing causing him unnecessary distress at an awful time, there was already an arrangement made, absolutely disgusting behaviour
they also sent me a default notice, how can you send a default notice when there was a agreement made?
1

2 years ago

review by jason

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have opened a complaint in February 2020 on behalf of 2 vulnerable adults who didn’t have the affordability means to pay the loan or the capacity to understand the implications of taking out this loan, due to an acute mental health illness. I have sent medical records etc, I have had very little response from Amigo Loans (the odd email saying due to COVID thing are taking longer than they should), 3.5 months later the issue is not resolved & they have failed to comply with my requests for info such as vulnerable persons policy, I also have requested a “Subject Access Request”, Amigo Loans should not be allowed to operate in this way, it is very distressing that they can continue & their operational methods are questionable to say the least, I am in touch with the Financial Ombudsman also, please BEWARE.
2

2 years ago

review by Jackie Hughes

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I submitted a complaint 13 weeks ago well before coronovirus and im still waiting for a final response, I feel they are using the pandemic as a delay tactic or for terrible customer service. They have still got time to ruin people's lives though by reading the rest of the reviews.

AVOID
1

2 years ago

review by maria dillon

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I made a complaint to them on 12th of May regarding the loans I took starting 7500 with hight interest and after 6 months I took a top up to breath a bit and I reach the amount of 10.000 with payback 23000 nearly and paid off early in 2019 with amount 10.200.. basically in 2 years I paid almost 20.000 !! Shark ..:I’m waiting the final respond from them due I ask all the interest be paid back to me plus 8% .the loan as been paid off.. all my bank statement are ready for the FOA if I’m not going to see any email from them with final response
2

2 years ago

review by Prince Ennio

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Amigoloans.co.uk Review

Were a friendly guarantor loans company who make borrowing possible even if you dont have the best credit score No hidden costs or fees Representative 499 APR variable

Amigoloans.co.uk Customer Service Contacts

No contact details for this company.

Sign in to write your review

You’re moments away from writing your review.

Sign in

or sign in with