Assistive Bathing

3.6 / 5

Assistive Bathing

3.6 Average
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3.6 / 5

Trust Score

3.4

Reviews

1

Social

5

Featured

5

Technical

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  • This website has existed for more than 3 years
  • We found several negative reviews about this site
  • Facebook account found but audience is small
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Reviews Analysis

18

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

Based on 245 reviews

Smart.Reviews

3.6

18 reviews

Mamma

3

2 reviews

Trustpilot

4

225 reviews

Assistivebathing.co.uk Review

Welcome to Assistive Bathing your bathroom specialists for safe comfortable walk-in showers and walk-in baths

Assistivebathing.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 3:16 AM

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Assistivebathing.co.uk Reviews & Complaints (18)

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delivery

price 3 /5

quality 5 /5

customer service

on-time

ONLY HAD SALES REP OUT AT MOMENT AS GOT OTHERS TO SEE.But compaired with another company (mobility plus)this companies ethos was a breathe of fresh air.I can't praise the sales rep enough.he was so friendly & thorough very professional. Even when he could have said things about other companies we'd had out ,he didn't.He even apologised for the bad experience we had the day before with mobility plus.of course this was nothing to do with him or this company but I suppose he thought it reflected on his trade etc.I cant praise the sales rep enough (sorry forgot your name )but you know who you are.As I am not great with having strangers in my home ,he made this a very pleasant experience. I can only coment on survey as we not decided who to go with yet.But if rest of service is of as good as this ,then I would definately recommend
5

3 years ago

review by R. Z.

If you are considering this company STOP. PLEASE STOP AND CONSIDER THE FOLLOWING EXPERIENCE. The worst pressure selling - of the kind you see on Watchdog and consumer TV shows warn you about. Spent hours in my elderly parents house with thier high pressure sales talk, All the usual soft soap talk, The big discounts for signing today that they can offer- but only today, the VAT saving they can help with, Keeping them talking for hours because they know they won't kick them out. Asking them to sign forms after they've said they don't want to order today - to save on the VAT because by mother is ill, They found attached to this form they would also be signing an order form for over an order for over £8k. You don't sit in elderly peoples houses for hours trying high pressure sales techniques to sell over priced bathrooms.
1

3 years ago

review by MICHAEL BOLTON

Ian Webster has just completed my walk in shower . We are delighted with all the hard work Ian put into it. He was the perfect gentleman. Always very polite and punctual. 100% trustworthy. We would recommend Ian to other customers as he is a true professional. My husband and I have now become friends with Ian .
5

3 years ago

review by Helen Brookes

I was born deaf and the man who did the job of putting the bath in spoke very well and helped me understand how the all the workings worked and he did a great job putting it all together and his name is Stuart Ashman.
5

3 years ago

review by Mrs Linda Pearce

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We would give a 5star but had to give 4 as a particular individual in the office administration was rude to us on the phone.
The marketing team was good and the two installers, Paul and Stephen were very professional and went to a lot of trouble to ensure our satisfaction.
In the end after some minor issues we are happy with our new bath.
Our only concern was that the temperature self-regulating taps only delivered water which was luke warm. By the time the bath was run it was even colder.
The taps were changed and now the hot tap runs hot and we are satisfied with the result.
4

3 years ago

review by Andrew Lawrence

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Really pleased with the finished work to bathroom but not happy that the two fitters did not spend one whole day on the job so instead of taking a couple of days it went into five days because it appeared they were off on other jobs. Although I was happy to pay the price agreed it did seem extremely expensive and no one was prepared to give me individual breakdown of the cost of materials and labour it was just always a fixed price for the whole job. I also requested a letter of confirmation of my final payment for my records and it took 5 phone calls and two emails to eventually get this.
1

3 years ago

review by Miss Sue Windsor

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We have recently had a walk in shower fitted by Nick and have to say that we cannot fault the service that he provided. He was here when he stated and even stayed into the evening to finish a particular job.

We found the representatives to be very helpful, and after a delay involving the first fitter not turning up (not the firms fault) we found them to be of a high quality.
My wife and I would recommend this firm to fit any bathrooms required.
5

3 years ago

review by customer

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The fitter did a fab job couldnt have been any better and he shower unit was of a first class spec would recomend it to anyone.
5

3 years ago

review by Mrs Irene O'brian

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

my wife and i have found that everything has been positioned too high, we are not 6 footers (being 81) as your excellent fitters were.

the fitter, from THE ISLE OF SHEPPEY was brilliant
4

3 years ago

review by Mr Alder

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Excellent job by the installation engineer Kieran Patel. His ability to install the walk-in jacuzzi bath in such a confined space is awesome. My wife is now able to use the bath quite easily.
Thank you assistive bathing.
5

3 years ago

review by Mr J Floodgate

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Very pleased with the outcome and the workmanship by the fitter/plumber Paul who did an excellent job of making good and fitting the new wet room area into our existing bathroom. Only 4 stars as we were however disappointed not to have had a breakdown of the costs involved in the whole job, even though we requested it and the over estimated materials that were not needed.
4

3 years ago

review by Mrs Kathleen Brady

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

The assisted bathing team were all very friendly and helpful and came to us on the Wednesday morning at eight o'clock and finished at five pm and then the next day came at eight again and were finished by one thirty.
They cleared up after themselves and left us with a lovely bath that are both can use.
I give them five out of five and we are very pleased with the results.
5

3 years ago

review by Anne Jeffery

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Their facebook states that they put customers satisfaction as their highest priority...unless its my mum who has been waiting for her bathroom since before Christmas! The equipment finally arrives and the fitter doesn't and when asked their reply is "he was put on another job and it will be Monday". How about my mums job? She is now upset and apparently cancelled because they've messed her around time and time again...how is having the customers satisfaction a high priority??
2

3 years ago

review by Michelle Morden

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Excellent product and fitting prompt removal of rubbish one issue it did take 7 days to complete ????????
5

3 years ago

review by Maureen James

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We were quoted £8,200: then when our jaws dropped, the price was immediately reduced to £6,700 for the removal of an existing bath and the fitting of a walk-in bath. The salesman was very pleasant, but this pricing is just insane. A look online for similar baths from other manufacturers reveals that the average price of one of these baths is only about £1,500. And that's from perfectly reputable companies. So, let's say that these baths are vastly superior and let's say they are worth twice the amount... That's still over £3,500 for taking out one bath and fitting another (with no work to be done to the tiles or floor.)
I worry that this company, even though I'm sure they do an excellent job, is ripping off vulnerable people; those with disabilities and the elderly.
1

3 years ago

review by Chris

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

My mother was finding her old shower more or less impossible to use due to the problem she has walking and standing for too long.
Right from the start my mother was really pleased with the way she was dealt with when being taken through all the options available to her,with everything being fully explained with regards to having a new shower which would be easy to gain access to and then having the ability to just sit there and have a shower in comfort.
When the shower was fitted(I think this took slightly longer than was planned),things could not really have gone better,because the fitter was both courteous and polite but more to the point extremely good at his job.
I have looked at the work that has been done and I must admit that by today's standards it is absolutely superb and is a real credit to the fitter,Kieron,and the whole Assistive Bathing team.
Other people have viewed the shower and commented on how smart it looks.
Oh,and by the way,the rubbish from the old shower was quickly taken away too.
On behalf of my mother I would like to say a massive "Thank You" to everyone involved in this project from start to finish and for treating her so well throughout.
Alan Barlow(for Mrs Joy Barlow)
5

3 years ago

review by Alan Barlow

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

requested brochure for my parents with no calls within half hour telephone call trying to pressure them into appointment
caller said no pricing in brochure but they are not ready to make decision - terrible pressure tactics
will not use after this
2

3 years ago

review by sarah james

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We searched online and found that this business has an active Facebook page with 130 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
3

by Smart.Reviews

Assistivebathing.co.uk Review

Welcome to Assistive Bathing your bathroom specialists for safe comfortable walk-in showers and walk-in baths

Assistivebathing.co.uk Customer Service Contacts

No contact details for this company.

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