Homepage

4.6 / 5

Homepage

4.6 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.6 / 5

Trust Score

4.1

Reviews

5

Social

5

Featured

5

Technical

Is arval.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

9

reviews

vs

0

AI declined reviews

0%

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Based on 2074 reviews

Smart.Reviews

4.6

9 reviews

Reviews io

5

1 reviews

Trustpilot

3.8

2064 reviews

Arval.co.uk Review

Arval delivers the most effective Car Leasing solutions for Customers and Companies of all sizes Check out our current Deals and Request a Quote

Arval.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 3:16 AM

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Arval.co.uk Reviews & Complaints (9)

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delivery 3 /5

price

quality

customer service

on-time

This is the only company that has failed to give me any form of communication, I contacted all my debtors on the 25/03/20 and had everything sorted by the 01/04/20 apart from Arval.
I could cancel my DD to spark a response from them however I have my own standards which are obviously higher than this companies, my car lease ends in September, I was thinking of extending the lease or taking on a new car however the lack of communication and support from Arval has changed my mind, I will be ordering a new car just not with Arval
1

2 years ago

review by jeff lees

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I raised a complaint over 4 weeks ago and I still have not received a response.

Since delivery the service has been shocking!

Can someone please get back to me!
1

2 years ago

review by Karan

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Phone call passed straight through to the garage, booked in within 10 days, courtesy car and excellent speedy service
5

2 years ago

review by Carol

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

When returning the car the engineer will show you any damage on a tablet and ask you to sign, be careful because when the report comes back it also shows damage that the engineer to did not point out but of course which you have signed for! Don’t trust them, sharp practice to make a few quick bucks.
2

2 years ago

review by Neil

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have been desperately trying to contact Arval for 3 weeks to discuss my account given the current COVID-19 situation. I really do appreciate its a very challenging time for everyone but despite calling and emailing for weeks, I have had no response, not even an acknowledgment to any emails. I expect a delay due to the current crisis, but not to be ignored completely. The website instructs customers to email and that's what I have done. The test of a good company is how they support their customers during difficult times. On that basis this is not a good company. So disappointed.
1

2 years ago

review by Jeni

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

All 1st class 5 stars
5

2 years ago

review by Kevin Millar

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Everything wend well in the handover
Although it was confiscated at a social distancing level
Since then (3 weeks) the car has been in my drive unused as there is nowhere to go!
5

2 years ago

review by Paul Clayton

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Beth Dunn and Sam Derry were both brilliant. Thank you both for all your hard work
5

2 years ago

review by Craig Wheeler

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We found that this business has an active Facebook page with 18400 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
5

by Smart.Reviews

Arval.co.uk Review

Arval delivers the most effective Car Leasing solutions for Customers and Companies of all sizes Check out our current Deals and Request a Quote

Arval.co.uk Customer Service Contacts

No contact details for this company.

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