backmarket.es

2.9 / 5

backmarket.es

2.9 Poor
For scoring calculation, we evaluate more than 25 parameters.

2.9 / 5

Trust Score

3

Reviews

5

Social

1

Featured

2.5

Technical

We are evaluating more than 25 parameters for scoring calculation.

Reviews Analysis

3

reviews

vs

0

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0%

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Last update: Fri, Dec 4, 2020 10:39 AM

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backmarket.es Reviews (3)

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refund 2 /5

As long as the product you receive is in working order they are great. I have been trying to get a refund for over a month now. SO BUYER BEWARE REFUNDS ARE NOT VERY EASY TO GET. I am still waiting. I have decided Amazon is the only way to go. They give refunds without having to continually email every day. Also Back Market does not have a phone number to call. As far as I can tell they have stolen $270. from me. Good luck if you buy there.
1

4 months ago

  •  

review by Bryan

#refund(1/5)

I had a horrible — borderline fraudulent — experience with Back Market that cost me hundreds of dollars and 7 days of lost productivity. I ordered a 15.4-inch MacBook Pro (July, 2018) from Back Market. A third-party seller, Koala Stash, sent me a 13-inch. MacBook Pro by itself — not even a power cord. After I complained to Koala Stash, the seller said they had no 15.4-inch laptops in stock. My only options were to return the computer or accept an $80 partial refund. I had to order a power cord separately, which took 2 days. To make matters worse, the laptop from Back Market wasn't even that cheap. I could have bought a similar one from Apple without the headaches. I ignored some negative reviews of Back Market, and I regret it. :( I recommend that you take the negative reviews seriously.
3

11 months ago

  •  

review by Deleted User

#refund(3/5)

We found that this business has an active Facebook page with 298760 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers.
4

by Smart.Reviews

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